I've been back there 4 times now in about as many months. Purchased a used computer and I don't expect it to be perfect but come on. Three times for a charging problem. 2nd time adapter was replaced. 3rd time the guy wanted to charge $45 just to look at it b4 he even tested adapter. Guess what it was the adapter, then Elmhurst office wanted him to charge me $55 for a used adapter or I could drive further east to the Elmhurst location and purchase a new adapter for guess what?......$55.00! Nah....I went to Best Buy. The Glen Ellyn store doesn't seem to have any authority and always calls Elmhurst prior to proceeding w/ anything. I won't be back. read more

I cannot begin to tell you how " PROFESSIONAL TONY & AMID " at Fast on site were.They fixed an issue had were " APPLE COULD NOT "!!! .I strongly recommend fast on site for "ANY COMPUTER ISSUES ". Pat ( ChaseVideoProductions ). read more

Year and a half old HP laptop, screen says fan going bad, call HP, they say $300-400, go to local computer repair (friends of our family)...they say "way too much trouble for them, try TechVoo". I call there, talk to to Jeff, he says bring it in .....$50 to check it out, if repairable, then they provide estimate....1 day later, they call, give me the estimate (1/2 of HP's), need to order part. I give the go ahead, 2 days later, got my laptop back, working perfectly. BIG Thanks to TechVoo....keeping it simple, fast and professional. NO wells, if, and or buts. No add-on's, no excuses, no delays...what more do you want,...TechVoo gives HIGH quality work, quickly done. in a hi-tech field and at a fair price. Very trustworthy !! read more

almost laughable - except that it cost us $149. It was $149 to try and sell us on equipment that we would need if we were trying to day trade from our house. We wanted to boost our wireless a bit for more consistency , if we were willing to spend $6,000 and be left with holes in the wall and a contractor to fix and paint they would be the ones. Seems a bit excessive and sounds more like we paid them to come out and they tried to do a cash grab or take advantage? - when asked about it they said they could lower it to $1,300 and it "may" work . They may do great computer repair work i can't speak to that but if it is another service needed to share what to expect. That may be a business model for them but not one i choose to be a customer of, buyer beware. read more

They replaced the hard drive and battery on my 2010 MacBook Pro, but neglected to dust off the internals, and over-charged for a very simple battery replacement service. First, I supplied a new hard drive. They transferred my data and replaced the hard drive for $99. Several days later I needed to replace the battery. I attempted to do it myself with the help of a youtube video from the battery manufacturer. I stopped because I didn't have the special Y-shaped screwdriver for the 3 battery screws ($6.95 on Amazon including shipping). However, when I removed the back cover on my laptop, I noticed that the TechVoo technician hadn't even bothered to dust off the internals --something that would have taken him 60 seconds. I cleaned them myself. This reminded me of a shifty auto-mechanic who doesn't replace oil filters assuming the owners will never know. In hind sight, I shouldn't have, but I took back my laptop to have the battery replaced. Again, I supplied a new battery. When I returned, the tech said the cost was $49.00. I asked him why he was charging me so much for such an easy job (it literally takes less than 5 minutes!). He explained that the owners had set up the customer invoicing so it would not allow a service-charge for less than $49.00 on anything. I told him I knew it took him less than 5 minutes and the only reason I had brought it back was because I stopped when I found I didn't have the Y-shaped screw driver. He offered no resolution. My suggestion to TechVoo is to price small / quick fixes fairly. For small jobs, you could still make a profit and you might even get more return customers. 1/7/17 UPDATE: Amit Mehta, General Manager, Franchiser for TechVoo Glen Ellyn sent me an email regarding my experience. Here is his ending statement, "Luckily there are enough 5 star reviews from people that value the service we provide for the money they pay, so we can all keep moving forward." BTW, this followed a long a justification of why $49.00 was an appropriate charge for a 5 minute job! Unbelievable!!! Amit, please pay attention here. I am going to give you something for free... no charge. This could save you customers and protect your revenue stream --imperative for a small business. Are your ready? Here it is, a simple yet powerful apology: I was disappointed to hear about your experience. I understand why that seemed like a lot to pay for a simple job. How can I make it right? If you need an alternative company to fix your computer in the area, try: uBreakiFix Wheaton 18 Danada Square West Wheaton, Illinois 60189 (630) 765-7721 read more

