I was waiting on a computer for my car and had it immobile in my garage…read more I wanted the remote starter removed and Art was the only outfit that would come out to my house to remove it, as it wasn't running and I couldn't drive it anywhere. Art was supposed to send out a guy to do it but for some reason couldn't make it. Art came out later in the appointed day to complete the job. quick and goes the extra step to take care of his customers...very impressed about how he treats his customers and it i the future if I have any work pertaining to his business. I will be calling Art first. Thanks again, Art.

Art and his team did a great job taking care of our audio visual repairs at Replay Lincoln Park…read more Art responded in a timely fashion, came out the next day and diagnosed the troubles quickly. They provided great service at a fair price. Highly recommend and I'll certainly use them again

Excellent service and follow up. Only the best of recommendation for this business! Sharif will get…read moreit done!

Sharif and his team went above and beyond to help onboard our business. From running cabling to…read moremounting hardware, MTC ensured that our business was fully operational before leaving. MTC came out for an initial site survey and was in contact with us during every step of the install. We were provided photos of all the drops, the cabinet, even above ceiling video of the wiring. I highly recommend them to anyone.

Went to this t-mobile since it was close to my in laws house and I was in desperate need of a phone…read moreafter mine died the night before. I walked in and got lucky enough to be helped by the manager, Rafael. He was super helpful, never pushy, and gave me straight anwers. I hate going to a place and feeling like I was hustled but I never felt like that one bit. He explained the pros and cons of getting certain phones and ultimately gave me time to make my decision (a lot of time, I was there for 3 hours). After I bought my phone he helped me put my screen protector on and transfered all my data from my old phone. His customer service was great and I truly wish him the best of luck as the newly appointed manager at this location. He was awesome and I'll be putting a good word in to tmobile Corp just to ensure he gets the recognition he deserves. Thanks Rafael, for being patient and so helpful!

I feel justified seeing all the other reviews about the awful customers service. I am not the most…read moretechnologically savvy, and had a pretty simple question. I had just purchased an iphone from the Apple store and needed help with a quick scan. The contrast between the level of service at Apple and Tmobile is night and day. At Tmobile, The employee was rude, unhelpful and even combative. Avoid this Tmobile location at all costs!

Awesome office Wonderful customer rep Ozzie…read moreEquipment did not meet my needs thanks for your help! Trump2020! I hope you get great neighbors in this nice new plaza!

My husband and I have always had good experiences at the Verizon store on Skokie Blvd. But today…read morewe had the best experience ever with Danny. He was knowledgable, kind, patient, and just simply outstanding as we bought two new Iphones. We have never experienced such a high quality of service delivery. Judy E

I called Astound, with the thought process of canceling the service because of the auto increase…read more However, Dominick (Customer service Supervisor) was able to turn the negative experience into a very pleasant one. He handled everything professionally and figured out the relevant plans to be applied in order to win the customer experience. I was on the phone for almost 2 hours though. So, not very happy about that.

At first I was thrilled to not give Comcr*p more money, even if my speeds were a little slower. But…read moreover time the disconnections got more frequent and eventually they started following a predictable pattern. Every time the temperature would suddenly go down - like every day when the sun sets, or any time a cold front would come through - my internet would stop working. Sometimes for minutes, sometimes for hours. I called tech support a dozen time and had three technicians come visit and each one tried something different but nothing solved the issue. Huge packet loss numbers (30+%) and pathetic speeds were my main issues. On the scheduled date of my last technician appointment, he called half an hour after my window started - I didn't answer, as I was in a work meeting at the time (remotely, at home). No message was left, but the technician merrily canceled my appointment. I called their 1-800 number and none of the people I talked to could've cared any less and the next appointment was over a week away. I'm attempting to activate my new service now. It's less expensive than Astound, which is probably a better value assuming this connection actually works most of the time. RCN used to be *GREAT* in Chicago but they have massively changed operations. Astound is worse than Brand X if that's even possible EDIT: I saw their automated response and reached out. No one responded in five days! EDIT 2: you also can't message them! the respond to message link doesn't work lmaoooooooo y'all are terrible

The staff is fine The process is horrible and slow…read moreJust to drop off a cable box takes forever! Should be an express or self service for a cane box drop off That's all!

The staff in this store is so unhelpful. You walk in and there are half a dozen (mostly) men…read moresitting around doing what appears to be nothing. Was here twice in a weekend and both times their staff tried to outsource my problem to Apple or their customer service number

Let me tell you one thing about this company. I was having problems with my copy machine / fax…read moremachine I have to get out a invoice for a customer. I had panic for a brief second I looked on Yelp to get someone pretty quick. So I can get this done by the end of the day. Low and behold reliable came to my rescue I would recommend this company to anyone thank you reliable.

From the owner: auto dealerships, manufacturing, ERP, Reynolds and Reynoldsread more