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    MTC Networks

    4.9 (38 reviews)
    Closed 6:00 am - 7:00 pm

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    Services - MTC Networks

    Home network installation

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    DreamMachine SE in a 6U rack.  This here is the brains and the foundation of future smart home automation I do.
    Shaan A.

    Highly recommend Sharif! Here's why: - Delivered Results - wired my new turn-of-the-century house with a Ubiquiti Wifi network and surveillance cameras. I'm now awash in high speed internet (critical since both my wife and I run our respective businesses fully virtually from home). - Went Above and Beyond - I'm a neat freak. Luckily Sharif is too. Sharif and his colleague Mike made sure cables were tightly run and barely visible. They went so far as to help me remove all the defunct coax running around my house too. - Responsive and Conscientious - Sharif is prompt over text and email (rare with contractors!). He also came back to replace my malfunctioning NVR drive and troubleshoot my G4 doorbell at no extra cost.

    Louis B.

    Needed to run ethernet and setup our wifi in our old house (1978). I wasn't 100% sure exactly what to run, Sharif worked with me on a few different options (he was super responsive too!). When they came out to do the install, the crew was awesome, super courteous, worked hard and did a good job. A few hours after they left, I found a minor issue, Sharif texted me with some debug steps and offered to come back early the next day to fix it (Saturday morning). It wasn't that big of a deal so I asked him to come during the week (no prob). The install looks really crisp, better than I could have imagined. Highly recommended! I had a few quick questions come a week or two after the install and Sharif helped me right away.

    Jeffrey Y.

    We live in a three story house + basement so our internet connection with just one router + eeros around the house was extremely spotty. Connections would constantly be unstable and some rooms were unusable. Thus, when we wanted to install security cameras around the house, we needed to fix our Wi-Fi connection first. Mr Tech came in and explained in detail what they wanted to do (install a dream machine pro and have access points connected to it). This has made a world of difference. They helped us buy the equipment for retail price + any discounts and installation was efficient. They then installed all our ring cameras, doorbells, motion sensors, entry sensors, keypad, and alarm. Everything works perfectly - our Wi-Fi connection is speedy and stable and our security system gives us peace of mind.

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    21 days ago

    Excellent service and follow up. Only the best of recommendation for this business! Sharif will get it done!

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    2 months ago

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    2 years ago

    Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!

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    Ask the Community - MTC Networks

    Review Highlights - MTC Networks

    Luckily Sharif is keeping me updated, and I will definitely have his team install that once they're in stock.

    Mentioned in 29 reviews

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    T-Mobile

    T-Mobile

    (62 reviews)

    $$$

    The Loop

    Polo took care of me in the mid-part of 2025. I don't like this location because I've either gotten…read moreattitude or I feel rushed here. There is one young lady who works there who is never friendly. I vowed that I would not return to this location and find another that will treat me with respect. You would think the Chicago downtown location would hire the best employees in customer service but unfortunately for me, that isn't the case.

    I have been a customer of yours for years. My account is set up on autopay, and I have never had a…read moresingle late payment or payment issue. During all the years I lived in Florida, I also never had any problems with your company. Recently, I moved to Chicago and upgraded my phone. At your store on State Street in Downtown Chicago, I was offered a $60 privacy screen protector, which I agreed to purchase. I have only had the screen protector replaced once, and for approximately two months now, I have been walking around with my phone screen completely damaged, cracked, and looking absolutely terrible. And I sincerely hope that the original screen of my phone has not been damaged in the process. What frustrates me the most, however, is the complete lack of care and customer service at the State Street location. The service is extremely slow, and when I am finally helped, I always receive the exact same answer: "We don't have the screen protector in the store. We'll have it next week." The following week, I get the same answer. The week after that, the exact same answer again. Eventually, one of the employees asked for all of my information and my address so they could ship the screen protector directly to my home. And to this day, I have received absolutely nothing. Meanwhile, I am still walking around with a severely damaged phone screen and a screen protector that should have been replaced months ago. How much longer is this going to continue? I am reaching my limit. If you are unable to resolve such a simple issue, I will pursue my legal rights and will also seriously consider switching to another carrier. Because, at this point, you are simply not delivering what you promised to provide to your customer. And let me make one thing very clear: if my phone's original screen has been damaged as a result of this situation, you will also be held responsible for the corresponding costs. I am completely fed up with this level of disregard and disrespect. I want my privacy screen protector issue resolved TODAY, or I want my money refunded, along with reasonable compensation for the time, inconvenience, and frustration this situation has caused me. Otherwise, I will take the appropriate legal action against your company. I have always been an exemplary customer. I pay on time, I keep my account on autopay, and I consistently fulfill all of my obligations. The absolute minimum I expect from a company of your size is respect, accountability, and for you to actually deliver what you sell to your customers. I sincerely hope this is the last time I ever have to complain about this issue.

    Elite Intercom Services

    Elite Intercom Services

    (14 reviews)

    Lakeview

    I manage multifamily props in Chicago and Elite has earned our business through integrity,…read moredependability, knowledge and respect for their customers' business needs. We don't write reviews until we vet a company for some time and Elite Intercom has proven to deserve every one of these 5 STARS.

    Tech: 5 stars Supplies: Zero stars…read moreAppointment setting and billing: 2 stars I tried working with them, but the response time and repairs have not been the greatest. Our prior property management company hired them to hook up our cameras, so it made sense to work with them again. They already knew their work. After a couple of times reaching out, someone reached back within about 24-48 hours and a tech came out. Very nice guy. Efficient. Professional. Willing to explain but I tried to stay out of his way. I like him! The problem is the camera he brought with him didn't work. He ended up with a lemon, so he had to order another one, which would take longer to fix. And four of our cameras went out due to a short, but he was able to fix that issue. When he came back with a "new" camera, that one wouldn't work either. I was extremely concerned with their suppliers by that point. But the tech, being the professional troubleshooter that he is, just took the new wiring from the new camera and put it on our old camera. Voila! It was just the wires that had some kind of water damage on them, but our old camera worked. However, they tried to bill us for their time setting up the broken camera, and I refused. It is not our fault that they got two broken cameras. They did agree to waive the labor on that one after I pointed out that it was not our fault that their suppliers messed up. But ever since then, including trying to get a new camera hooked up, it's been touch-and-go with trying to get them to install another camera or even get an appointment. We just get the general response that it's 2-3 weeks, SUPER VAGUE responses about the actual cameras they installed (I assume for repeat business because if they told us the exact camera, we could hire someone else) but oddly seem indifferent about being rehired. We ended up hiring another company to help us figure out which camera to order, ordered it ourselves and will have them install an additional one. While I like the tech and think he's efficient, the supplies and appointments have left much to be desired.

    MTC Networks - homenetworkinstall - Updated September 2026

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