Always helpful and efficient! Anthony and staff will get it done for you. Offers multiple virtual…read moremail service options to choose from + on-site physical mailboxes.

Very friendly service and super convenient! Definitely will use Inboxx again. I needed to fax a…read morevery importantat document right away. Inboxx took care of it immediately.

This is one of my near by UPS stores. It's in the outskirts of down town Elmhurst…read more There is plenty's of parking on the street and around the corner of the store is a south parking lot. The place is clean and organized They had enough staff during Covid19 and they were practicing social distancing. Their staff if friendly and I didn't feel rushed. Their store hours are open longer than other ups stores near me which I often need to go later after work. Overall this is a good location to do your shipments.

There are super fast, friendly. They value my time by doing thing super efficient. When I go there…read morethere is always someone there to greed you and I only had to wait seconds instead of minutes. I'm really surprised how good this store is. Keep it up UPS people!

As a seasonal business, the Intelligent Office has allowed our company to get to the correct level…read moreof front end staffiing by simply forwarding our phones. When we have advertising active, we want to make sure that every call is answered by a person. Donna, Ruby, and the whole squad do a great job of making sure that we never lose a prospect, and every customer feels appreciated.

Donna and her team are great. As a busy healthcare professional and small business owner, I needed…read morea top notch answering service to help relay messages and schedule appointments. I have used their service for 8 months without a single complaint. Highly recommend.

Review caveat: Haven't used this store's service. Rather, called for information…read more Facts: Called at 11:08AM and waited more than 15 rings before a lady picked up. Lady on the line was informative and polite. It is an official UPS store located within Hilton hotel. The store and hotel can be reached from any terminal, after one exits the secure section of the airport. This UPS store charges a handling fee. Quotes $10 for a 15 pound box. Fee imo is high. I doubt I will use this facility, given the high handling fee. Just be forewarned. Best wishes everyone.

Wow can't outbound packages here even if pre labeled. $5 handing biggest ripoff ever. UPS does not…read moreeven say this on their site for this location.

Words cannot even begin to express the amount of help and suggestions that we're offered to me from…read morestore manager Naomi. While attempting to send a 22x22x22 baby shower gift to San Antonio, I was first quoted over $130 at UPS. I took my box home and re wrapped the gift in a 18x18x22 box. Brought the box back to UPS only to be quoted over $80 this time. Both times the workers just starred at me and offered no other suggestions. Just that it's the size of the box and where it's going, nothing they could do. Fast forward to meeting my lucky star Naomi. After receiving the same over $80 quote, she asked about the contents of my box. She then proceeded to measure my contents and offered a whole new suggestion and box size. Naomi going the extra mile and beyond, allowed me to cut my shipping cost to half. Just by knowing the contents and that it could fit in a 10x10x20. When you're good at your job and concerned about your customers versus just collecting a paycheck, it makes a world of difference. Thank you Naomi for all of your help and knowledge!

I had to come to the store for their fingerprinting service. Naomi and the other staff member were…read moreso pleasant to do business with. They were both so kind, friendly, welcoming and eager to help me. Naomi took care of my service and was very professional and prompt. I wasn't in the store very long, but for the short time I was there I couldn't help but notice the excellent service they were providing their customers. They were truly eager to please and willing to go above and beyond to keep their customers happy. It's so nice to deal with a company that provides such excellent service. I definitely won't mind coming back to this location.

i have had an address with The Mail Center of Chicago for over twenty years and have found them to…read morebe an amazing company and very helpful. For the service you receive the value is amazing. I would recommend them to anyone. Thank you, Paul and The Mail Center for all you do. Steve M.

Traveling through Chicago and needed to ship some things home - found My Mail Center in the heart…read moreof the city! The store kept the doors open to help me after hours - incredible service! Special thank you to LB for the kindness and making sure I had reasonable options for shipping and tracking. Tourists - don't struggle with carrying all of your gifts and souvenirs home. You have a choice. Great people - great options!

I just schlepped 4 packages to this UPS, the largest being a car seat. I managed to wrangle it out…read moreof my car and was (awkwardly) approaching the door when an older gentleman employee opened it and insisted on taking it from me. It was very nice and much appreciated! I asked for a receipt, and he and the other two employees (a young woman and man) were nice and speedy about processing them. It was a nice experience! I know it's *just* UPS, but good customer service is really appreciated!

They were very courteous & extremely helpful. They packed my items carefully & provided answers to…read moreall my questions.

The Best UPS Store I have found in the whole USA! I buy at…read moreauction all over the U.S.and have UPS stores pick up my items and then they pack and ship them to me. And By Far this UPS store is the Best ! Thank You Mike & Dale for your excellent service ! Jim

Friendly & helpful staff. Whatever size package you needed shipped via UPS, they go out of their…read moreway to give you the best options.

I had a good overall experience. Called yesterday to check…read moreup on my delivery, noticed there was a delay. The person who answered the phone was very nice, checked on the PRO number for me and put me on hold to get a live status. The package was scheduled for delivery that day (I called around noon) but since it arrived to them after their delivery truck left for runs she said it would be the next day. She coordinated a timeframe with me, to make sure I was available (signed / insured package). Gave the instructions to the driver, and reconfirmed with me later that evening. My delivery was a bit early and arrived in good condition. The way it was stacked inside the truck was a bit haphazard but not awful. Driver was patient as I opened and inspected the item before signing for it. This took about 20 minutes. All in all, I'm satisfied with them and the few folks I spoke with.

Item picked up by AAA Cooper Transportation on 7/31/2025. I was not notified of the shipment until…read more3am 8/4/2025 with a delivery date of 8/5/2025. With the delivery date a day away I thought I could get ahead of it finally but all to no avail. My product, $6k dtf printer, arrived on 8/4/2025. Without prior notification, no call from the driver and no knock on the door. Product just dropped off in my driveway blocking in another vehicle and driver dipped. Called dispatch and just rang until the system auto disconnected. Terrible service.