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    United States Post Office

    1.6 (107 reviews)
    Open 9:00 am - 4:30 pm

    United States Post Office Photos

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    Morgan M.

    This USPS employee stole packages from our front porch. I recently found that we're not the only ones she's stolen from. She admitted to the theft and claimed she turned the packages over to Amazon the following day. She did not. After an hour long investigation, USPS closed the investigation and claimed they retrained the employee and assured us tracking would be updated shortly. It's been 11 days and there's no tracking info uploaded. Also, the packages were meant for UPS, not Amazon. We recently found someone else she stole from over a year ago. She was a substitute for our full time mail carrier and she's free to continue her thieving spree. Please contact me if you've also had packages stolen by this carrier.

    DELIVERY NEVER MADE. LAZY PEOPLE NOT DELIVERING CRUCIAL MEDICATIONS
    Deborah Rowe K.

    Oh where or where has my package gone, oh where or where could it be!!!??? It says delivered but that's not true oh where oh where could it be?? This was my medications and needed to refill my prescription in the daily containers TODAY!! Such crappy service since our original mailman retired!! Against the law to mark things delivered when your sorry self just wanted to go home. I will make sure my physician and all medical staff know that the reason for my decline is due to your pretending to deliver important packages. So ANGRY with the USPS TOMBALL TEXAS DIDN'T WANT TO GIVE ANY STARS...

    USPS Damage to my yard.  Photo 1

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    4 years ago

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    14 days ago

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    2 months ago

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    11 months ago

    Awful customer service! I called to see if my package would be out for delivery and I was Hung Up on. Disrespectful

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    11 months ago

    Courteous, and very helpful. Our US postal workers are doing a great job at this post office! Thank you

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    1 year ago

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    2 years ago

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    5 years ago

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    4 years ago

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    1 year ago

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    2 years ago

    Claimed they delivered my package but it's no where to be found. This happens constantly. Something needs to change.

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    3 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    4 years ago

    Very friendly and kept the line moving. Had to pick up mailbox keys for my new home. She gave me all necessary info. Provided three keys.

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    4 years ago

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    7 years ago

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    11 years ago

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    6 years ago

    Matt had such a great attitude and was very helpful with everyone. Many people besides myself mentioned how helpful he was. Clean facility.

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    7 years ago

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    7 years ago

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    10 years ago

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    8 years ago

    Either they hire really dumb people here or they just don't care about doing a good job.

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    United State Post Office - Mailboxes left open by mail person

    United State Post Office

    2.1(91 reviews)
    8.9 mi

    Between sending things out and processing returns, I've become a frequent flier of the USPS…read more Unfortunately, this does not mean I'm an expert. In fact, it's usually a stressful game attempting to gather all of the items I need before my turn at the counter only to find I've forgotten a component or was overall ill informed, replayed over and over and over again. My previous USPS was incredibly accommodating in these moments, providing the proper box or labeling etc, at no charge, so I was a little nervous to adopt a new USPS when moving to Cypress. While the holiday season brings nothing short of a stressful few months for anyone working or visiting this spot, the crew here has been surprising patient. Don't get me wrong, they're not "nice", but they're patient. They will help you out, they will give you the correct information to get the job done. Will any anxious person still feel like they're being an inconvenience, no matter how prepared they arrive? Yes. However, I look at that as part of the game. Not good, not bad, and most importantly, they get the job done.

    The service is beyond abomination and it's not just one time it's all the time…read more Been standing at the service window for over 10 minutes Ring the bell and they act all annoyed that you want service And I don't understand why your people that work the counter lack the ability to work the window also It's called cross training and ambition to do more than bare minimum And why it would take you longer than 10 minutes to find a certified letter is beyond me? Your window line is 10 people long and it's taking minimum of 10 minutes to accomplish a single task that means people are going to be in line over 90 minutes

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    United State Post Office
    United State Post Office - Exterior

    Exterior

    United State Post Office

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    US Post Office

    US Post Office

    1.8(65 reviews)
    10.1 miWillowbrook

    Stopped in to drop off a package today - unfortunately the drop thing was full ! Now I wish I…read morehadn't gone out of my way to come here ... It seems to be a pretty large post office and has plenty of parking. Several handicap parking spots are near the front

    I'm so thankful to the Lord for helping me keep my temper in check and respond gracefully. I…read morerecently visited this post office to ship my son's belongings overseas, as he is stationed out of the country in the military. From the start, the clerk named Daizha was unnecessarily critical. She questioned if I was "really" trying to ship everything, remarked about how "it's a lot" and would cost "a lot" -- comments that were unhelpful and not her concern. She told me to go outside the packing area to assemble my package and suggested I was sending his whole wardrobe! I explained that these were the items my son requested. A veteran standing nearby noticed what was happening and kindly stepped in to help me find a box, for which I was truly grateful. Daizha, meanwhile, continued to be dismissive, even as I was the only person there. Despite a back injury from the previous day, I had to lift the box multiple times as she changed her mind about where it should go. When she handed me the customs form, she insisted I list every single item, even though she watched me pack it up. I would have had to unseal the airtight bags to write detailed descriptions, which seemed excessive. Thankfully, two other polite clerks stepped in to help and reassure me that general descriptions (like "pants" and "shirts" with quantities) were perfectly acceptable. These two clerks -- one tall lady near the entry and the lady next to her -- were so kind and understanding. They helped me get everything ready for my son, who is tall and slim and needs specific clothes and shoes that are hard to find. I appreciate them so much for their patience and support. I hope Mrs. Watkins, the supervisor, sees this review and has a chance to counsel Daizha on her poor attitude and lack of professionalism. Military families often make huge sacrifices, and when we're trying to send packages to our loved ones, we deserve respect and courtesy. Signed, A Loving Military Mom

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    US Post Office
    US Post Office
    US Post Office - Employee that was rude

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    Employee that was rude

    United States Post Office - postoffices - Updated May 2026

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