Mr. Kim knew exactly what was wrong with my notebook pc and promptly fixed it for a fair price ,…read moreand quickly. I recommend this store and the owner Mr Kim. You can thank me later.

Fantastic service and communication. Apex knows their stuff and is a great value when it come to pc…read morerepair.

I'll just begin by saying I worked in the retail industry for over 45 years before retiring last…read moreJanuary. So, I have a unique perspective on the customer experience and what it takes for a business to provide consistent excellence in service. The Microcenter store in Westmont is beyond exceptional! The commitment showed by the staff to treat their guests well goes far beyond most typical retail locations. I visit often and feel so valued as a customer. Having been in the industry for so long, most in multi store management, I observe different aspects of the experience when I'm personally shopping stores. And at Micro Center Westmont, I observe a clean, well-organized store with friendly, helpful and knowledgeable team members who have a genuine interest in ensuring their guests are treated well. Far too many positive personal examples from my many visits to share, but the consistency is truly admirable. Now do they occasionally make a mistake or does something not go as planned? Of course! If it didn't they wouldn't be human beings as we all make mistakes, right? But I am so impressed with how hard the team works to correct those issues, big or small. The prices are fair, the price matching policy is very good and the return policies are exceptional. Micro Center is ALWAYS my first choice for tech and it's due mainly to the dedicated staff at the store who go above and beyond. If you've never been to a Micro Center, I'd highly suggest the Westmont location. Like me, you'll probably become a customer for life!

Needed ethernet cables and a few splitters for a camera system. I walk in here, and they only had…read morecertain lengths of cable, none of which would fit my needs. So I start looking around for someone to help me. 5 min passed and not one employee was available to help. Not one. So I decided I'll go find the splitters in the meantime, found one that I needed but other one was evading me. This time I go around the store looking for someone to help me out. Finally gave up and asked an employee to help me out after they finished with their current customer. The kid wasnt even looking in my direction just nodded his head. I had every single item i needed in my Amazon cart, but I still chose to drive here to give them my business. A few minutes of waiting, I just put back whatever I picked up and left. Ordered it on Amazon instead right there in the store. Employees here don't want to help, you can walk miles in that store before anyone will even bat an eye. I don't recommend this place at all. Far from what it used to be.

Han is awesome! I don't go there often but when I do, I leave pretty happy. Most recent purchase…read morewas a refurbished laptop for my son to use for school work. Works great and is more than enough for his needs. Of course, he's logged some Minecraft tome on it!

Bought my first MacBook at the Apple Store. Bought way too much computer and spent too much money…read more Went to Han for a repair and have gone back to him ever since. I buy my equipment from him the prices are fair. Han is a delightful gentleman. My family and friends all go to Han as well.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

Never use these hacks. They are completely inept - they're rude & have no sense of customer…read moreservice. Wouldn't trust them to change a lightbulb. They charged me to break my laptop that was working completely fine & just needed a new fan. I pick it up from them, they didn't replace the fan, the old fan is louder than ever, & the screen now doesn't work. What did these guys do? They then called me telling me to buy a worse laptop from them for $100-off a $900 laptop (the one they broke was $1500). Bunch of guys who have no idea what they're doing & don't care about the customer. Never trust them. TLDR: Charged me $100 to break my laptop

Employee told me to wipe my laptop. Then they still couldn't help me…read more I brought my laptop in for an exchange. The counter rep told me I needed to factory reset it first. I did it right there in the store. Walked back to the same rep -- suddenly the system wouldn't allow the exchange. He sent me to the Geek Squad desk. Geek Squad and the store manager told me it has to be sent out for repair. I explained the problem in detail to the store manager who has the power to simply continue with store credit. "I'm sorry, I'm not going to do that" was his reply. All of this happened in a single visit. Three different answers, zero resolution. I wiped my entire computer based on an employee's instructions, and now I'm stuck setting it all back up with nothing to show for it. No accountability. No apology. No solution. Filing a BBB complaint. If you're bringing a device here, get everything in writing before you touch it.

