The staff here is awesome and the equipment is always just as expected…read more I rent larger rentals, like the 20ft car hauler, and its always come through for me.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Joe and his team are wonderful. Super professional and efficient. Our reserved time even got cut…read moreshort because they finish early!

Joe and his crews are amazing. I just had a move with them. Flawless and efficient. Recommend to…read moreeveryone

Mike was the only person making sure the facility was running efficiently. So far my only positive…read morecustomer experience as well has been with Mike and one other young gentleman. If you can avoid having to deal with the other employees, you should be able to have a less stressful experience. They are very dismissive, untrained, and tend to give you attitude whenever you need help. I've recently have dealt with an infestation of moths in the unit as well. Upon entry of the building there were a variety of dead bugs in the hallways around certain unit doors. Like I've said, the place has gone downhill at an alarming rate since Mike has left. Never have I had an issue with this location until now.

Access & Security: 24/7 access is available with enrollment but the standard hours were more than…read moresufficient for us. All access is electronically controlled by PIN pads located throughout the building and each locker has a keyed padlock on it. Depending on your locker size you might get an individually monitored unit alarm, ours had it, smaller lockers might not. The entire building has tons of CCTV cameras located throughout and looks very secure against would be burglars. Cleanliness: Even the bathrooms are secured by PIN pad, if that doesn't tell you the place is kept extremely clean then I don't know what will. Everything is immaculate inside the building with the exception of some scuffs and scratches here and there from people recklessly careening through the halls with loading dollys. Price: I hear it already, I can hear the voices of people saying "that place is expensive" SHUT UP! You get what you pay for. If you want top tier storage with high security and climate control to guarantee that your sensitive vinyl record collection and high end computers stay safe during your move you're going to need a company like Safeguard. Bottom line: YOU GET WHAT YOU PAY FOR! Don't skimp on protecting your stuff if you have high value items. If you're just storing a bunch of boxes of clothes and general housewares you probably don't need a fancy storage provider with climate controlled indoor storage and can go for an outdoor locker. All that said, for what we were storing, records and high value computing and storage arrays along with a plethora of other sensitive electronics it was well worth the extra money knowing our stuff was safely stored under climate controlled lock and key. Location: It's right off the highway which makes it easy to get to with a large truck and their loading dock can accommodate most any truck you can throw at it. Loading Dock: An enclosed loading dock is a nice plus especially when it's suddenly started raining and you want to unload your truck into storage. Unloading dollies are provided and all were in good working order when I was there. Bottom Line: If you are looking for top notch storage this is your place. If you are storing low value items that don't need climate control then you might be better served elsewhere.

Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.read more

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She…read moreis the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must!

***Rodent Infestation*** DO NOT USE THIS STORAGE FACILITY if…read moreyou don't want your personal items to be chewed up, pooped and peed on and used as a rodent playground. And my unit was on the second floor, so you know they are all over. This place is infested and when I moved out and found the infestation, I called the office and spoke to two people (one was a manager) who were both completely unapologetic and indifferent. Moral of the story is that they know there are rodents and don't care. It is clear they have done nothing to control the problem as no evidence of rodent exclusion and reduction was seen on the grounds. They also closed the one large loading dock to get more storage units in and now a moving truck can't even pull in to unload. This took way longer to move, plus the time it took to clean and disinfect my belongings and had to pitch some stuff as well. I guess they don't care if they inconvenience their customers as long as they can get the maximum rent - which by the way increases almost every month. Plenty of other newer and less gross storage places around. See pics. Edit: "Emily" the Business Manager posted a number to call to get help with this matter. The number so to the front office, where they never pick up the phone and a manager is not present. I called this morning and spoke to two separate people. They don't care and won't help with this situation. Her response is laughable, honestly. It was unit #745 - they have my contact info if they want to help make this right.

Working with Extra Space Storage on Old Deerfield Road has been the easiest and most pleasant…read moreexperience of my cross country move. I give them 5 stars and cannot recommend this facility enough. They are just lovely, helpful, and kind.

I couldn't have had a better experience from start to finish. I will only use and recommend Falcon…read morein the future to absolutely everyone. I chose Falcon due to the good reviews, but also because of how easy Cole made the process of setting up the move. Then, I was blown away by Daniel and Kristian as my moving crew. They were so strong I couldn't believe it. They were both such pleasant, happy men and made my mom and I feel so at ease for the move. They acted like nothing was a problem at all and that it was such an easy move, when I know it wasn't so easy! I'm so grateful for the two of them. I even came under the original estimate amount for my final total which was amazing. Finally, I received a follow up call from Fernanda which was much appreciated. She was so kind and wanted to make sure I had a great experience. Overall, so impressed with this company and we are lucky to have them in the area. I've never used movers before so I was anxious about the process. Using Falcon was the best decision and I was able to actually enjoy the move!

Fair price on an multistate move. Workers were on time and courteous. All my belongings were…read morecarefully handled. I would highly recommend.

As we planned for our recent move, I asked three friends if they would recommend their recent…read moremovers and they each replied "No!" After finding Chicagoland Moving & Storage on Yelp, Erez came to our home to do an estimate, which was very detailed and spot on. It is clear he cares a lot about his customers and the work his team does. Kim and Sonia were great from the office, and Jesus and his crew were wonderful on our packing and moving days. They took incredible care of our belongings and our home! We would definitely recommend CM&S and are so glad we chose them to support us in this big life event.

These scumbags charged me $18k and then did $6k worth of damage. Hid the damage. $3k of the charge…read morewas for Paper. Kim dragged her feet on an insurance claim and Ron disputed my first review claiming I was never a customer. Don't use these people.

We had a great experience with Good Move Movers! The move was seamless at both houses, and…read moreeverything went incredibly smoothly from start to finish. The team made the entire process easy and stress-free, and we really appreciated their professionalism and care. Thank you, Good Move Movers, for making moving day such a positive experience. Highly recommend!

We had a great experience. Good Move moved us out of a third floor walkup apartment. Packed up most…read moreof our kitchen including fragile items and were extremely diligent in how they packed items. They also disassembled and reassembled our power recliner couch with no issues. Communicated well, were very efficient the day of the move. We were very happy with the service and price.