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    Octopus Pool Service

    5.0 (2 reviews)
    Open 8:30 am - 4:30 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Octopus Pool Service

    Pool chemical testing and balancing

    Pool cleaning

    Pool inspection

    4 More Services

    Pool maintenance

    Pool repair

    Pool skimming

    Pool winterization

    Octopus Pool Service Photos

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    Recommended Reviews - Octopus Pool Service

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    1 month ago

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    Dana F.

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    2 years ago

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    Dana F.

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    Leslie's Pool Supplies - Free Pool Water Test Station

    Leslie's Pool Supplies

    (9 reviews)

    Manager was extremely knowledgeable & helpful in explaining the necessary procedure for taking care…read moreof a recently acquired pool. The prices were a little higher than a place like Walmart, however the quality of the products are worth the price point. Good service, point A to B transaction & overall pleasant experience.

    I think his name is Josh, but he's the most minimum wage worker you can get for your store. He does…read morethe absolute bare minimum, gives no guidance on how to fix your pool/spa when there's chemical imbalances and issues, and has absolutely zero personality or customer service skills. I live 2 minutes from the store, and will have to go to the Weymouth or Brockton location instead because of how inept of an employee he is. And this isn't just from one interaction, I've had at least 5 with him now where I go to get my water tested, and he just offers absolutely no guidance whatsoever. Wish him a good day? He'll stay absolutely quiet. Ask him how the day is? Stays absolutely quiet. No chance of any decent human interaction whatsoever when he's working, you might as well let the customer work the testing station and do self-checkout. I'll take the 15 extra minutes to get to the Weymouth or Brockton location, at least I know they have actual human beings working behind the counter (Granted the weymouth one is having staffing issues), but I've yet to have a bad experience with those locations yet. Just wish I didn't have to avoid the one two minutes down the road because of this one employee who is just absolutely atrocious to work with. I don't often want people reprimanded or fired, but please send this employee back to training because you are going to lose customers.

    S & G Hardscaping And Plowing

    S & G Hardscaping And Plowing

    (4 reviews)

    West Roxbury

    After being blown off all day long starting at 7: 43 in the morning to 6:35 when I was told for the…read morelast time he was 20 minutes out he quoted me a price over the phone sight unseen and I said to him as he knew it was an emergency situation I really didn't have a choice it was fine if you could please just get here I was told "If you don't like it it's fine I can just go home" I then replied"nope it's fine I don't have a choice at this point please just come" I asked him again how long till he got here you said according to his GPS it would be 45 minutes. I got off the phone thought about it and decided to send him a detailed text message telling him I would not be using his service and why what's my main reason being how rude he was and his unprofessionalism, stated "you can just go home" and wishing him luck on All future endeavors. Thinking that was the end of it it wasn't until over an hour later when I picked up my phone and had received multiple text messages stating how "it was a great price" "I should be thankful" he's got trucks breaking down constantly"" there's a lot of snow" "long day and too much work""we have work for like 5 months crazy" "I'm very professional" The only thing I can say good that came out of this whole situation was the company I ended up working with after not only were they two of the nicest guys I've ever have the pleasure of working with. Charged me less than half the price quoted by s&g they text me informing updates as to their progress with getting to me and did an amazing job. A shining example true professionalism.

    I hired this company to build my inground pool and pave my backyard, and it turned out to be my…read moreworst experience with any contractor ever. They began my project in May of this year and promised to complete the work by June 20th. However, they didn't finish the pool until the end of August. I also paid for a customized cover for the pool, but the owner kept giving me different excuses and repeatedly told me, "next week," just like he did about the pool. I also paid for in-ground outlets, which he insisted would be done at the end of the job, but he later claimed that the electrician couldn't do it because the inspection had already been completed. I would never recommend this company to anyone. The owner will say one thing today and deny it later. Please be cautious if you consider hiring them.

    USA Swimming Pool

    USA Swimming Pool

    (16 reviews)

    Alex has been great over the last few years in providing service for our pool equipment (including…read moreinstallation of a new heater), and for doing opening and closings. I have had truly terrible experiences with two other pool companies in the area, and USA Pools has been a pleasure to deal with!

    Last year we noticed the coping and tiles were falling off. We couldn't find anyone. This summer…read moreafter opening the pool, we called USA pool and they responded right away. Alex was very responsive and clear about the schedule, especially during this time with quarantine and pool season. He was able to fit us in the schedule somehow. Manny (contractor) came to inspect and next week 2 workers came and work all day with removing debris, cutting stones, measuring and keeping the work area clean as promised. Unfortunately the stone to cut was near the skimmer and they took their time to be careful to not damage it. I was very grateful . Next day, we realized we didn't have enough of the tiles to replace. They sat and took off the cement off the old tiles so we can reused them. I am amazed. They made it worked. The last day was mostly cement and grout. The workers were very respectful and worked really hard. And the work was amazing. Next day Manny and Alex came over to clean the pool as promised so we can use it after the cement dries. My only suggestion to Alex to explain to customers that the workers are contracted employees and if they do not show on time or at all, to call Alex right away. And to at least call ahead before showing up. Our experience was great and looking forward to working with them again.

    Octopus Pool Service - poolservice - Updated May 2026

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