Art and his team did a great job taking care of our audio visual repairs at Replay Lincoln Park…read more Art responded in a timely fashion, came out the next day and diagnosed the troubles quickly. They provided great service at a fair price. Highly recommend and I'll certainly use them again

I was waiting on a computer for my car and had it immobile in my garage…read more I wanted the remote starter removed and Art was the only outfit that would come out to my house to remove it, as it wasn't running and I couldn't drive it anywhere. Art was supposed to send out a guy to do it but for some reason couldn't make it. Art came out later in the appointed day to complete the job. quick and goes the extra step to take care of his customers...very impressed about how he treats his customers and it i the future if I have any work pertaining to his business. I will be calling Art first. Thanks again, Art.

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

I have worked with Bradley Communications on several projects, and have never been disappointed in…read morethe level of service that was provided. No matter the size of the job, Bradley Communications will professionally quote, procure, and deliver. In a word: "Dedicated"

MTI Does support for my business they are professional, courteous, efficient and the response time…read moreis incredible! Thanks! MTI

Middleground are our IT saviors! We use them for our Managed IT, Cloud, Cyber Security AND digital…read moremarketing! There are very few companies that are as compassionate with delivering results in a timely manner, friendly, and really know what they are doing! I recommend them to all of our clients.

One thing I noticed about this place is how nice and attentive every single person is at this store…read more(Santiago, Emily and the other two ladies, didn't get their name, comes to mind.) I came in, very frustrated, with a sim card issue on my Galaxy s4. I ended up getting an upgrade with zero money down and my trade-in covered the taxes. Even though it took over an hour, I had no problem waiting. They were all so personable and helpful. Emily even offered me water and in between waiting we all joked around with each other. They are all really professional here, I'm definitely a fan. I know if I have any more issues with my phone, I'm coming directly here.

I have been a customer of yours for years. My account is set up on autopay, and I have never had a…read moresingle late payment or payment issue. During all the years I lived in Florida, I also never had any problems with your company. Recently, I moved to Chicago and upgraded my phone. At your store on State Street in Downtown Chicago, I was offered a $60 privacy screen protector, which I agreed to purchase. I have only had the screen protector replaced once, and for approximately two months now, I have been walking around with my phone screen completely damaged, cracked, and looking absolutely terrible. And I sincerely hope that the original screen of my phone has not been damaged in the process. What frustrates me the most, however, is the complete lack of care and customer service at the State Street location. The service is extremely slow, and when I am finally helped, I always receive the exact same answer: "We don't have the screen protector in the store. We'll have it next week." The following week, I get the same answer. The week after that, the exact same answer again. Eventually, one of the employees asked for all of my information and my address so they could ship the screen protector directly to my home. And to this day, I have received absolutely nothing. Meanwhile, I am still walking around with a severely damaged phone screen and a screen protector that should have been replaced months ago. How much longer is this going to continue? I am reaching my limit. If you are unable to resolve such a simple issue, I will pursue my legal rights and will also seriously consider switching to another carrier. Because, at this point, you are simply not delivering what you promised to provide to your customer. And let me make one thing very clear: if my phone's original screen has been damaged as a result of this situation, you will also be held responsible for the corresponding costs. I am completely fed up with this level of disregard and disrespect. I want my privacy screen protector issue resolved TODAY, or I want my money refunded, along with reasonable compensation for the time, inconvenience, and frustration this situation has caused me. Otherwise, I will take the appropriate legal action against your company. I have always been an exemplary customer. I pay on time, I keep my account on autopay, and I consistently fulfill all of my obligations. The absolute minimum I expect from a company of your size is respect, accountability, and for you to actually deliver what you sell to your customers. I sincerely hope this is the last time I ever have to complain about this issue.

I manage multifamily props in Chicago and Elite has earned our business through integrity,…read moredependability, knowledge and respect for their customers' business needs. We don't write reviews until we vet a company for some time and Elite Intercom has proven to deserve every one of these 5 STARS.

Tech: 5 stars Supplies: Zero stars…read moreAppointment setting and billing: 2 stars I tried working with them, but the response time and repairs have not been the greatest. Our prior property management company hired them to hook up our cameras, so it made sense to work with them again. They already knew their work. After a couple of times reaching out, someone reached back within about 24-48 hours and a tech came out. Very nice guy. Efficient. Professional. Willing to explain but I tried to stay out of his way. I like him! The problem is the camera he brought with him didn't work. He ended up with a lemon, so he had to order another one, which would take longer to fix. And four of our cameras went out due to a short, but he was able to fix that issue. When he came back with a "new" camera, that one wouldn't work either. I was extremely concerned with their suppliers by that point. But the tech, being the professional troubleshooter that he is, just took the new wiring from the new camera and put it on our old camera. Voila! It was just the wires that had some kind of water damage on them, but our old camera worked. However, they tried to bill us for their time setting up the broken camera, and I refused. It is not our fault that they got two broken cameras. They did agree to waive the labor on that one after I pointed out that it was not our fault that their suppliers messed up. But ever since then, including trying to get a new camera hooked up, it's been touch-and-go with trying to get them to install another camera or even get an appointment. We just get the general response that it's 2-3 weeks, SUPER VAGUE responses about the actual cameras they installed (I assume for repeat business because if they told us the exact camera, we could hire someone else) but oddly seem indifferent about being rehired. We ended up hiring another company to help us figure out which camera to order, ordered it ourselves and will have them install an additional one. While I like the tech and think he's efficient, the supplies and appointments have left much to be desired.

Webpass provides an awesome service. However some things to note:…read more-The internet can be knocked out during bad weather (snow storms, thunderstorms, etc) since it is delivered wirelessly to the building (at least in my building's case). -Reliability when weather isn't a factor is incredibly high in my experience compared to other ISPs. -Speed is awesome. My building is supported for 100mbps, but I usually get around 200-300mbps download speeds, and at least 200mbps upload speed at all times. Sometimes my upload or download will peak around 500mbps. -Their support staff really knows their stuff. It's not like calling another ISP's support where you get tier1 support who asks you do to the basic troubleshooting. The support staff you get when you first call is likely the person who will truly be able to fix your issue. I work in IT, and absolutely appreciate this. THAT SAID, their hold times when calling for support are usually pretty terrible. I've been on hold before (including last night) for 1+ hours and then the call gets disconnected for whatever reason. Their email/online support is pretty lackluster. No way of updating or creating tickets online short of emailing them. In my current case, I've emailed them in response to a ticket and they seem to ignore the email altogether. I'm now trying to call them to get the issue resolved. Overall, I'd give them an A- as a grade. If they could up their support, it'd be the best ISP out there.

Unreliable, often down, especially at night. Fast when up but I'd prefer slow but reliable.read more

Larney did a great job! He was able to readily identify the problem and fix the issue! Very…read moreprofessional service.

Larney Bush was great and fast. He arrived ahead of time and Internet is working fine now!read more