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    The UPS Store

    3.6 (52 reviews)
    Closed 8:00 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

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    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    5 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    9 months ago

    Wonderful experience in packages always come on time. Never had any issues with them.

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    5 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Always excellent service. Efficient. Very friendly and personable staff. Highly recommend.

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    3 years ago

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    5 years ago

    Mel was awesome. Super helpful and was super nice. Def going back to ship things I need only at this location.

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    Customer's happiness is our happiness. Thanks a lot.

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    5 years ago

    Mel is the reason for my 5 star review. Fantastic person who is customer oriented and extremely helpful thank you again

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    8 years ago

    Your standard UPS store. Nice people and quick! This one is close to my work, so I will use them more often now.

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    6 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Mel is very accommodating to all shipping needs: He wont rudely turn you away like most grumpy staff would.

    Mentioned in 17 reviews

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    People searched for Shipping Centers 1,406 times last month within 15 miles of this business.

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    FedEx Office Print & Ship Center - Front Entrance

    FedEx Office Print & Ship Center

    (34 reviews)

    I came upon this store because it happens to be open on Saturday…read more Good customer service and wonderful communicative staff. My prints came out to my liking, and at a feasible price; the girl helping me made sure to clearly state everything to me (since I was asking lots of questions); explaining the process actively. I'm super Satisfied with my prints and with the pricing! Prints were very popular at the show all thanks to this location close to the convention center (only location opened Saturday in proximity to convention center).

    Woooowww, what a freaking rip off…read more They charge you a $2.50 "service fee" for ANYTHING that requires you to interact with a human, unless you spend $50 or more. So it's bs when their website says that it costs $14.95 for passport photos, because it doesn't (I suspect most people aren't coming in here for passport photos plus another $35 worth of stuff). If I'd known that FedEx rips people off and is actively trying to make sure people don't need help of any sort, I'd have gone to Walgreens where it would have been cheaper overall plus I'd have gotten a digital copy of my daughters passport photos in addition to the two printed ones. I mean... I literally could not have done this myself, though I would have been happy to if the dude was willing to hand over the camera and they had a self pay station here. But they don't. It's totally crap to provide a service that people are, by the nature of the way the company offers the service, FORCED to use the assistance of employees yet still get charged a fee. I swear I'm sending Elizabeth Warren (and probably Tammy Duckworth and Duck Durbin, since they're my own senators) an email about some of these ridiculous fees that people are charged. So that's the first thing that makes me mad. But in addition to learning about this "service charge" (only after I'd looked at my receipt , by the way, because the text I was sent from my bank about the purchase was higher than I expected), they need to get on the same page. I called 45 minutes before I came in to make sure they could do passport photos of children, because they're antsy and not always the easiest to get to do what you want. I told the woman on the phone I had a young child that I needed a passport photo for and asked if they did them for all ages or if they had a minimum, and she said no. When I got here and said I needed a passport photo for the babe, they asked if she could stand (she can, but she's a new walker so she can be wobbly) and the woman said if she can't stand they can't do it. I said I had just called specifically to confirm they could do it and she argued some more before finally asking some guy who was coming from the back if he could; he asked if she could sit against the wall, and she can, so he took it. But if I had not told the woman I'd just spoken to someone about this then she would have just left it at sorry, no can do? I won't use FedEx if I have literally no other choice, which luckily I usually do.

    United Parcel Service - A huge mass! They make sure that you will never find anything you want!

    United Parcel Service

    (106 reviews)

    Really disappointed with the UPS drivers dispatched out of this location. I had a package that I…read moredid not need to sign for that was going to be delivered today and live in a secure condo complex with a security camera at the foyer. Instead of having my package delivered, I received a notification that the UPS driver decided not to deliver my package ("attempted delivery") because there was "no secure location" to drop packages. In my experience, this is clear BS: I have seen UPS packages left in the foyer previously so it is clearly negligence or laziness and not any regard for the packages' safety. My next step was to call the UPS customer care line. It took me fifteen minutes to reach an actual human; said actual human was extremely dismissive and rude, and unhelpful. At times, it felt like she was actively trying to hide information from me: she kept mentioning that my packages would be available for pickup here, but never mentioned the address or even city of this pickup center. When I asked about the address, the lady on the line scoffed and acted as if I should just know these things. I tried to reschedule pickup here and was told that I would receive a call when the packages were ready for pickup. No such call came. Since I live very far from Northbrook and needed my packages ASAP, I had to pay $14 to have these packages rerouted to my local UPS store. Let's hope they actually show up. The icing on the cake: they never even left a "sorry we missed you" notice. Like, are you kidding me?

    Having an actual HR number to contact. Their HR seems to be nonexistent…read more It's hard enough to contact managers at the facility as well. Too many loopholes. I worked for them for a month doing Seasonal Support Driving. Got laid off. But they have me on the payroll as active. I can't receive unemployment benefits because of this.

    The UPS Store - shipping_centers - Updated May 2026

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