Best post office around! After multiple mess ups at the Belvidere location... I chose this one…read morehands down. Jackie is on top of everything and so friendly and helpful. She has gone the extra mile to help me track a lost package. No matter what I need the branch ensures it is done right the first time. Skip Belvidere and come here. It is worth the extra few miles for the service alone.

I'm not sure what the issue is lately with this particular Branch but it leaves Alot to be desired…read morethat far sure.. 2 complaints. #1. I just recently placed in the mail box located in front of Jewel food store on elm Street I place a card in the mail box on a Monday the card destination was a few miles away in neighboring town wonder lake it took. 5. Days to get to its destination. #2. My mail lady keeps putting our mail and our neighbors mail in the WRONG MAILBOX... REALLY?? the service has been Horrible lately

Bad attitude! To the woman who is taking the Passport applications on the morning of Saturday March…read more6,2021. If you don't like your job go find a new one. Stop treating people like shit! Have some compassion. Sitting in line to mail packages and watching and listening to you treat these people like shit, how dare you! Telling the people with the baby they needed to make a new appointment because some of the paperwork was incorrect. How about helping them to get it completely correctly? And the other people standing in line at 10:15 waiting on you and then giving them shit saying they should have been here 15 minutes early. They were here on time. You are not their boss at their job. They were on time for the appointment set by you. If you have a grudge about having to work with the public in your job, get a new job where you are stuck in a factory or somewhere not dealing with the public. My last words on this. TREAT PEOPLE THE WAY YOU WANT TO BE TREATED!!!

Good location! The building itself is old and needs a little face lift, but besides that the…read moreemployees are super nice, friendly, and helpful. This location also provides a lot of services in addition to mail, like applying for passports. We just applied for my sons passport recently and it was a breeze with their help (just make sure to print off and fill out the application online before you come in). A handy location that we go to often!

I have been to this post office and the one on Kilburn multiple times about them changing my…read moreaddress without my consent when my daughter moved out. They have claimed to fix the issue multiple times, yet my important mail is still being sent to the wrong address and I've missed due dates because it's being forwarded to the wrong address. They do not have the correct phone number listed so contacting them is impossible. I have health problems and can't continue to travel to the post office, wait in the long lines, and be lied to about a resolution to their mess up.

This is a nice, basic post office. There is ample parking in front, the interior is all postal…read morerelated. The employees are friendly and helpful. I like the self serve postal machine when it is fully operational. I've been going to this post office for over 20 years. I wish they kept their doors open outside of working hours to drop off packages at any time. I guess they have their reasons, so no biggie. Our postal guy has been so friendly towards my Golden Retriever. She likes to greet him when we are out on walks. Overall, no complaints, good service.

Although not as historic and classy as the original downtown Woodstock post office that now has a…read morebank in it, this one is functional with fine employees. Lots of parking and a short drive (or a long walk) from downtown. I got stamps to put on my postcards. Do you know what I'm talking about? Then you're old.

They staff up for the holidays and keep those lines moving. Keep their humor in tact no matter the…read moreweather or how busy things are.

More than once I have had items in my mailbox with the FLAG up and my mail person never came to…read morepick it up! In order to get items picked up I need to schedule a request for pick up!

Well after having been a little dysfunctional of late, new management is moving in that I hope will…read morebe an improvement.

Best post office in the area. Polite and helpful staff. I avoid Rockford PO because the staff…read morearen't friendly or interested in customer service.

The Roscoe Post Office is a local fixture. If you have any choice, this is the Post Office to come…read moreto. Everyone is helpful and goes out of their way to get you the service that you need in the best way possible. Staff are always friendly, even if the lines are long, like around Christmas. If issues arise with unusual services, they will track them down and pursue resolution. They make themselves accountable, which doesn't happen anymore. The staff will even remember you, a nice, small town touch. But -- much of what is done in this Post Office is done exceptionally well. Staff go above their duties and job descriptions to provide superlative service that feels personal. Much appreciated. Thank you.

Awesome service! Staff was friendly and fast! Cool old building. My packages beat me home....read more

We keep getting mailthat is not addressed to us. The last one was a forwarding address for someone…read morein Birlington Wisconsin. The same day, we received mail from Sirius XM for a person who lives on our street (Bradley Avenue,j Delavan Wisconsin), but somewhere further down. I wonder what happens to my mail???