Mike showed up as promised and did the job as I requested. Quick and accurate service. Couldn't…read moreask for more.

Never showed up after scheduling two times. No idea why. Was hoping to get maintenance but we…read morescheduled and they never showed up

We also were happy customers of Paul Toronto at TLC Pools. We have been using Octopus Pools since…read moreBen and his partner, Dana, took over TLC Pools. Ben has been in the business for many years, including working for TLC. We were saddened to learn that Paul was retiring, but happy to learn that Ben would be continuing the service we were accustomed to receiving. He is quick to respond, arrives on time, is polite, creative, quiet, leaves my property cleaner than he found it, and extremely knowledgable. We have recommended him to many. His partner Dana manages the office. Dana runs a smooth and efficient office and provides the highest level of customer service. It is always a pleasure speaking with her, as well as productive. We are pleased to highly recommend Octopus Pools. Tibbetts Family, Abington

I have been a longtime delighted customer of Paul Toronto's wonderful TLC Pool Service. Paul was…read moretotally dedicated to his customers' complete satisfaction with great people, superior knowledge, fair prices and responsive communication. I recently learned that Paul has passed the torch to Ben Twitchell and Dana Faulkner of Octopus Pool Service. Ben had already been providing superior service at TLC so I was thrilled to learn that Octopus Pool would be carrying on without a hiccup! They even maintained all the scheduled work at the same pricing and competency. The Octopus Pool team is dedicated to providing the same exemplary support and virtually real-time communication and modern online customer interface tools. I am going to miss Paul and his constancy but I am thrilled to be working with Ben and Dana and I wish them all the success that they deserve! If you are looking for a pool service company I heartily recommend Ben and Dana and Octopus Pool Service! You will not regret it.

Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

I could not be any happier with Corey. Excellent priced outstanding communication and service I…read morewill have Corey open and close my pool. Highly recommended

We just finished getting our pool re-tiled by Jon and Jen. What a joy they are to work with. They…read morecommunicated well to get everything scheduled and showed up when they said they would. The job site was spotless at the end of each day. The work is gorgeous and I would hire them again in a minute.

From the owner: Our business specializes in Gunite/Concrete Pool Repairs & Restorations. Specialities include…read moreEpoxy Painting, Tile Repair/Replace, Deck Repairs.

if i could give 0 stars i would he put in my liner for best pool liners (crooks) and mr vazquez was…read morea willing con man for them pool leaking since oswaldo installed the liner now i must sue him in small claims court and best pool li ers by the way liner wrong size and he did not even know he put it in anyway!

They were knowledgeable and we were very satisfied with how quickly and thoroughly they opened our…read morepool . Thanks Vazquez Best Pool Liners !

Manager was extremely knowledgeable & helpful in explaining the necessary procedure for taking care…read moreof a recently acquired pool. The prices were a little higher than a place like Walmart, however the quality of the products are worth the price point. Good service, point A to B transaction & overall pleasant experience.

I think his name is Josh, but he's the most minimum wage worker you can get for your store. He does…read morethe absolute bare minimum, gives no guidance on how to fix your pool/spa when there's chemical imbalances and issues, and has absolutely zero personality or customer service skills. I live 2 minutes from the store, and will have to go to the Weymouth or Brockton location instead because of how inept of an employee he is. And this isn't just from one interaction, I've had at least 5 with him now where I go to get my water tested, and he just offers absolutely no guidance whatsoever. Wish him a good day? He'll stay absolutely quiet. Ask him how the day is? Stays absolutely quiet. No chance of any decent human interaction whatsoever when he's working, you might as well let the customer work the testing station and do self-checkout. I'll take the 15 extra minutes to get to the Weymouth or Brockton location, at least I know they have actual human beings working behind the counter (Granted the weymouth one is having staffing issues), but I've yet to have a bad experience with those locations yet. Just wish I didn't have to avoid the one two minutes down the road because of this one employee who is just absolutely atrocious to work with. I don't often want people reprimanded or fired, but please send this employee back to training because you are going to lose customers.

BEWARE: No Returns Accepted Here!…read more Absolute rip off of a pool store. Bought 2 Polaris freedom robots from this place($1,800 each). First one was on 8/11/2024. That unit broke on 7/15/2025. Never made it through one whole season. On the MFG website it has Leslie pools as an authorized repair shop. I go there and was told it's 1 month to fix and they didn't have a Polaris freedom in stock. This is why I bought a 2nd from central pools. I buy the 2nd one on 7/21/2025. Used it 3 times. On the 3rd time the unit stopped moving. Same exact error as the first one. Unit broken on 8/2/2025 (11 days). Go to return this piece of junk unit and was told to go pound sand. Argued with the owner for over an hour. I bought the only one they sold last year and the only one they sold this year. But the owner tells me he sells these all the time. He gets his Polaris from Hopkinton MA but doesn't restock a hot selling $1,800 item for 11 days?. The stories this guy comes up with are unreal. He should have been a Science fiction, author. FYI to anyone who cares, this place knows nothing about polaris vacuums. Everything they told me contradicts what Leslie Pools said. Owner wasn't even sure if the battery can be replaced and they can. It was equivalent to arguing with a child. Guy would just bring up other customers examples to justify why your situation or complaint isn't valid all while refusing to take back and return the crappy product to his distributor. He'll respond here saying how it's not his fault why the product broke or how it's not his fault I bought it and blah blah blah. Bottom line is he can 100% send this back to his distributor and is refusing. Unfortunately he's sold a junk product to a business owner who deals with MFG and distributors on a daily basis. He's just a crook

