1. United States Post Office - Hebron

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Hebron, IL

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United States Post Office - Hebron

3.0 (2 reviews)
Closed • 8:30 am - 4:30 pm

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3 years ago

Staff is great. Helpful and very knowledgeable. They recognize patrons by name. Have never had a problem here.

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4 years ago

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United States Post Office - McHenry Post Office

United States Post Office

2.0(16 reviews)
11.7 mi

As long as I've lived here, going to the post office hasn't been a pleasant experience. I've…read moredefinitely put off sending packages before just because I don't feel like wrestling with this USPS location. There is always a line of at least three people waiting to be helped. They only ever have two clerks at a time when there are five or six desks. And the clerks that they have aren't extremely efficient. Sometimes they'll chat with customers or disappear into the back for a couple of minutes while helping someone (I'm sure whatever they're doing back there is related to the transaction, but they certainly aren't hurried). I've had kind clerks and rude clerks, but the manager of this location is my least favorite to deal with. He's always been short with me and doesn't like to answer questions. When I went to get my passport renewed, I was told that I needed to make an appointment. I found this kind of silly as all I needed to do was turn in some paperwork, but I complied. When I showed up for my appointment time, they were running behind by 30 minutes. There is also no separate room for the passport procedure, so they take you at the desk like everyone else. It can get confusing, as there is only one line for the passport customers and the mail customers. They really should rethink the logistics of their passport renewal process. Basically, the service is meh and don't come here when you're in a rush! They do have a package machine in the front lobby that's open 24 hours a day, which is pretty convenient.

I'm not sure what the issue is lately with this particular Branch but it leaves Alot to be desired…read morethat far sure.. 2 complaints. #1. I just recently placed in the mail box located in front of Jewel food store on elm Street I place a card in the mail box on a Monday the card destination was a few miles away in neighboring town wonder lake it took. 5. Days to get to its destination. #2. My mail lady keeps putting our mail and our neighbors mail in the WRONG MAILBOX... REALLY?? the service has been Horrible lately

DeKalb Post Office

DeKalb Post Office

1.8(16 reviews)
40.8 mi

The people working in the office are friendly, but I really don't like the delivery service. I live…read moreon the third floor of an apartment building, and have had packages (including mail order medication) tossed and left at my door. I have seen my neighbors packages left by the front door of building, for anyone to take, as well. Fragile items are no exception - I had a box with perfume and a few other fragile items delivered today, and I clearly heard the mailman toss my package to my door from the landing . I find it especially innapropriate that they leave prescription mail order medicine at the door. They are damn lucky I am not a diabetic or taking any medication that would gravely affect my health if it was stolen. It's also worth noting, the mail person also rarely knocks on the door to let me know it's arrived. I get MUCH better delivery service through Amazon and FedEx. I called to complain after my mail order medicine was left at the door, and was informed by a higher up that it's actually against their policy. The mail man even noted in records that he left the front door. Thankfully the person I spoke with was very professional, and understood how serious leaving medicine at the door is, and took care of the situation.

I would give a zero if I could. I shipped a well wrapped package and purchased the insurance. They…read morerefused to help me, " told me to go talk to the Chicago Office (where it was mailed to) it was not their problem" , and threatened to call the police because the supervisor did not like my tone. She refused to give me her name. I did not swear or threaten her, but my tone was too loud, and she "didnt want to deal with me anymore."

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DeKalb Post Office
DeKalb Post Office
DeKalb Post Office

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United States Post Office - Hebron - postoffices - Updated October 2026

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