Went there on a Friday right around 5:00 and the wait wasn't bad at all. And the guy at the counter was very friendly. Definitely one of the more pleasant experiences that I've had at the Post Office. read more

I downloaded yelp just to write this review. Absolutely the worst post office in town. NEVER have I been so frustrated and surprised at how rude and unprofessional an establishments staff can be. Employees rudely yell at customers from across the room, offer ZERO help in assisting with packing and taping a shipment (I have a broken finger, and the Asian man just stared at me and told me to go to another counter when i asked him to help) just unbelievably ridiculous. I will NEVER go here again and I BEG you to PLEASE not give this place your business. They do not deserve it. read more

I have lived in this area for 22 years and this post office is the worst. My postmaster never can deliver my packages to me. I have even had them delivered on the wrong street. If you schedule a redelivery, then it is never done on the day requested. You have to call and complain to get it done. It has become a full time job just making sure that I get my mail. I have even had my mail dropped on the street in front of my box. Where do they get these mail carriers? Ridiculous. I try not to go to the post office because it is dirty, clerks are rude and they never restock shipping supplies. This is the worst post office ever. We need a change at this location. read more

Terrible place to mail your packages and extremely rude employees that never want to help you. I used their flat rate shipping boxes to mail stuff with them and got 3 packages returned with zero explanation. I had been using their flat rate shipping boxes for months and never had a problem, now it's a problem? Even when I use their shipping labels with their shipping boxes?!? Long lines and always 1 window open when there should be multiple employees working the windows. read more

The Spring 77379 Post Office is awful. I consistently have packages arriving DAYS late. The hell of it is, USPS tracking shows that it is on the truck for delivery usually around 1130am. By 830pm I give up, and the next morning it simply says "delivery status not updated". No shit... I recently paid for 2-day service and it sat at the post office in Spring for 3 out of the 5 days it took to arrive. On top of all of this, our mail usually doesn't arrive until 7 or 8 pm. I fail to see the difficulty here, and I fail to see how this is acceptable customer service. We are, after all paying for this "service". read more

Absolutely unbelievable. I thought it was getting better but no. They took 20 minutes and still could not find the letter.

Worst Post Office in the city. NO matter what time you come - there is only ONE clerk waiting on a long line of people. Obviously these workers do not care about customer service. The self machines do not allow shipment of media mail - so I'm forced to stand in a LONG SLOW line. That's Obama's government for you !!! read more

I don't know how this woman Naomi has a job after so many years. I've witnessed her being rude to other people almost EVERY time I've been in and today I was on the receiving end of her rudeness. I had an appointment at 1:45, 2, and 2:15. I got to the post office right at 2:15pm waited in line for her to call someone ahead of me and then waited for her to be done. She wouldn't see me and process at least one of the passport applications. I finally took the picture of the time when I was leaving, after the whole fiasco, it was 2:22... I lost my temper and told her how rude she was. read more

Does anyone know if the number on yelp and online is correct?? I've called at least 6 times it rings about 12 times then hangs up on me. Trying to set an appointment for my passport and don't know what to do!! Any details would hel read more

Long lines, rude employees, and the smallest selection of stamps I've ever seen. I waited in line for around 20 minutes to get my wedding invitations weighed only to be told (extremely rudely) that they don't carry any special stamps, even though they are advertised above the desk. The guy also said "well we're open on Saturdays and most post offices aren't" as if the privilege of waiting in line for no reason on a Saturday should have been enough. No wonder USPS is going under. read more

SPRING POST OFFICE OFF 2920... As I sit on hold (almost 47 min now), I wonder why this post office is still open. I mailed off ten packages on the 13th. The carrier remembers picking them up, but she doesn't remember if she scanned them in or not. ALL ten packages show "awaiting pickup". I cannot get any help by the local post office. I tried calling the 800 number and sending an email issuing a complaint... I feel like I am just going in circles. Of course, I'm told the Post Master (Ms Anderson) is out of town and the clerk doesn't have the number for the District Mgr (Mr Kemp). TOTALLY UNACCEPTABLE... this is a good paying job with incompetent people getting the salary. read more

Bad service, staff who move at the speed of snails, entitled, government employees who really don't give a sh*t. It's a waste of tax dollars. I wish I could work here and get paid to run my mouth and provide horrendous service. The only hope we have is to drive the USPS out of business, move entirely electronically and have these staffers get real jobs in the private sector. What a rude awakening for them. Sadly, many will end up on welfare, as their skill set is so poor. read more

I've had to visit this post office twice in the last week. The first was to pick up a package. I had to wait over 40 minutes to be helped. Finally after 30 minutes other clerks started asking if they could help track down packages. Their help sped the process up dramatically. Today I needed to mail a larger item. The post office was a mess and it was impossible to find any usable boxes that my item could fit into. The only reason I come to this post office is because I'm zoned to it. I actually live closer to the post office off of Gosling. I think I will go there from now on. It's less crowded and the clerks are more helpful. read more

One person working 13 parties in line. Absurd!! It's not even the holidays. I've already been waiting 20 plus minutes.

