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    T-Mobile

    3.4 (26 reviews)
    Open 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    Go to Doug he is so knowledgeable and super helpful! Thanks for your expertise and first class customer service!!!!

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    Ask the Community - T-Mobile

    Review Highlights - T-Mobile

    Went in to the Old Orchard location to get an upgrade on two devices on our current plan and Angie was the expert who assisted us.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 1,460 times last month within 15 miles of this business.

    Verify this business

    Xfinity Store by Comcast - Front of store

    Xfinity Store by Comcast

    (150 reviews)

    The staff is fine The process is horrible and slow…read moreJust to drop off a cable box takes forever! Should be an express or self service for a cane box drop off That's all!

    I took time off work to go to Xfinity to find out information about upgrading cell phones for my…read morewife and I. We have comcast/xfinity in the home and at my wifes small business. I walked in, checked in, and then waited. After a few minutes, a guy named Daniel called my name. We sit down and I hand him the business account statement and say first off, my wife and i would like to upgrade our phones, they are tied to our business account and this is the place we got them last time. First off, is this still the correct place to do it or do i go to apple to get the phones and bring them here, how does this work? Daniel spends a few minutes playing on his computer and then says he will be right back. He leaves and a few minutes later comes back with a drink in his hand that was half full and he was asking his coworker if he wanted it, I guess he thought he was funny, and then informs me that he cannot talk to me because its my wifes name on the account and not mine. Never says hey, do you mind if i call your wife and get her on the phone to verify your identity. Never says hey, we cant open the accounts without your wife here but you are in the right building and here is how it works. I was furious! Does this Daniel realize he just wasted 2 hours of my life? Where has customer service gone?

    T-Mobile - mobilephones - Updated May 2026

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