Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

My iPhone plummeted from my 4th story balcony. The front and back of the phone were severely…read moreshattered but surprisingly still useable. I wrapped it in Saran Wrap and put it back in my case to keep glass from going everywhere when I was on the phone. Decided to take it here instead of getting a new phone. Chris quickly greeted me, assessed the issues, gave me a quote and a time to come back. When I tell you that he hooked my phone up and that it looked and worked like it was BRAND NEW, please trust me! My phone was fixed about 6 months ago and I haven't had one issue. I HIGHLY RECOMMEND...THANKS, CHRIS!

The best customer service, hands down. If you need your phone repaired look no further. I've used…read moreDr. Gadget multiple times for repairs and each time the service has been great and repairs completed timely and perfectly. When a big name store told me I would have to ship my phone out for repair, instead of investigating further to find out the actual damage, I declined and came right to Dr. Gadget. Here, I was assisted quickly and the tech was able to identify the issue right away, saving me time and money. Highly recommend!

Aero Computing is the BEST computer repair company in Naperville. I have used several and have had…read moreexcellent results with them. Most recently, I have had issues with personal computer and they fixed it in under the time they quoted me. They also helped me with my IT concerns in my business. They will get my repeat business for sure!

From the owner: Aero Computing specializes in providing professional technology services to small and medium size…read morebusinesses and ambulatory Health Care entities in South and Southwest Suburbs of Chicago. We raise the bar by being part of the Association of Independent Computer Repair Business Owners network, partnering with the best technology companies, specializing in Business Continuity, Collaboration and more. Why look elsewhere when we're here? Come see us today and we'll make sure things get done the right way.

Prompt response and very helpful. Would call again. Addressed my problem well, good on wanting to…read morehelp.

Paid $275 for a repair of my iMac and then was told it couldn't be repaired. Won't refund the money…read moreeven though they state you won't pay if we can't fix it ...

I recently experienced a "crisis" with my desktop computer. Recalling the outstanding experience I…read morehad with DPC several years ago (see attached image with my review from that time), I returned to them. They quickly diagnosed the problem and resolved it, getting me back on track. I cannot thank them enough. Well done, DPC!!

I had reached my wits end with my custom PC build. I could not get the PC to work despite my…read moretrying & retrying to get all the connections right. I took it to DPC after driving by the store and then looking at the reviews. Adam was great when we first spoke over the phone and so I brought it in to the shop. He was able to figure out what was wrong quickly. The best part was he kept me updated all along the way, even if just to say he wasn't able to get to it the day I dropped it off. Such a rare thing to overcommunicate. Will definitely be taking my PC's to DPC when I need help!!

I requested service on very short notice. Adrian Ortega of A&O responded within two hours (on the…read moreSaturday before Christmas), came to my residence and quickly diagnosed the cause and got my laptop booted. The issue was that even though I had a McAfee VPN, the malware had created a entryway and prevented the complete McAfee suite of products from loading. He downloaded some recommended applications, quarantined the malware which enabled me to complete the security installation. I plan to use his assistance again on a project I have coming up in spring and am strongly recommending A&O Computer Plus!

Would definitely recommend. Awesome service & got me in & out super quick. Did the diagnosis on my…read moredevice free of charge.

Highly recommend. Very professional service, great prices, and easy to get to.read more

Super helpful and knowledgeable. Outside--the-box solutions that are mindful of customer needs…read more Provides a valuable customer experience!

Quick responses and diagnosis of the issue with my laptop. Would definitely recommend!read more

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.