Smooth and straightforward process shipping multiple boxes to Canada. Neat, cheerful store. Nice…read morelocation on a revitalizing stretch of Oakton. When there was a difference between what the website price calculator told me and what their computer told them, they handled it well and we got everything ironed out. I've had positive experiences getting items delivered by UPS, too. Never once have they shown up late or delivered my stuff to my neighbors. Would choose UPS over the competition every time.

I went to this location to return an amazon package which was in its original packaging with the…read morenew return label attached. How i normally return. Anyway i went into the store and the female working there says you need the original amazon packaging which i said it was. She said we will charge you 5.99 for additional packaging. I said i am not paying when i always return this way. She said bye. I went to the ups in morton grove and they said there was nothing wrong with the return packaging. Done with the Skokie oakton st location. Train your workers. Waste of my time.

This review is long overdue. The FedEx hub on Howard St. in Skokie is the true definition of…read more5-stars. The staff that work here are SO nice and professional, and most importantly, unlike the Post Office, they actually do what they are paid to do and actually care. I'm so bad with remembering names, but I think the 2 dudes are Daniel and Darius, and the lady is Ela. The location has free parking, is easily accessible, is open late until 8:30 pm (5 pm on Sat.) and unlike the Post Office, FedEx always has enough staff, and most importantly, unlike the Post Office, the workers actually care, and don't take your business for granted like most places these days do. I wish I could give this place more than 5-stars, but alas, hopefully 5/5 A+ will suffice. Thank you FedEx for making my life easier. P.S. I thought FedEx was way more expensive than the Post Office, but I've found that is not true. Ask them about the 2-Day Air flat rates. They give you the box for free if you pay for it there, and I've used these free boxes to send stuff to California via 2-Day Air (not Ground) for less than $14!!!

I've visited this FedEx location several times and have interacted with three different employees…read more While each had a slightly different demeanor--ranging from indifferent to visibly frustrated that things weren't working properly--none of them seemed happy to be there or genuinely interested in helping customers. I'm not sure whether this reflects the attitudes of the individual employees or the overall environment at this location. In my experience, employee morale often reflects how well management supports and treats its staff. Whatever the cause, the customer experience suffers when employees appear disengaged or unhappy. By comparison, I've consistently had much better experiences at FedEx Office locations, where employees have been noticeably more welcoming, patient, and willing to help.

Been coming to this UPS for years, always good and fast experience. Clean area and I've never…read morereally have to wait.

A package I was trying to return to the shipper. The original UPS label clearly indicated the…read morepackage was 36 x 4 x 4 when I took it to this location, they tried to charge me shipping for 37 5 x 5 to make an extra five bucks ridiculous. Would not recommend this location. The Foster location provides much better service..

Well isn't this a cute lil UPS Store? Yeah, but it's a little difficult to get to off Touhy…read more However, nice people, friendly, fast service. My package ready to go in about a minute. It took me longer to get out of the parking lot onto Touhy.

I had to return a package and I carefully got it packed. Took it to this UPS Store and the…read moregentleman at the counter took it wrangled up the shipment smashed it and taped it and said it was good to go.. I was dumbfounded...such thoughtlessness...never again..carelessly handling the package..unbelievable

Horrible service Rude…read more Asked for help The man yelled at me from the other side of the counter More than once I would walk away but I need to complete work Very sad Will NOT come again

Bad. Came here to do some large format scanning. An employee led me to a machine that turned out to…read morebe broken. Stood in line for several minutes to ask another employee who ignored me and walked to another station to help some other customers who came in well after me, when I did finally speak to here she just shrugged, didn't care at all about helping me. It should have been an easy fix - a USB stick had just broken off into the machine, - but it was very clear that no one was going to deal with it anytime soon.

The movers I originally set up, fell thru. I called Move4U on a Friday and was able to schedule…read moremovers the following Wednesday. Roman + 3 did an amazing job. The job was much bigger than I originally thought. Their attitude was outstanding. Each time I asked the to do something was met with "sure, no problem". I can't say enough nice things about this company. This photo was taken after 9 hrs of hard work.

I did not use Move4U So I cannot judge them…read more Please stop asking I am not making a review

What a friendly, polite, organized and efficient drop-off point! I don't think I was in the loading…read morezone/tow zone with my flashers on more than 3 minutes. I chose 5655 N. Clark because of its convenient location and its five-star reviews, superior to another Clark Street UPS store I'd used before, with disastrous results. This store also handles FedEx, so I know where to go in the future when I have to ship something--without anxiety. Thank you for the great service!

I have not shipped from this store, but I have interacted with its owner…read more I experienced poor customer service at another UPS store on Clark, and mistakenly review this facility thinking it was the one where I had been. The owner reached out to me. He let me know that I had the wrong store, but he apologized for the bad service that I got at the other store and said he did not like hearing of a UPS representative giving bad service! I truly appreciate his care and concern. I removed the misdirected review, and encourage you to try this store. Tell them I sent you! Here's my blog entry about my interaction, which I hope you enjoy: http://myyearwithoutcomplaining.com/?p=9441 From a distant fan in California.

I must give a shout out to Katie at the printing center. Katie went about and beyond with my order…read moreand I am so grateful! Give Katie a raise!

So much for a peaceful, do very little Sunday. This has never happened to me before but my modem…read morewent out. Arghhh!! No WiFi is a terrible thing, it's like being deprived of sweets or beer. I started to get anxious and snarky - it was WiFi withdrawal, I felt a cold sweat come over me. After all of the trouble shooting and talking to Comcast, that was the conclusion so after a trip to Costco and BestBuy, we ended up at Office Max. While looking at the Modems and reading about each option, an employee approached us and offered assistance. He then gave several suggestions and after landing on a particular make and model - he honored a price match on Amazon!! It was a done deal and he even checked us out. Now that folks is called total customer service!! Hooray - problem solved!! Not really, I eventually had to purchase a new router later in the day - but that'll be for my BestBuy review. The service was so much better at OfficeMax.