Have a great experience every time I come over Mike is a great help along with the rest of the…read moreworkers

I'm a new member of the gym itself, so this is going off my first impression. I've also read…read morethrough some of the reviews (both good and bad). Many of the reviews are old and dated. (I've been a member of the Summer Club pool with my family for a couple of years). Pro - As many have pointed out, this is a CLUB and not a gym. The place is nice on the inside. Considering it's a club, the price seems fairly appropriate when compared to something like a BSC. The price falls very appropriately. If I wanted a Gold's or plant fitness, I'd pay 10 to 60 month, and I'd expect what I pay for. The interior style is a classic leather couch and finished wood vibe. Very comfortable. It's not sleek black and steel type place. The equipment is definitely new, and it is kept. I haven't seen any out-of-order signs. Pro - It offers an extensive array of things to do. From the gyms, spa, sauna, indoor track, classes like yoga, spin, pilates, HIIT, tennis racket, golf swing area, and more. There are tennis courts (see cons) and indoor rock climbing, a hair salon, martial arts dojo, massage therapy and associated treatments centers for rehab and more. I will note that a few things like martial art lessons or tennis lessons are separate costs. Most things that I've mentioned are included in your membership tho. Pro - The place is clean. I've been to other clubs where the locker rooms are dirty, unkempt, smell bad, broken, and neglected. This is not the case. I think this is important to note because it demonstrates the club keeps a standard. This seems true for the rest of the building and the gym areas as well. I appreciate this fact. Pro - Plenty of up-to-date equipment. I've gone early in the morning and at a few different times. I've never struggled. I once waited for a person to finish using something. It wasn't a big deal. I've experienced far worse at a YMCA or Gold's. Pro - Children and Youth activities. This is robust. I haven't fully explored it, but I've poked my head into that area, and it seems great. Unfortunately, I can't speak more directly about the offerings. Pro - The staff has been very helpful and friendly thus far. There are a few that seem busier than others. When I've had a question, I've just asked the person that wasn't as busy, and they were very nice and took the time to answer me. Staff are available, around and friendly. Pro - (Separate Costs) Outdoor Summer Club and Summer Camp. I want to mention them because the club is that BIG. There's a full waterpark with slides, enormous climbing structures, and tennis courts in the back, and you can watch kids and families play while on the treadmills. It's a cool way to zone out while burning calories. We do the Summer Club with some other families. Honestly, it's a hidden gem, and I feel it is cost appropriate. I can't speak to the Summer Camp experience. Cons - I would give this 5 stars except our experience with the Tennis courts. Even as members, we struggle to get a court. It's frustrating, as others have mentioned. On the weekend, my younger son wants to play. He's been driven off by some sort of program that is dominating the courts. The program is simply claiming all the courts and not leaving any available to the public. My wife asked last weekend why this was, and she said the person running the program became very defensive and told her to take it up with the director of programming. I will take his recommendation and speak to the director to understand and clarity. Unfortunately, I feel some of the other reviews are valid with their frustration in this area. As a well-invested member, I think we should have consistent access. As of now, I wouldn't even classify the courts as providing reasonably limited access. At best, it seems extremely limited access. It's an advertised feature to members, which understandably creates a degree of frustration. Cons - The rock climbing center is still down due to Covid. At this point, I believe we have been out of the woods from Covid, so I don't understand why it's not reopening. It's an also advertised feature, even if they just did limited hours on weekends or something. Cons - I feel like some of the facilities and areas are fully operational after Covid. I remember visiting this place pre-Covid, and the little Cafe was open and offering smoothies and things. It doesn't seem to be happening right now. I could also be missing the times when it is open. Idk. Hope this helps!

My husband and I were active, loyal members of Dedham Health for six years and during most of that…read moretime were very satisfied with the quality of classes and equipment. However, in November 2024 we had a bizarre experience. My husband was having a civilized conversation with a fellow member the day after the presidential election when suddenly the director of the fitness center broke in uninvited and launched into an unprovoked verbal attack based on false assumptions about his political views. After staying away for a year and a half, we recently considered rejoining because of a health need for specific classes that are not available elsewhwere. However, the management refused to speak to their employee about his bullying behavior or to mediate in any way. I would not recommend this club to anyone who expects to feel safe and respected.

gerardo is absolutely amazing. they follow through on every request , is smart , knowledgeable and…read moreextremely accommodating. Stay away from the big chain pool companies...,, . Go with Americas swimming pool and more specifically Gerardo and his team !!! OUTSTANDING. FAIR HONEST RELIABLE and has the experience to handle all kinds of pools !!!! 5 stars and

ASP has been a life saver, they are responsive and helpful. They have worked through several…read moreissues that I had from the last pool company. They always do what they say and are very thorough. Gerardo and his team are fabulous and courteous. Highly recommend them!