I've lived all over the states and Europe and this is the worst postal service I have ever "sort of" received. Nasty people, no assistance and just down right rude. read more

Rude. Rude. Rude. The staff here are so rude. Never smile. Not very helpful. Also, when the line is almost out the door they only have one window open and they are slow, slow, slow! I swear they are slow on purpose just to annoy customers. They've lost a package intended for me from an out of state friend and most definitely will not go out of their way to find out what happened to it. I hate that this is my new home post office. Makes going here even more frustrating than it should be. Attitudes need changed or staff needs changed! read more

I don't know why this Post Office (77379) has so low rating. It seems to me as if the people are rating some other office. I have been living in this area for the last four years and have been using this office to send local, national and international mail, letters and packages. I have never had any problem, difficulty, or bad experience. I can mention specifically Mr. Hoang as very pleasant and helpful associate. But my last visit to this Post Office vas exceptionally positive. The associate was a young lady, Ms. Jackie, whom I handed an improperly sealed package to be sent by certified mail. She explained to me that I have to reseal it with paper tape. It made me so unhappy with my fate that she offered to reseal the package by herself. God, I wish all government offices were so helpful, or at least half so! read more

This branch serves my home and they bend EVERY piece of mail in half! Magazines and cards are destroyed. I spoke with my mail carrier and she said it's easier to fold them in half to group them. There's plenty of room in my mailbox for them to lay them flat. It's so frustrating. read more

Dont ever expect to receive a package by this facility and its employees. They simply do not care about their performance or the responsibilities of their jobs. I cant tell you how many times I have tracked a package that was supposedly delivered, and its nowhere to be found. This place has found the most incompetent, dumb, and lazy people on this Earth as employees. Pay the money for a commercial carrier as any experience with these people is absolutely miserable. Any decent business would have fired everyone of these employees on day 1, but it leave to our incompetent Government to employee such illiterate fools who cant even deliver a package right, or close to the expected delivery date. read more

There are several post offices in my area. But, when you want to call them, for instance to make an appointment, they are constantly busy. It tells me when they get tired of answering the phone they simply take it off the hook. read more

I have never been treated so rudely in my life! I went with my mother to renew her passport today. She had all forms required as listed on the department of state website but the lady insisted that those forms couldn't be used. When my mother showed her (Naomi) the print out of what is required, she said she was not going to read that because she has been doing this for 15 years. She then pulled another employee over to talk to us and he said my mom could use me as a witness of identity and gave us the form to complete. She then said "well your going to have to make an appointment and come back some other day because I am not processing that for you". I shouldn't use the word said because she actually yelled all of this at us. The whole post office was shocked at the way she handled it and the other customers were actually more helpful and told us where we could go to get the issue resolved. read more

This is SERIOUSLY the WORST post office that I have EVER been to!!! The Post Master at this location SERIOUSLY needs to lose his job. The line is ALWAYS out to the door. Only ONE teller has been at the counter for several weeks now. This location is always dirty with trash on the floors, most of the form bins are always empty. Dozens of flys are buzzing around while waiting in line. Half the time they do NOT take cash as payment. This location delivers my mail and several times per week I have to track down my own mail because nobody will do their job correctly. This location is really this bad, I am NOT exaggerating. Just waited in line on a Saturday morning for 43 MINUTES because only ONE teller was at the counter. I would avoid this post office like THE PLAGUE if at all possible ! ! ! ! ! ! ! ! read more

If I had another option when ordering from certain companies I would. I have had a shipment scanned as delivered but someone how lost. Today my sons put the key in the wrong box to pick up a package and I called the office. The employee was rude and extremely unhelpful. I dislike having to deal with this location very much. read more

I've lived here 20 years never had I've had this many issues with getting my mail an my packages.in calling a supervisor I got ms.brown very ugly shitty person who rodent really care to resolve your matters.jus rodent want to deal with it. Wasn't the first conversation we have had over the last two years . She I receive a pink slip to pick up at post office I throw it away. I will not go in that post office Ben there did that.shes jus as nasty in person. My male carrier I've had the last two years same thing rodent speak good English an our mail an neighbors are always mixed up half never seen again. Today I am tracking orders from online which says delivered . There not . So hence today after two calls an a blowup with the Carrie as I met him to find my stuff .i decided I would add my review with the rest I see.... this place needs new staffed inside out. By no means do i wanna see people out a a job. He'll place them somewhere else is all. Cause this post office they all apparently can't handle an run as should be. read more

I mail out packages from 2 post offices. This post office location repeatedly has taken 10 days to scan and post any tracking information on my first class prepaid packages. I used this location because it is close to work but I will never use it again. I mailed a package from this location on 2-6-15 it delivered 2-24-15. That is absurd! And the package was not scanned in the system and posted online until 2 days before delivery??? I mailed a package from the other post office I use on 2-22-15 and it delivered 2-26-15. I will NEVER mail anything from this location again. I called and reported this and they said it was unacceptable how long it was taking them to scan in and deliver. I pay extra to have my packages delivered by a certain date and they are taking an average of over 10 days more than they should. How is this possible and why has this location not been looked over by higher mgnt ! READ THE REVIEWS!!! read more

having used this post office for many years since its opening, and having a po box there as well, I can tell you the service for the most part is not fast,not courteous,and not efficient...when they first opened, there were 3 clerks at all times on the front desk, they knew you by face or name and they were much more personal..as the years have gone by,only one of those people is still there and she is at the passport window..she never smiles,she never recognizes you, and she has,like the newer people, become quite rude..i was told a few months back by some employee i had never seen before,at the pick up window,that as long as she was there at that window i would do as she said..i was kind of shocked at her "me general,you private" attitude,because for all of the other issues there, i had never encountered that!! in any case, its the post office for my zip code, so I have to do business with them...!just be prepared !! read more