Be very careful purchasing anything from best buy, especially online. Unless you pay for a special…read moremembership, they only give you 15 days to return something, even if it was unused You are much better buying from amazon or another retailer that has a much more generous return policy.

My lap top was ready for the recycle bin. Then I found Russ,…read morenice guy, he fixed up my lap top same day, no problem. Now I have a guy , you need a computer guy. Make Russ the guy . Terry B.

I am typing this on my newly repaired laptop thanks to Cutting Edge's efficient and affordable…read moreservices. Thanks, Russ!

I often use this location for pick up orders. The staff is friendly and very helpful. Store is…read moreclean and well organized!

LOL, why is there a 4 star brimming on 5 Office Depot?! IDK but I'll keep the vibes going…read more FIRE Office Depot! Smells more like a thrift store than the thrift store down the street, Goodwill! Dank as hell. Carpets not shampooed for DECADES so it's like walking into Home Depot from 20 years ago! Very nice! Classic... till it closes which all eventually will sadly as the world turns

The staff helped me rescue 10 years of my work as a photographer. I remember they had to leave the…read morehard drive running all two days because the input area ways coroded and it was transfer information real slow. Cost me under 100.00 from what i recall and their staff kept me up to date with great correspondence. I cannot THANK them enough. P.S. If you care about your data, Back it up twice.

Jaime is awesome and my own personal hero…read more Last year while I was finishing my master's degree, my relatively new PC laptop was dying slowly but surely. (Clearly it couldn't handle all the awesome I was churning out on it.) As a graduation present to myself I bought a Mac and sure enough, a mere week after I bought a new laptop my PC laptop died. Less than two years old and it was toast. (And this is exactly why once you go mac, you never go back.) One of the IT guys at my last job offered to fix it for me, but then I quit that job and felt awkward taking him up on his offer. So, no more PC for me. I was lucky that I had a brand new laptop so my PC dying wasn't the end of the world, but it had everything I did for my master's degree on there, except my capstone/thesis. No, I am not a total idiot and I DO use Dropbox, but all of my research filled it up so if it wasn't capstone related it got kicked out of my dropbox folder. Fast forward a year later, and it sat collecting dust. I kept meaning to try to fix it myself, but that never happened. It was also eating away at me that I lost *everything* I did in grad school, and considering I am actually using my degree it sucked not being able to go back and reference things I did. I kept weighing the cost of having it repaired vs. just letting it go, but one day I finally decided to take it in. I did a quick Yelp search for computer repair, and Techlife popped up first. I read the reviews about him being so amazing and the great prices, and I packed up my laptop and drove over there. I was actually expecting parking to be a nightmare given its proximity to Wrigley, but both times I came here it was super easy and I got rockstar parking right in front. I dropped it off and as promised, Jaime called me a few hours later with the diagnosis - my hard drive was bad. He could install a new one and attempt data recovery on my old one. This all went down on a Friday afternoon, and by Monday morning everything was done and... *drumroll please* By some miracle, he was able to recover EVERYTHING. It's all there, every last paper and important/sentimental photos that I forgot I had that I am SUPER happy he recovered. The best part is the price - it was so good! I got his amazing service, a new hard drive, Windows installed, data recovery, etc. for a price so low I was convinced he forgot to invoice me for something. Even the data recovery was cheap, though he did admit if he would have had to send it off it would have been hundreds of dollars. Jaime, you rock. I'm hoping all of my computers stay in working order so I don't need your services again, but if I do, I will be knocking on your door.

They raised a OC containing 250 desperately needed email addresses from the dead. They can likely…read morekeep your pc running when Win11 comes for a whole lot less and NO crapware! I've been doing business with Andy (and his magician-like) tech for 10 years. Unless you're prepared to leap into Apple at hear knows what cost, just turn your PC over to Andy. It's amazing what this small business can do. And oh yea, you're helping a small business stay at Ogden and 59 so they're there when you need help. Also Very reasonable prices if you want used stuff. I just have them remake my PC every few years and not only saved a boat-load, but no "GEEK SQUAD" bs.

Fixed the screen on our laptop! Looks brand new! Great service and people! Super happy...none of…read morethe other tech places could help.