The people who run this store are exceptionally attuned to providing the finest services. I know…read morethis is a UPS store but the ways in which the service can subpar are just about limitless. Everyone I've dealt with is knowledgeable about the service offerings & focused on giving customers the best result for their needs. If only every place I went were like this. Yikes

Your team has been absolutely pathetic. They were meant to ask for all the documentation on…read moreSaturday. They left one out and only told us Tuesday, we promptly submitted it and were told it was released from customs on 1 SEP. IT IS STILL NOT OUT FOR DELIVERY It was rescheduled so many times and the last one says Wednesday but it was NOT delivered and it is STILL not even out for delivery Nobody has been updating us. Nobody on the phone is helpful. This is a very time sensitive package and there has been absolutely NO customer service. We are appalled

I had several delicate items that needed packaging and mailing. I was able to get them packaged and…read moremailed via FedEx the next day after a late afternoon drop off. Packages arrived in a timely manner and all items were in great shape.

Best place to go the owner is always very helpful and very friendly…read more The hours are perfect

I paid for a set of food products for my mother for Christmas, but Polamer never delivered it! My…read moremother waited at home for a whole week hoping the package would be delivered! I sent many emails but only received a response to maybe two. They claimed that no one was home and that they couldn't contact the recipient. My mother replied to their text messages and called them, wanting to speak to the courier, but was told the courier was busy. A very unprofessional approach to business. I am very disappointed with Polamer!

If you want to send a package through this company, run away!!!!…read moreEvery package that came to me was not complete. Workers steal anything they like. You can keep it safely packed, they will open it anyway. And they repackage it, so you only find out what's missing after you open it.

I have been to the Postal Plus in Skokie and the best antique store I have been to. The owner is…read morehonest and shows you how much your antiques are worth and how much profit he is making .. amazing stuff too two thumbs up...

I am a huge fan of Postal Plus, as the staff here are super friendly and professional and offers…read moreall these great services as a one-stop-shop! They offer passport photo services, lamination, color copying, fax services, shredding of sensitive documents, notarizing services, great packing skills, as well as office supplies for sale. They also have private mailbox rental options, and those who are Ebay buffs/fanatics, they can help you sell your items. They have a small lot to park your car, but just be cautious in getting out onto Skokie Blvd. If you are in need of shipping items via DHL, FedEx, or the USPS, you can do that all here at the Postal Plus. Their rates are fair and comparable, and you get the comfort and the security in knowing that your shipped items will be safe and delivered. :D +one-stop-shop for all mailing needs :D +friendly and professional staff :D +small lot for free parking

Walked in to return an item and Sebastian saw I needed help with my packaging. He went above and…read morebeyond to help me! Excellent customer service! Thank you so much!

I came upon this store because it happens to be open on Saturday…read more Good customer service and wonderful communicative staff. My prints came out to my liking, and at a feasible price; the girl helping me made sure to clearly state everything to me (since I was asking lots of questions); explaining the process actively. I'm super Satisfied with my prints and with the pricing! Prints were very popular at the show all thanks to this location close to the convention center (only location opened Saturday in proximity to convention center).

I ordered a care package for my elderly mother back in December. When it arrived 4 items were…read moremissing, fruit was rotten and a box with sweets opened and not teh item I ordered. I ahd to call them 5x to get a credit towards a future shipment (refund was not an option). I will sue the amount offered as a credit but after that I will never ship through Polamer again. The agent I spoke with nickle and dimed me, she was argumentative and unpleasant. I DO NOT recommend shippign anything throuhg Polamer.

Been using them for years. Never had any problems. Last year I sent christmas package via air…read more The driver opened the packages tore all the wrapping paper took some presents and threw the box in a pile of snow. This year the same thing. I will never use them again.

This is a nice and convenient UPS store that we use mainly for Amazon returns. It's never crowded…read moreand they are quick with their service. They are also in a good sized strip mall and there's plenty of close parking as well. Thumbs up!

Absolute trash - the female worker is garbage - rude She…read morecould not care any less - I asked for a box and she actually said it will be 40 dollars and the. Rolled her eyes

Really disappointed with the UPS drivers dispatched out of this location. I had a package that I…read moredid not need to sign for that was going to be delivered today and live in a secure condo complex with a security camera at the foyer. Instead of having my package delivered, I received a notification that the UPS driver decided not to deliver my package ("attempted delivery") because there was "no secure location" to drop packages. In my experience, this is clear BS: I have seen UPS packages left in the foyer previously so it is clearly negligence or laziness and not any regard for the packages' safety. My next step was to call the UPS customer care line. It took me fifteen minutes to reach an actual human; said actual human was extremely dismissive and rude, and unhelpful. At times, it felt like she was actively trying to hide information from me: she kept mentioning that my packages would be available for pickup here, but never mentioned the address or even city of this pickup center. When I asked about the address, the lady on the line scoffed and acted as if I should just know these things. I tried to reschedule pickup here and was told that I would receive a call when the packages were ready for pickup. No such call came. Since I live very far from Northbrook and needed my packages ASAP, I had to pay $14 to have these packages rerouted to my local UPS store. Let's hope they actually show up. The icing on the cake: they never even left a "sorry we missed you" notice. Like, are you kidding me?

Even after multiple past complaints, UPS drivers still continue to disrespect property and treasure…read moreacross our lawn instead of our clean driveway only 2 feet away. We don't hire landscapers to care for our property, we take care of it ourselves and so UPS's continued negligence is an insult to our hard work in the hot summer weather.

I can't say enough good things about my experiences at UPS, and a huge part of that is due to an…read moreamazing employee named Renee. Every time I walk into the store, I'm greeted with her warm smile and friendly demeanor, which instantly makes my visit a pleasant one. Renee goes above and beyond to ensure that every interaction is enjoyable. Whether I'm dropping off a package or asking for assistance, she always takes the time to help me with a genuine interest in making sure I have everything I need. It's rare to find someone who truly loves their job and makes customers feel valued, but Renee does just that! It's actually become a nice little highlight of my day to visit UPS, which is something I never expected to say. Her positive attitude and willingness to assist have turned what used to be a mundane errand into a delightful experience. Thank you, Renee, for making UPS a place I look forward to visiting! You deserve all the recognition for your exceptional service. Keep up the fantastic work!

People are lovely & helpful. They went out if their way to help so I didn't have to vome back…read more Problem is no parking. A few in front & few behind. Behind are goant potholes I got stuck in once. However on one side of them is a popular restaurant and other side apartment building, across street more businesses. I wish they had a back window for just prepaid packages so no walking to front of long building. I can no longer use.

Andrew the owner is a true entrepreneur, with fantastic customer service & great work ethic. If you…read moreneed a PO Box, need to wrap or ship a package this is the best place to come! Shop local, support Andrew! Was a pleasure shipping my packages today!

Fantastic asset to the area. Andrew and his staff are knowledgeable, professional, respectful, and…read morenice people. Besides sending packages, they offer a variety of services including Passports. He's our first stop and greatly appreciate the business and the people.