The people who run this store are exceptionally attuned to providing the finest services. I know…read morethis is a UPS store but the ways in which the service can subpar are just about limitless. Everyone I've dealt with is knowledgeable about the service offerings & focused on giving customers the best result for their needs. If only every place I went were like this. Yikes

This store constantly overcharges and tries to rip you off. I tried to ship a poster and they said…read moreit would be $60. I know this to not be true because I shipped one exactly like it two days earlier at a different store and only cost $13. So I went back to that store and guess what the price was $13 again. AVOID!

Everyone should support this amazing small business! The owner always has a smile and is the best…read moreat what he does. He also clearly takes pride in his work.

I have used Pack & Mail on numerous occasions .. Andy the owner is personable and professional…read more They can do everything there that UPS or FEdEx stores can do .. plus they have a Notary on site .. easy to locate in the strip mall at Schick and Springfield. Reasonably priced as far as services offered and products available for purchase.definitely would recommend.

I paid for a set of food products for my mother for Christmas, but Polamer never delivered it! My…read moremother waited at home for a whole week hoping the package would be delivered! I sent many emails but only received a response to maybe two. They claimed that no one was home and that they couldn't contact the recipient. My mother replied to their text messages and called them, wanting to speak to the courier, but was told the courier was busy. A very unprofessional approach to business. I am very disappointed with Polamer!

If you want to send a package through this company, run away!!!!…read moreEvery package that came to me was not complete. Workers steal anything they like. You can keep it safely packed, they will open it anyway. And they repackage it, so you only find out what's missing after you open it.

I have been to the Postal Plus in Skokie and the best antique store I have been to. The owner is…read morehonest and shows you how much your antiques are worth and how much profit he is making .. amazing stuff too two thumbs up...

I am a huge fan of Postal Plus, as the staff here are super friendly and professional and offers…read moreall these great services as a one-stop-shop! They offer passport photo services, lamination, color copying, fax services, shredding of sensitive documents, notarizing services, great packing skills, as well as office supplies for sale. They also have private mailbox rental options, and those who are Ebay buffs/fanatics, they can help you sell your items. They have a small lot to park your car, but just be cautious in getting out onto Skokie Blvd. If you are in need of shipping items via DHL, FedEx, or the USPS, you can do that all here at the Postal Plus. Their rates are fair and comparable, and you get the comfort and the security in knowing that your shipped items will be safe and delivered. :D +one-stop-shop for all mailing needs :D +friendly and professional staff :D +small lot for free parking

I came upon this store because it happens to be open on Saturday…read more Good customer service and wonderful communicative staff. My prints came out to my liking, and at a feasible price; the girl helping me made sure to clearly state everything to me (since I was asking lots of questions); explaining the process actively. I'm super Satisfied with my prints and with the pricing! Prints were very popular at the show all thanks to this location close to the convention center (only location opened Saturday in proximity to convention center).

Woooowww, what a freaking rip off…read more They charge you a $2.50 "service fee" for ANYTHING that requires you to interact with a human, unless you spend $50 or more. So it's bs when their website says that it costs $14.95 for passport photos, because it doesn't (I suspect most people aren't coming in here for passport photos plus another $35 worth of stuff). If I'd known that FedEx rips people off and is actively trying to make sure people don't need help of any sort, I'd have gone to Walgreens where it would have been cheaper overall plus I'd have gotten a digital copy of my daughters passport photos in addition to the two printed ones. I mean... I literally could not have done this myself, though I would have been happy to if the dude was willing to hand over the camera and they had a self pay station here. But they don't. It's totally crap to provide a service that people are, by the nature of the way the company offers the service, FORCED to use the assistance of employees yet still get charged a fee. I swear I'm sending Elizabeth Warren (and probably Tammy Duckworth and Duck Durbin, since they're my own senators) an email about some of these ridiculous fees that people are charged. So that's the first thing that makes me mad. But in addition to learning about this "service charge" (only after I'd looked at my receipt , by the way, because the text I was sent from my bank about the purchase was higher than I expected), they need to get on the same page. I called 45 minutes before I came in to make sure they could do passport photos of children, because they're antsy and not always the easiest to get to do what you want. I told the woman on the phone I had a young child that I needed a passport photo for and asked if they did them for all ages or if they had a minimum, and she said no. When I got here and said I needed a passport photo for the babe, they asked if she could stand (she can, but she's a new walker so she can be wobbly) and the woman said if she can't stand they can't do it. I said I had just called specifically to confirm they could do it and she argued some more before finally asking some guy who was coming from the back if he could; he asked if she could sit against the wall, and she can, so he took it. But if I had not told the woman I'd just spoken to someone about this then she would have just left it at sorry, no can do? I won't use FedEx if I have literally no other choice, which luckily I usually do.

