US Storage on Aviation in Manhattan Beach/Hawthorne is hands down the best storage facility I've done business with. Both Mallery and Nelson are Property Manager-Extraordinaires! They are at the same time extremely friendly and helpful all the while maintaining the utmost professionalism. They are truly customer service professionals. On top of all if this, they maintain the facility with the utmost care. The entire property is very clean, modern, accessible and in a great neighborhood. If you're looking for a storage facility, your search is over. Call Mallerey and Nelson. You won't regret it. read more

Today I conqoured my search for a storage unit. I have been looking and looking for the right storage center and today I found a Gem! US STORAGE CENTERS @14680 Aviation Blvd Hawthorne, Ca, The gentleman behind the counter ( Benson Williams II ) took care of us as if we were family at a BBQ. He went above and beyond the call of duty and I WILL RECOMMEND this place because of the Superior Customer Service and the hometown feel of it all. In all " Today was a good day " 2 Thumbs Up read more

Last month I was looking for a storage unit to store some extra furniture and boxes. My brother told me about U.S. Storage Centers and I checked them out given the location - I live in Manhattan Beach. Ana was working that day and like other reviewers have mentioned, she was incredibly helpful - from start to finish. Not only was she helpful in getting me signed up, she also provided some tips on where to sell used furniture (Offer Up and 5 Miles apps). You could tell that she cares about her customers. If you are looking for a storage unit, definitely come to the U.S. Storage Centers in Hawthorne. read more

Even thought it's zoned as Hawthorne, it's actually closer to El Segundo/Manhattan Beach so very safe neighborhood. I opened up an account with them a few days ago and the entire process was extremely professional and painless...took a total of 20 minutes! Kudos to Christina & Erica for being so professional and patient. Both of them just radiated happiness and were so pleasant to work with. Thank you both for making the entire process so quick and stress-free! Here's what to expect: 1. You're taken on a quick tour of the facility where you're shown an example of a unit you're interested in. They'll show you that there's only 1 entrance/exit which has multiple keypad entries. 2. If you're interested in buying a space, you fill out a short application and show them your DL. 3. A one-time administration $20 fee is charged. 4. You will also need insurance so either show them your homeowner's/renters insurance or you must purchase an insurance plan from them (less than $20/month). 5. You'll have to buy a lock but I was given mine for free. :) 6. They'll go with you to your new space and show you how to open/close your unit and also how to insert your lock. 7. They're open daily 6am-10pm. Pros: 1. Very professional and kind staff 2. There is a live-in storage manager on the property which makes it very safe. 3. Great neighborhood - it's located behind the Springhill Marriott Suites and next to the MTA repair center so there's not a lot of traffic and very safe. 4. Very clean facility. I've checked out other storage facilities in the same area and they can't compare - some of them were so dirty and in sketchy neighborhoods. 5. Right now on their website, they're offering a 50% off deal for the first 2 months! Cons: 1. It's a small facility compared to other storage companies 2. For some reason, their bigger spaces are cheaper than the smaller spots so even if you don't need such a big space, you're almost better off getting the bigger once since it's cheaper which doesn't make any sense (I was told that bigger units are always discounted since there's more of them). read more

Fast and easy, good price for the facility. Staff very helpful. Easy entrance and bid elevator.

Just secured a unit here for one of our vans for about a week, and WOW awesome customer service, accommodating, responsive and friendly!!! Smooth easy process for securing a space! read more

Benson was great. So informative and helpful and walked me through everything quickly and efficiently. Definitely recommend US Storage and working with Benson. read more

Benson, the property manager, set me up with a storage unit. He was very helpful and answered all my questions. It was very easy to pick out a unit. If you know ahead of time what size you need and how much you want to spend, it will be very quick and easy. Elevators and carts make it to get to my unit. And they have music piped in to the buildings with the units. Sweet R&B soul music to listen to while you load in/out. read more

After researching a couple of storage places, the great reviews on Benson swayed me to give US Storage Centers a try. I was not disappointed. Benson is friendly, knowledgable, thorough and efficient. Whoever owns this particular location is lucky to have him. read more

Benson was awesome, very knowledgeable of his job, got my wife and I the storage that I needed at a great price, quick and easy...Great customer service.. read more

Benson made my experience pleasant and efficient. I was able to walk to

My experience has been easy with Benson. He got me the floor unit I wanted and the price was better than any others I found. The storage is clean and has an individual alarm. Benson is so professional and nice. I feel so good having my belongings stored here at US Storage So happy to have found them ! read more

Excellent service!! Mr. Benson was hardworking and very motivated to find a storage solution that was within my budget!! Thanks Benson, that was very much appriciated!! read more

Worst experience ever. I have multiple storage units with different companies, I am satisfied with all of them except this one. I went from paying 112 to 208 in less than 10 months. Besides the fact that I could never use the only restroom because it was always out of service or so management said. No dumpster to throw trash. Carts were all broken and elevator will always brake down. Awful experience. I took the issue with management but nothing was done. Regarding my insane increase in rent all they said in a letter was that it was due to "inflation" you got to be kidding me! Worst company ever. Would never recommend to anyone. read more

Benson was approachable and resourceful with help on deciding the correct storage unit size. The facility is very user friendly, clean and easy to navigate. read more