I am writing this review on my newly charged laptop thanks to Fast On Site! Let me tell you, this place has great service. I went in there, went to a 3 hour class and got a phone call saying it was ready for pick up. My D/C jack to my laptop fell through, and I wasn't able to charge it. The guy took down my information and then told me that it would cost $129 plus the price of the part. Depending, he said it would be about 20-40 bucks and it takes 3-5 business days, then they would fix it the same day they receive the part. I was "content" to pay that much because earlier I took my laptop to Fry's Electronics where I purchased my warranty from and they told me that it was not covered by my warranty, and they'd charge $70 to diagnosis, then to replace about $150. Sorry, but how the F#$!#@ would I have done something to my laptop internally? The manager even told me he rarely sees the damage I had on my laptop. Another location would have charged me $229... Any-hoo, I come back a couple hours after I sent it in, and this guy named Randy explained to me IN GREAT DETAIL what happened to my d/c jack. He told me that Toshiba makes the area out of plastic and glue and other lingo I wasn't quite understanding, but pretty much he said IT HAPPENS ALL THE TIME TO TOSHIBA LAPTOPS! (beat that Frys!) He replaced my jack (or whatever it is to charge my laptop with something more sturdier than plastic and wielded it in there. So now it's possibly even then before. Sadly, he had to open up my computer anyway to get to that section, whick required taking it apart and there goes the 129$. I didn't have to pay for what he replaced, which was nice because it saved me money. With a $10 tax, $140 isn't bad and I truly enjoyed my short but worth-while trip to Fast On Site. Professionals who know what the heck they're talking about and aren't ripping you off to make money, but most importantly they'll get you computer back to you in no time. read more

A laptop several years old, suddenly wouldn't turn on, which is always at home, rarely used, maybe two three times a month. For the first time, I decided to check out an electronic repair shop, Techvoo, in order to save the earth with a pure hope that it won't cost too much to fix. And I was wrong. 1. As I entered the shop to drop off the laptop, $50. 2. As the person needs to open the laptop cover, (internal repair), $150. (Initial $50 is included, but frankly how can one fix things without opening it.) 3. The person recommended to change motherboard for $80. (on ebay I could find it for $40) 4. $230 to proceed plus, unknown extra $ in the future, not guaranteed. I didn't bother to talk further as the cost of non-guaranteed fix (changing motherboard was a recommendation, not a fix) reached more than half the cost of the laptop. I originally bought it for $350, and I see similar spec, used, laptops for $200 and new ones for $300 in many places. So I paid them $150 and took the laptop home. I should be happy to support a local business while gaining nothing. And sorry that spending $150 is all I could afford. Everybody needs to make a living, but neither should I spend $150 for nothing. Laptop came back home, spent gas, spent money. Thank you. read more

The owner popped in to day to discuss situation. I appreciate that, but feel it was mostly driven by two bad reviews in a row.

These guys are the BEST! I run my own business and can always count on them for quick, reliable, friendly service. I get my company and personal computers fixed here and buy computers from them when I'm in need. I can trust them to provide expert advise, great repair and honest treatment - forget the big box stores and geeks and SUPPORT YOUR LOCAL SMALL BIZ!!! read more

I love this place. When looking for computer repair, the best places seem to be the places where it's pretty much a "geek with a storefront" this is one of those places. Their prices are fair and the technician seems to be the sort of guy that likes the challenge of figuring out the weirdest problems. For some reason, we keep ending up with strange ones in my family. When it's been a driver issue, they have regularly diagnosed the problem and uploaded a new driver and without charging me. I suppose because I bought the computer from them but that's still not something many places do. They stand behind their rebuilt machines as well. All in all, the little Glen Ellyn storefront is going to be my repair shop for the foreseeable future. read more