Been using them for years. Never had any problems. Last year I sent christmas package via air…read more The driver opened the packages tore all the wrapping paper took some presents and threw the box in a pile of snow. This year the same thing. I will never use them again.

Once a reliable delivery service has recently gone down the drain. I tried sending two packages to…read moredifferent locations in the last three months and in both cases had to play detective to track them down. Neither one was delivered on time. One was left at a nearby pharmacy without any notice. The other one is still lost. When contacting Polamer I was told I have to call (!)their Warsaw office myself to investigate what had happened. Apparently, they are not using any computerized systems to track the packages. I was told they are not responsible for the local delivery companies in Poland.

I moved into the area 10 years ago. Because of my occupation…read moreand for security reasons I needed to obtain a UPS box. I must say it's very good to have for its convenience and advantages such as...being able to have packages delivered without having to be home and having alerts sent to you to let you know packages have arrived. The staff Ruben & Angie are very attentive and professional I also like the fact I can access my mail 24/7. Thanks UPS Store! Keep up on your great service! JB

Terrible experience. I received a package that was packed at their location. A heavy, fragile $600…read moreantique vase that was 18" in height was placed with no packing material in a 20" box. Total DISREGARD for industry standards for shipping fragile items. "Fragile" written on box was barely legible (it looks the marker was running out of ink). Some of the worst packing of a fragile item I've seen in 50 years of buying antiques through the mail. It's like they have never packed a fragile item before. Ridiculously UNPROFESSIONAL!

Really disappointed with the UPS drivers dispatched out of this location. I had a package that I…read moredid not need to sign for that was going to be delivered today and live in a secure condo complex with a security camera at the foyer. Instead of having my package delivered, I received a notification that the UPS driver decided not to deliver my package ("attempted delivery") because there was "no secure location" to drop packages. In my experience, this is clear BS: I have seen UPS packages left in the foyer previously so it is clearly negligence or laziness and not any regard for the packages' safety. My next step was to call the UPS customer care line. It took me fifteen minutes to reach an actual human; said actual human was extremely dismissive and rude, and unhelpful. At times, it felt like she was actively trying to hide information from me: she kept mentioning that my packages would be available for pickup here, but never mentioned the address or even city of this pickup center. When I asked about the address, the lady on the line scoffed and acted as if I should just know these things. I tried to reschedule pickup here and was told that I would receive a call when the packages were ready for pickup. No such call came. Since I live very far from Northbrook and needed my packages ASAP, I had to pay $14 to have these packages rerouted to my local UPS store. Let's hope they actually show up. The icing on the cake: they never even left a "sorry we missed you" notice. Like, are you kidding me?

Having an actual HR number to contact. Their HR seems to be nonexistent…read more It's hard enough to contact managers at the facility as well. Too many loopholes. I worked for them for a month doing Seasonal Support Driving. Got laid off. But they have me on the payroll as active. I can't receive unemployment benefits because of this.

People are lovely & helpful. They went out if their way to help so I didn't have to vome back…read more Problem is no parking. A few in front & few behind. Behind are goant potholes I got stuck in once. However on one side of them is a popular restaurant and other side apartment building, across street more businesses. I wish they had a back window for just prepaid packages so no walking to front of long building. I can no longer use.

I went in on a Sunday right around when they opened at 10 a.m. There was already a line of about…read moreseven people ahead of me, but it moved quickly. What really stood out was the staff member helping customers--despite the long line, they were incredibly efficient while still being genuinely friendly and courteous. You don't always see that combination these days, and it gave me a smile . Big kudos to the team for great service and for being open on Sundays.

Andrew the owner is a true entrepreneur, with fantastic customer service & great work ethic. If you…read moreneed a PO Box, need to wrap or ship a package this is the best place to come! Shop local, support Andrew! Was a pleasure shipping my packages today!

Fantastic asset to the area. Andrew and his staff are knowledgeable, professional, respectful, and…read morenice people. Besides sending packages, they offer a variety of services including Passports. He's our first stop and greatly appreciate the business and the people.