I hired this company to build my inground pool and pave my backyard, and it turned out to be my…read moreworst experience with any contractor ever. They began my project in May of this year and promised to complete the work by June 20th. However, they didn't finish the pool until the end of August. I also paid for a customized cover for the pool, but the owner kept giving me different excuses and repeatedly told me, "next week," just like he did about the pool. I also paid for in-ground outlets, which he insisted would be done at the end of the job, but he later claimed that the electrician couldn't do it because the inspection had already been completed. I would never recommend this company to anyone. The owner will say one thing today and deny it later. Please be cautious if you consider hiring them.

After being blown off all day long starting at 7: 43 in the morning to 6:35 when I was told for the…read morelast time he was 20 minutes out he quoted me a price over the phone sight unseen and I said to him as he knew it was an emergency situation I really didn't have a choice it was fine if you could please just get here I was told "If you don't like it it's fine I can just go home" I then replied"nope it's fine I don't have a choice at this point please just come" I asked him again how long till he got here you said according to his GPS it would be 45 minutes. I got off the phone thought about it and decided to send him a detailed text message telling him I would not be using his service and why what's my main reason being how rude he was and his unprofessionalism, stated "you can just go home" and wishing him luck on All future endeavors. Thinking that was the end of it it wasn't until over an hour later when I picked up my phone and had received multiple text messages stating how "it was a great price" "I should be thankful" he's got trucks breaking down constantly"" there's a lot of snow" "long day and too much work""we have work for like 5 months crazy" "I'm very professional" The only thing I can say good that came out of this whole situation was the company I ended up working with after not only were they two of the nicest guys I've ever have the pleasure of working with. Charged me less than half the price quoted by s&g they text me informing updates as to their progress with getting to me and did an amazing job. A shining example true professionalism.

Five Stars for A-1 Quality Installs! If I could give more I would!…read more John and his team are true professionals! My mom had a pool installed by another company that unfortunately did a terrible job. The situation was a mess. Thankfully, John came to the rescue. He and his team evaluated the damage, clearly explained everything my mom would need to replace, and got to work right away. John was prompt, professional, and very reasonably priced. In just two short visits, they completely turned things around. The pool now looks amazing! Huge thanks to A-1 Quality Installs for saving the day. I'll definitely be referring you to all our family and friends! (Check out the photos -- Top/Left shows the original mess, and Bottom/Right shows A-1's magic touch!)

So my nightmare continues with Jon... not only did he take alot of money from me and never ever…read morecompleted the job ... always excuses ... never worked a full day in over 2 years to try to complete my installation of a vinyl liner in my pool. Had to pay a REAL contractor more money to install it... Jon measured wrong when he ordered it... of course he did ... made due looks like crap with all the ripples in the liner ... he left me an above ground sand filter with a pump that burnt out within one two week time ... told me he bought one got over 2000... NO... stole the money said the pool store and paid probably a couple of hundred of my money that he lied. PLEASE ... don't get taken advantage of like I did ... he is a fraud ... a thief ... and his company he has supposedly is non existent just works under the old name .... Have a lawyer involved to get all my money back .... he is despicable... dishonest and thief. He must have family members out his reviews ,.... He is a scam artist

We also were happy customers of Paul Toronto at TLC Pools. We have been using Octopus Pools since…read moreBen and his partner, Dana, took over TLC Pools. Ben has been in the business for many years, including working for TLC. We were saddened to learn that Paul was retiring, but happy to learn that Ben would be continuing the service we were accustomed to receiving. He is quick to respond, arrives on time, is polite, creative, quiet, leaves my property cleaner than he found it, and extremely knowledgable. We have recommended him to many. His partner Dana manages the office. Dana runs a smooth and efficient office and provides the highest level of customer service. It is always a pleasure speaking with her, as well as productive. We are pleased to highly recommend Octopus Pools. Tibbetts Family, Abington

I have been a longtime delighted customer of Paul Toronto's wonderful TLC Pool Service. Paul was…read moretotally dedicated to his customers' complete satisfaction with great people, superior knowledge, fair prices and responsive communication. I recently learned that Paul has passed the torch to Ben Twitchell and Dana Faulkner of Octopus Pool Service. Ben had already been providing superior service at TLC so I was thrilled to learn that Octopus Pool would be carrying on without a hiccup! They even maintained all the scheduled work at the same pricing and competency. The Octopus Pool team is dedicated to providing the same exemplary support and virtually real-time communication and modern online customer interface tools. I am going to miss Paul and his constancy but I am thrilled to be working with Ben and Dana and I wish them all the success that they deserve! If you are looking for a pool service company I heartily recommend Ben and Dana and Octopus Pool Service! You will not regret it.

Service was thorough I'm handicapped. My driveway and…read morewalkway was perfectly dry when they finished salting and I thankfully did not have to worry about falling

They were really efficient in my snow removal of my driveway and porch. The price was very…read morereasonable. I was extremely happy with their work.

We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

They came unable to solve our problem They did not take…read moreany equipment to check our problem Used my husband compressor and tools They gave us an estimate but we hired someone else and they fixed it about an hour Thanks to them anyway

if i could give 0 stars i would he put in my liner for best pool liners (crooks) and mr vazquez was…read morea willing con man for them pool leaking since oswaldo installed the liner now i must sue him in small claims court and best pool li ers by the way liner wrong size and he did not even know he put it in anyway!

They were knowledgeable and we were very satisfied with how quickly and thoroughly they opened our…read morepool . Thanks Vazquez Best Pool Liners !

Holmes is the best in the business. Matt and his team take tremendous pride in their work. They've…read morebeing doing pools for a long time and it shows. They are extremely knowledgeable on all things pools and pools installation. Had an in-ground vinyl liner pool installed by them which came out beautiful. They are so honest, dependable and trustworthy!

Very professional very friendly I had no problems and loved the job that they did! The owner…read morehimself comes out to do the job if I could give them more stars I would

We didn't think we could have a pool. Our backyard is rocky and multi-leveled…read more Peter came out and assured us Gibraltar could do it. And it happened! The customer service we received from Gibraltar was beyond 5 Star. Every step of the way - from the first day Peter came to our house (we were so skeptical) to every Gibraltar staff person helping to make our dream happen - was met with support and caring. If you want a pool - call Peter. We are happy. ..thrilled, Gibraltar customers!!

The people they are sending out here to connect these pools dont know their asses from their…read moreelbows. I am sick to death of calling this place to have my filter fixed. Do not buy a pool from them don't they don't know what they're doing. The guy they sent today lost his key to his truck. What does that tell you????

gerardo is absolutely amazing. they follow through on every request , is smart , knowledgeable and…read moreextremely accommodating. Stay away from the big chain pool companies...,, . Go with Americas swimming pool and more specifically Gerardo and his team !!! OUTSTANDING. FAIR HONEST RELIABLE and has the experience to handle all kinds of pools !!!! 5 stars and

I spent two days with Gerardo and his team and visited numerous customers with him and his…read moreemployees as a coach and mentor for ASP. His training has paid off, and his customers are well taken care of. Gerardo has the right work ethic, integrity, and a great team that will do really good work for anyone who uses his services. Great company to do business with! JCK