David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

They are definitely a treasure. Thorough, knowledgeable, extremely patient solving the small…read morecomputer issues. Highly recommended. Thank you tmc2

I was having trouble with a new laptop and TMC2 was able to fix it right away. They're very…read moreresponsive, their work is top quality and reasonable. Highly recommended.

Life saver!! I picked the option to have the parts shipped overnight because my job is 100 percent…read moreon the laptop. Highly recommend. Contacted him Wednesday and got it fixed by Friday

He picked up and dropped it off. I never left the house and it was fixed! I was getting ready to…read morereplace the machine so this saved me so much cash. Highly recommend.

Angelo was amazing. When I called and "tried"to explain the problem he gave me some options. I…read morebrought in Lap Top thinking I had to get a new one, Angelo took a lot of time to explain what was wrong replaced hard drive, took time to explain the google cloud for saving photos and the new windows 10 Works better than it did when new and said if I had questions don't hesitate to call. It was a GREAT experience. Check with Angelo before running out to buy new one when for a fraction of the price you can get your current computer repaired Thank you Angelo

Prompt response and very helpful. Would call again. Addressed my problem well, good on wanting to…read morehelp.

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

DPC Computer Repair will always be my go to business to care for my computer. My computer was kind…read moreof chugging along and when I ran a scan , it turned out I needed a new battery. I brought the computer to Best Buy and I have to say the gentleman there was very helpful. He explained that I would have to purchase my battery since Best Buy didn't carry it . But once I had it , they would be happy to install the battery.....if I leave it there for 3 days. I am not willing to install it myself but when it arrived , I realized I did not feel comfortable leaving my computer there for that long. So , I searched for an alternative. I noticed that DPC had very high ratings so I took a chance , called and asked if I could get this done within one day. Yes, was the answer , as long as I brought it in the morning. So, I did. Just after opening, I arrived with "the patient" and the battery. The gentleman there told me to stay there and wait because it could be done very quickly. Excellent ! And it was done in less than 1/2 hour, for a very reasonable price . I didn't have to leave it for 3 days. (for a battery?) Sorry Best Buy. If repairs arise again, I know where I will go from now on.

I had reached my wits end with my custom PC build. I could not get the PC to work despite my…read moretrying & retrying to get all the connections right. I took it to DPC after driving by the store and then looking at the reviews. Adam was great when we first spoke over the phone and so I brought it in to the shop. He was able to figure out what was wrong quickly. The best part was he kept me updated all along the way, even if just to say he wasn't able to get to it the day I dropped it off. Such a rare thing to overcommunicate. Will definitely be taking my PC's to DPC when I need help!!

Chris and his staff gave me their immediate undivided attention. They listened and then gave…read moreprofessional advice to rectify my problem. I recommend them highly. Paul M.

From the owner: Computer sales and service for Small Business and Home/Home Office users…read more Our Mission is to help Small Businesses optimize the technology they use so that they can concentrate on their lives and business worry-free! We take the approach of understanding your business needs and focusing on how technology can help you reach your goals.