We had a wonderful experience with Fast on Site. We are primarily a Mac household but had some older PC laptops that we needed data transfer to the new Macs. We also needed one of the laptops to work for the kids for online games only. It needed a hard drive replacement and the price was really decent. They helped us set up our Airport Extreme to work better than ever (no interference from neighbor networks or even the microwave anymore!). All of the pricing was very reasonable (the quote from Geek Sq. was insane) and everything was done quickly. This is key because we have three small children and a crazy schedule. They were always easy to reach - in fact, they called ME three times before I could get back to them. Impressive to say the least. We'll be using Fast on Site for all of our computer needs in the future. read more

We have used Tech Voo for simple equipment repair projects all the way up to on-site server and network installations as well as remote troubleshooting projects at our business. Every time we call TechVoo their response is quick, efficient, professional and successful! The team at TechVoo knows their stuff. They also know how to speak plainly with customers when explaining technical system info that sounds like another language sometimes. Highly recommend the TechVoo team! read more

I am writing my review after taking my laptop to these guys this weekend. From the minute I called I could tell these guys knew what they were talking about. Before I even explained what I did to my computer, Andy was already telling me where I went wrong and how to fix it. There are 3 guys that work here and all were very helpful. They explained exactly what I had seen on my computer before even seeing it. Needless to say I was impressed from the get-go. When I brought my computer in, it was estimated to be done within a day or two. I brought it in on a Friday afternoon and it was done Saturday morning. Geek Squad estimated me 3 weeks! What a joke. Stick with these guys for your computer needs - they know what they're doing and charge a flat fee ($129.00) that they tell you about upfront. I would definitely recommend to a friend with computer needs. read more

I needed a password taken off my computer. Talk about under promise and over deliver. I dropped off Friday at lunch and was told Monday for pick up. He called three hours later! All done. Thank you so much! read more

Amit is truly a pleasure to work with. He was instrumental in getting my daughters laptop repaired. They are fast, knowledgeable and honest. I will be going back to Amit and his team at Fast On Site for my computer repairs. Thank you Amit and Ryan! read more

I brought in an old computer and needed my data and softwhere uploaded to my new computer. It was flawless. I have used TechVoo for all my computer needs over the past 7 years and have always been happy with the service. read more

Great Service !!! We have been using them for past 6 years and they are truly all in one stop shop for of our network needs in the Medical centers as well as pharmacies. read more

We have used Tech Voo as our #1 GO To for computer help & support. Swift, helpful and accessible. Grateful!

Fast immediate service, I'm super impressed that I call and can speak with someone right away. Normally, I can't find anyone who will work on Apple products and they fixed my Macbook Pro, no hesitation!! I read more

Fast On Site technicians are very helpful and professional. They promptly helped with my computer problem. Service was great and prices are very reasonable! read more

The fact that they can handle a Mac repair is awesome because most people can't do that. They were courteous friendly timely and informative. I highly recommend them. read more

Our company had been using another computer repair service until our server problems went beyond their expertise. Enter, Fast On Site! Amit is the ultimate professional and extremely knowledgeable--our server has been running like a top ever since. Amit has also de-bugged our home computers and cleaned things up so they run faster. I know that I can always count on Fast On Site to take care of our business and household computer needs--Amit and his team truly take pride in their workmanship. read more

We have used this company twice now. Ahmit is great, he is the owner, he helped us in a bind the first time and was able to get the work done the same day, when Geek Squad told us it would be 5 days before they can have a tech out. The 2nd time he came on site to help us wire another computer and get it active. I would call him and definitely use him again. Fast, Reliable, They Do Good work, and we always believe in Supporting your local company. Thanks Fast Onstie!!! read more

Fantastic service. Highly educated. Knowledgeable. Respectful. Honest. I purchased my used HPa6342p from these folks just to go online and play a few old games. Functioned fine. I only had to take it back for modifications I chose for them to do. Memory stick was bad, replaced. Q6600 CPU installed. These guys fixed more than they charged me for. This trait is very rare these days. I got more than I paid for- WOW. Says it all. read more

TechVoo Saved my Butt and my hard drive. After my computer had been hit with a power surge my computer would no longer boot and my hard drive was unreadable. The guys at TechVoo were able to retrieve all my data (mainly un replaceable family photos and videos) from my hard drive and back it up to an external for me. They did an awesome job and managed to get everything. Thank you read more