I visited after leaving a branch located on Walters Rd. This location was much cleaner and all the…read moreequipment worked.

the postman consistently either gives the key to the parcel locker to the wrong box or leaves the…read morekey in the box and therefore there is no notice that there is a package in the locker and it 's there for anyone to take. There is a woman named Sharon who works at the Panther Creek location who is loud, rude, unprofessional and needs to be talked to about the way she speaks to customers. She is belligerent, degrading and a bully.

Ok for a government institute. They don't lock the parcel deposit box inside on Sundays which is…read morenice. PO Lock boxes available as well.

Inefficiency at its best!…read more The Christmas Season, with a line outside the door, yet only TWO walk up clerks. THEN ONLY ONE CKERK/WINDOW!!!! I'm not certain how long it will take to get to the head of the line, but it won't be any time soon. And, they are trying to do passports also. That takes an inordinate amount of time with people filling out paperwork with the clerk, language differences, and pictures being taken. Then the unbelievable: One window closes and the clerk tells the clerk next to him, "I need help closing out". The one clerk left goes to help and there are NO clerks working! New management is needed.

This United States Postal Service location was efficient, and I was helped promptly. I was able to…read moreship my package quickly with no issues.

The difference it makes being greeted with a smile and helpful demeanor is real. I'm sure folks…read morecome in here with bad attitudes sometimes & so the postal staff feel like they have to be on guard. Doesn't excuse the lack of customer service at this location and very clear "what do you want?" look I encountered here today. Tried to submit for a new key and the staff at the counter was not the least bit helpful.

Website states hours as opens at 8am…read more All that means in the lobby is open...the counter to speak with someone or mail a letter or package is closed until 9am. They have a self service machine but it's out of service.... So like normal USPS goes out for their way to be unhelpful Why has the USPS not adapted over the years to opening early for people who work or need to get service before heading to work...or have an extended hours so someone can do something after work around 6-7pm Guess I will have to go into work late in order to send a package via USPS

Tomball USPS is the absolute worst. How hard is it to sort your mail route and succeed in your…read moreday? I also have a package marked "delivered" and it was not in my box when I went to retrieve it. I called as a courtesy and was placed on hold for 20 minutes. USPS reps applied for the job, went to the interview, accepted the job, and started working. The customer does not owe you anything, you get paid to do your job. Maybe it's not their fault, management should be held accountable for the poor service. I say place an ad and look for a manager that appreciates their job.

I come here to ship my Poshmark and other sales. I probably get Nate almost every time. He is…read morealways there. He is straight to the point and quick. I thank him for guiding us and getting us in and out as this place can get chaotic.

Quick service even though there was a long line. Great customer service from the two ladies at the…read morefront!

This lady was rude to me when I was asking for Information I was asking her nicely and she just…read moredecided to yell at me point her finger at me and proceeded to tell me Like if I didn't understand what does "we don't have any left" and we waited in line and this young man helped us.

There are 2 phone numbers on the website, but apparently, they don't care to answer either of them…read more Called the 800 number and was given the run around also. Pathetic! Mail is constantly missing or delivered to someone else. They know people are fed up with the lousy service provided by the Conroe post office and if they answered the phone, they would get an ear full! This post office is a joke!

I've used this location for many years and although it's small, I found the staff to always be…read morehelpful, courteous, and downright enjoyable. Sometimes there's only one person working, but they work diligently always with a positive attitude and managed to keep things moving. The only problem I've ever found at this location where the knuckleheads who park illegally in front of the building. Their signs telling you not to park there, but some people think they're entitled.

Person at the counter would not put a postmark on the 3 postcards I am sending with the date and…read moreplace. She said there is a machine that would do this. I told her I have sent postcards from this office and recipients tell me there is no postmark. She said that those postal workers were not doing their job. I showed her the usps website through my phone that a hand-stamped postmark can be requested at the post office. She told me that this is only at the discretion of the postal worker. It was not even a busy time as there was no one waiting behind me.

I have recently had to go to this post office very frequently over the last few weeks. Each and…read moreevery visit I made the staff helping me were friendly, polite and helpful. All my questions were answered and no one rushed me. It was really a very nice experience! Regardless of any past grievances anyone may have, the current group working customer service are doing an outstanding job. I am delighted to have this post office close to my house and these personable and kind people helping me every time I go.

I've lived in this zip code over 20 years and I can assure you, it's most definitely worth the…read moredrive to another location if you have anything important to transact with the USPS. The "postmaster" or whoever manages this location clearly stopped caring many years ago, and most employees know there is zero accountability for their work. Change of address, stack of Christmas cards to mail, important package - all worth the trip to another location. Unexplained delays, misdelivered mail, lost items, and no response to inquiries are all normal operations here.

Friendliest USPS staff I've ever encountered. Even when one person is working and the line is long,…read morethat person is always friendly, patient, and kind.

This was probably the most pleasant experience I've had at a USPS location. There was only one…read moreperson in line ahead of me, and the lady at the front desk was super nice and helpful.