Prompt service was available. Conveniently located in the same parking lot as Culver's. Staff…read morehelpful with answering questions. It did not disappoint! Thank you!!

Rude, arrogant ignorant people went for a refund twice on a package they couldn't deliver and…read moreinstead of giving me my money or a money order they told me to go to Wauconda I went to Wauconda and they were very nice and gave me a money order for my refund and they were wondering why island Lake didn't do it

Very rude clerk at the desk. When I stopped by there was no one in line, the clerk was watching…read morevideo on his phone while at work and seemingly very unhappy to see me there. He's rude and very unpleasant. Yell at customers and don't explain anything. I love my mail delivery people and all, but wow.. the gentleman needs to go and watch his videos at home.

Malik, at the Lake Zurich office, needs to be fired. If you go to Google reviews, there are well…read moreover 60-100 reviews on this man for rude, condescending, unapologetic, loud, boisterous, unprofessional and worst soft skills professionalism provided by Malik. He wS, not only, rude to the two customers in front of me today, but rude to me as well. I wrote it on Googke reviews today as well but want to ensure Yelp spreads the word too. HOW can they keep this person employed at this office? He is horrible and treats everyone so unprofessional. Get rid of Malik and let Jerome take care of the customers. Jerome is friendly and professional. He smiles and treats people 'like humans' instead if animals. I feel sorry for people in Malik's family and inner circle.

2026 update: changing from 1 to 4 stars, they seem to have improved on everything. Usps oftentimes…read morehas the best pricing for small items Update: This place has gotten slooww and they keep one lane open which causes such a delay. Dont have a problem with the employees themselves Original review: I've only been here once after a long time, and the biggest problem is the speed, they're too slow even when it's not so busy. The employees were nice but didn't look like they wanted to be there in general.

I've always had good service from this post office location. There was a short line that moved very…read morequickly. I was probably in line for only a few minutes. I needed to send a letter certified with return receipt. They were very helpful showing me what forms to complete, and to ensure I filled them out correctly. I also though the price was fair.

Place is a hit or miss in terms of speed. I had to wait several.minutes once or twice but overall…read moreits decent.

I've been to this post office two times in the past week, and unfortunately had the same experience…read moreboth times with the same employee, Teri. Both interactions were extremely rude and unprofessional. During my most recent visit, I walked up, smiled, and said I was dropping off a package. She stared at me and responded, "Ok so all you're doing is dropping off a package? What, do you need a receipt or something?" The tone was completely unnecessary. I said yes, and she rolled her eyes before proceeding. What made it worse was being asked to complete a one-question survey about whether I was treated with courtesy, right after being treated with none. When I received my receipt, I said "thank you, have a nice day," and got no response. I initially gave this location another chance because I assumed she may have just been having a bad day, but after a second identical experience, it's clear this is just how she treats customers. Basic respect shouldn't be too much to ask for. I will not be returning. Also, the potholes in the parking lot seem to take up more surface area than the actual office.

USPS here in Cary has been very good for the 10 years we've been living here. We've never had an…read moreissue with the carriers. On the rare occasion there has been delays, but this is to be expected from time to time as things happen and we're all human. USPS is pretty reliable and should be supported. It's a shame that MAAGA wants to destroy the service so we can only use private carriers and pay more. Just like they want to do with SS. More middle men taking a cut of our money is not good for anyone.

My mail person is awful! I'm rarely home when the mail comes, but the few times I have been, I've…read moreseen him slam my mailbox, purposely leave it open, scream like a lunatic if he has to get out of the truck to bring a package to my steps! Today this is what my package looked like... I'm sure it didn't look like this before he shoved or threw it in to my parcel box!

This location has the nicest employees! They are all very kind and helpful. My packages always ship…read morewithin the day!

Sitting in my neighborhood mailbox for two days until I checked my mail instead of delivering the…read morepackage to my door.

Kelly G's complaint x 2. This tattooed pierced postal employee--the only way to identify…read morehim--berated me for sending a package that was wrapped in brown paper saying I used a usps box, when I did not. He said I would be fined. Then I had 2 letters I chose not to issue a return address on and he told me he would not send them unless I had a return address. A return address on a first class letter is not a federal requirement! How dare you berate customers in front of others. I went to another post office and sent my letters with no hassle. . Horrible experience!!

The people in the Mundelein post office who work here are courteous friendly and helpful. I never…read morehad a problem. We drop off parcels on occasion and have also picked up a few without issue. Sean our delivery mail person is the best is on time every day and is very friendly and enjoys his work. Kenneth J Mundelein

I never thought I would say something this nice about the post office and it comes on the heels of…read morelosing my mail...but the person I talked to was so nice and so helpful I had to say thanks. Alas I'm a knucklehead and didn't get her name.

How hard can it be to deliver mail to the right address? Apparently it requires rocket science…read morebecause almost every week I am missing mail. I get an email daily of scanned mail to be delivered same day yet many times I NEVER receive a piece of personal mail. Where is it going and why do others that get it don't have the decency to put it back in the mail? I guess it's time to go paperless on everything!

I'm not sure what the issue is lately with this particular Branch but it leaves Alot to be desired…read morethat far sure.. 2 complaints. #1. I just recently placed in the mail box located in front of Jewel food store on elm Street I place a card in the mail box on a Monday the card destination was a few miles away in neighboring town wonder lake it took. 5. Days to get to its destination. #2. My mail lady keeps putting our mail and our neighbors mail in the WRONG MAILBOX... REALLY?? the service has been Horrible lately

Bad attitude! To the woman who is taking the Passport applications on the morning of Saturday March…read more6,2021. If you don't like your job go find a new one. Stop treating people like shit! Have some compassion. Sitting in line to mail packages and watching and listening to you treat these people like shit, how dare you! Telling the people with the baby they needed to make a new appointment because some of the paperwork was incorrect. How about helping them to get it completely correctly? And the other people standing in line at 10:15 waiting on you and then giving them shit saying they should have been here 15 minutes early. They were here on time. You are not their boss at their job. They were on time for the appointment set by you. If you have a grudge about having to work with the public in your job, get a new job where you are stuck in a factory or somewhere not dealing with the public. My last words on this. TREAT PEOPLE THE WAY YOU WANT TO BE TREATED!!!