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    US Post Office

    1.8 (101 reviews)
    Closed 8:30 am - 5:00 pm

    US Post Office Photos

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    Neelam B.

    It's good to know that we can apply for passport here . Many types of greeting cards are available. Gift cards of different stores are there. Mailing materials are good and available in different sizes. Prepaid label printing facility is also available. I liked packing pointer like scan the code and watched step by step video on preparing my shipment. Service is fast but delivery time they promised is horrible. Appreciable thing is Money back guarantee for overnight shipping, I mailed a parcel and paid for overnight shipping but failed. Today I went to complain that it took 2 extra days to reach . Hannah attended me and refunded money .

    Package drop - A United States Postal Service (USPS) mailbox with a blue exterior and a silver drop box. The mailbox has multiple warning labels, including safety instructions in English and Spanish, and mailing policies. It is mounted on a wall, with a small handle on the left side for opening the drop box. The top of the mailbox has a label indicating it is for parcels only.
    Ann H.

    Well another 1 star review for the Palatine post office. There simply cannot be enough communication on what goes on at this location. They put up a sign on the package drop box in early December saying "temporarily out of order". Mind you the metal mechanism has a very simple operation & looks to be in perfect working order. Timing is interesting....just in time to avoid the Xmas package rush. Sign is still up & it's January. This is a post office full of employees that simply hate your mail & packages. Anything they can do to get you to stop bringing them here they will do.

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    2 months ago

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    6 years ago

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    8 years ago

    Small post office with a small lot, this post office location frequently has lines and can take a while to process your orders.

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    4 years ago

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    10 years ago

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    Review Highlights - US Post Office

    The passport office was closed, but the woman who answered the phone volunteered to answer my question and did so.

    Mentioned in 2 reviews

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    People searched for Post Offices 151 times last month within 5 miles of this business.

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    United States Postal Service - Post office from outside

    United States Postal Service

    (56 reviews)

    SO BAD EXPERIENCE!!!!! I came with my 2 minors (3 weeks old…read moreand 4 years old) for my scheduled in advance appointment at 9:00. I've been in the office at 8:40 am and waited until my time. Employee (Shanice) took another customer for passport WITHOUT APPOINTMENT. At 9:00 I asked that I need to be served as it is my time already and she asked to wait. Wait for what!?? I called to customer service and they told me there are 2 days walking in the week (Tuesday and Wednesday) and today is THURSDAY!!!! I should have read all negative reviews before to make an appointment in this location! Poor, not professional and UNFAIR experience!

    It's hard, impossible, actually, to imagine a more incompetent conglomeration than FedEx and the…read moreUSPS when assessment of service efficacy is the topic and the net sum of both of these hapless organizations rarely fail to underwhelm. Either one of these utterly useless entities, on its own, can almost guarantee a horrifically sideways transaction, but the sum total of both parts involved virtually ensures, if not a tragic outcome, than at least one sure to have gone sideways. Having dropped an express FedEx envelope at the Buffalo Grove Post office for shipment on July 15, 2025, more than two weeks later FedEx has no record of package/envelope receipt, and because the parcel contained time sensitive media, shipped to Los Angeles and requiring arrival by July 28, 2025 as a pre-condiition to an ensuing and promised refund, I am out over $350.00 due, again, to abject incompetence. Having thrice called both FedEx and the Buffalo Grove post office, each of the six encounters with the ensuing miscreants resulted in no solution whatsoever. Thankfully J.P. Morgan Chase's team of adroit customer service employees and its commitment to quality saved the day and refunded my expended, vaporized, funds in short order and with one phone call and a follow up response to an essentially boilerplate email. One wonders, however, why it should come to this, save the complete and utter incompetence and careless attitude on full display, daily, by the aforementioned, equally haplass, organizations named above. Is it any wonder that Amazon is destroying bricks and mortar entities engaging in e-commerce that entrust their products, and propensity for repeat customer patronage, to the likes of these utterly incompetent trainwrecks? Jeff Bezos deserves every red penny he acquires if the adjunct/dependent variable allows me to never again have to patronize, more less think about, either FedEx and/or the USPS any time soon, if ever again.

    US Post Office - postoffices - Updated May 2026

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