Excellent staff, so professional and able to accommodate on short notice. Christina drove me to my unit and helped me figure out how best to store my items. I'll definitely recommend them to others! Also, Benson on the phone was very informative. Made this process easy! read more

Benson is a truly professional and reliable Property Manager. Very efficient and honest. I am very happy with the customer service provided by Mr. Williams II, and I will certainly recommend this storage to anyone looking for a clean, safe, and well located storage. Benson makes this storage shine!!! read more

We decided to upgrade our unit and Benson made the process quick and easy! I really appreciate that they take the health and safety of their customers seriously by wearing masks and encouraging social distancing. I am very happy with my unit as it was clean and ready the moment I signed the paperwork :) read more

I had gone to two other storage places and this one had the best monthly rates. The nice young lady was very professional and friendly. I was signed up with insurance in fifteen minutes. She explained everything to me with a big smile. I recommend US Storage. read more

Benson was awesome. So helpful. It was easy and quick to set things up. The property was fabulous

Ana was an excellent help in finding me the right unit for the right price. She was friendly and knowledgeable. I recommend this highly!

Once again, Benson and team helped me out of a jam! Without going into detail, I needed storage space ASAP and Benson helped me find exactly what I needed. He understood my urgency, took care of business, and bailed me out! I highly recommend this storage facility, and more importantly Benson and the people who run it! Clean, safe, and professional! read more

Very accommodating at finding unit that fits needs and pricing as well. Very friendly customer service and easy access to storage units.

WARNING! If you have valuable or sentimental items, do not store them at the US Storage Hawthorne facility. Our storage unit was broken into and ransacked!!! We were heartbroken to find that all of our treasured Christmas items and holiday decorations were stolen, along with childhood memories on home videos and other sentimental items that can never be replaced. Valuable sporting goods and camping equipment were stolen also. We trusted US Storage to be safe and secure, with a so called alarmed unit, which means nothing, by the way. We were also shocked that the management didn't seem to sympathize with our loss and the system in place to track entry was not working, so there was no way to pinpoint when our burglary happened. US Storage failed us and we feel the need to warn others about what happened here. read more

Extremely helpful property manager! Clean, secure facility. Easy rental process. My aunt and mother rented my space for me for some items they were giving me and the manager made everything simple for them. I'm taking over the space now and the property manager is keeping the process streamlined. Highly recommended! read more

Benson was great! Explained everything and was eager to make sure I had the correct storage unit.

I can't thank Benson enough! Moving in Los Angeles can be very stressful, but Benson helped make sure it went smoothly. My apartment wasn't going to be ready for another week, so I needed to put my stuff in storage until then. After looking at several others that were extremely over priced and not to mention inaccessible unless during business hours; Benson got a storage unit set up immediately after we arrived at the office. Thank you Benson! Highly recommend. read more

I found these guys on Yelp, Benson, the Manager and Jolene, the Asst Manager got me set up. I was calling from NYC in prep for my move to LA. It couldn't have been easier or more professional. read more

Today I contracted with the US Storage Center to rent a unit. I dealt with the manager, Benson Williams. He was great to work with, so efficient . He told us everything we needed to know in simple, clear terms. Made the whole process very fast and easy. They have a move-in truck that is available for use which saved us both time and money. This place is very reasonable, very clean and great customer service. All covid precautions were taken. read more

Easy access to the storage unit. Benson was great. Thank you!

An excellent place to store your stuff. Benson is a top-notch property manager with quality customer service skills. I would recommend dealing with him directly, as I did get the run around when working with another employee in the past. I appreciate the quality and cleanliness of US Storage Centers and their affordable pricing. You can almost always find a deal on a storage unit and I was able to downsize my unit with minimal hassle to save some money. Thanks again for your outstanding service! read more

Clean facility. Staff was friendly and attentive. Took time to show/discuss options. Convenient location.

Your stuff is safe, the staff awesome, the service is as good as it gets! You never have to worry about anything!

Benson was incredibly nice and helpful. Upfront with the fees and gave a better discount than the Hawthorne location.

Great experience with Benson! Setup 2 storage units this weekend and he was super helpful, friendly, and accommodating. I wanted to have both units close together, climate controlled and also gave me a great deal. Also, I've heard awesome things about long term stay for units here. Love the customer service all around! read more

The property manager Benson was extremely helpful and went over all the best options for me! He went over everything in great detail and helped me with any question I had. Would definitely recccomend to others! read more

It's such a breezy process! I was helped by Benson, the property manager. From the time I walked in, he was very helpful and took the time to listen to my needs. He was thorough and is very knowledgeable. So glad I came to this place! read more

Jolene and benson were extremely helpful and full of helpful information. This facility is quiet, clean and safe. I would highly recommend this place to store your personal items. read more

Wonderful customer service and fantastic secure/clean facilities. The management team was incredible and assisted us in ways that far exceeded our expectations of any storage company, let alone one in LA that handles so many customers every day. My fiance and I had to move to the east coast quite rapidly and the US Storage team worked with us remotely to help us resolve any remaining account issues. They were incredibly supportive and provided customer service that was above and beyond what we had expected from a storage company. Highly recommended. read more

If you care about the possessions you're storing then this is the place. Climate controlled, very secure, and very clean. Benson is amazing and made the whole process seamless. I highly recommend storing your items here. 5 STARS!!!!!! read more