Most unusual thing, this branch of the government does a good job! Went in, quick and easy, made…read moreto pleasy. Oh that everything pertaining to government worked this well.

I had a very frustrating experience at the Social Security office near 290, where security was…read morehandled by Paragon Security. As soon as I walked in to update my status from green card to citizenship, one officer, who I couldn't identify initially, was extremely rude. He kept demanding what I needed in a condescending way, making me feel small. After I got my ticket and checked in, I was called to the window, and that same officer started yelling across the room, in front of everyone. I asked him why he was being so disrespectful, but he just escalated. After that, I tried to speak to another officer, hoping to get a supervisor, but he also refused to identify himself at first. Eventually, he gave me the last name Menendez, but again, he didn't want to offer any proper help or respect. Both officers acted with the same aggressive attitude for no reason. I was just trying to get the service I needed."

The worst service, I spent 4 hours to get help and they told they don't do SS Card replacements for…read morewalk in you have to make an appointment... they should say that on the web page of before to avoid the waste of time. They don't care about your time or you! And very rude to explain! The worst office!

They are very helpful. Went to change my name and was in and out with what was needed. I also did…read morethe application online before so it went faster.

If I have to go in here one more time they need to pay me…read more Now this time it was quick I was even surprised. But I only needed them to fax a document to my files. And the fact that it was not a Monday or Friday (busiest days)

I had an amazing experience here the staff was very friendly but the security officer really made…read moreit seem like I was being held at some military boot camp and he was a very angry military boss man that yelled at people and told them to get off their phone or he would kick them out

I went to renew my handicap placard. I tried Wednesday when I was off only to find out they are all…read moreclosed on Wednesdays now. I had to get permission to go in to work late so I could have it not be delinquent. I can't stand more than a few minutes without intense burning and pain during bad flares, and I'm in a horrible one now since my trunk fell on me and I had already gotten shoulder injections a few weeks prior. My back problems have been present for over 20 years, and I have fibro, AS, and autoimmune issues as well. Anyway, I usually go to the one on Chimney Rock, but that one can take a really long time. If I was off I wouldn't mind so much. The reviews for Griggs as well as calling and speaking with a very nice woman pointed me in the direction of this location. I planned on getting here at 7:30, but rain and life had me moving slow. I arrived in the parking lot after 8:20 and was out by 9:07. That's with me shuffling around my bags because of the rain and trying to protect my paperwork before actually going in. I was even able to get 2 placards, which I was about to ask for as mine looked like who did it and what for after 4 years of actual use. Faded to nothing and taped together in 2 places. I just turned 42 and work full time in addition to having nieces and nephews. My placard is always moving, and I drive my brother's vehicles since I can't easily move the car seats with my musculoskeletal and pain issues. The actual time from waiting in my seat to the desk and out the door was maybe 10-15 minutes. The only suggestion I have is the sign in sheet for the handicapped like the Chimney Rock location has so we don't have to stand in line and wait to check in at the desk for a number. Thankfully the line was short and I spoke with a lovely woman while waiting. However I had brought extra items for the wait(as I've had to wait hours in the past), my chair pillow, umbrella, iPad, and my bag was heavier than usual. Standing was extremely painful. It's not the same as standing with nothing in hand. There were chairs against the wall, but I did not want to risk losing my place in line. Outside of that it was a great experience. I'll be coming to this location for my needs from now on even though it's a bit further from home.

PSA, your experience is usually as bad as you allow it to be. So do yourself a favor, and put the…read moreeffort in ahead of time. I had to get a title transferred. I went through the website, and figured out my forms ahead of time, filled them out and printed them. I had some questions and emailed them ahead of time, they answered within two business days. Very good service. The place is located in the palm center. A rather old,strip, but a big parking lot. A refurb wouldn't hurt anyone. The tax assessors office is small corner adjacent to the courthouse. Make sure you go in the right door, and wait in the appropriate spot, or they will get at you. Already seated in the waiting room. I walked up to the desk, provided my paperwork, and she was very happy that I had already had it filled out and was ready to go. Gave me a ticket and even though I had just walked in, I was called up to a desk within 2 minutes and was done in 5 minutes. Keep in mind I came 20 minutes early and they still saw me early and I was out before my original time had passed. Excellent service! Do as much as you can to get the things done ahead of time, and you will not have to wait, and it will be a much easier and more pleasant experience for you.

I came here with a friend who doesn't have an appointment so they ask him to go in the line to make…read morean appointment but inside they help him out by squeezing him in for today, how nice of them. So we were able to get an ID made that day so we don't have to come back another time. It was very clean here and plenty of seats for you to sit and wait. But be sure to make an appointment online first here.

Sure... make an appointment on our website that doesn't work! What a joke our government websites…read moreare always the least user friendly. The website doesn't let you select other dates and when you click next it takes you right back to that day and the next. It's horrible... it's literally designed for you to get frustrated and not schedule an appointment so they can ruin half your day by making you wait there until your number is called. Straight horrid! Even on a laptop... the window literally gives you no option at txdmv.gov shown in the picture is a banner and literally nothing you can click just Gray.

I came today to drop off a package for the first time ! Wasn't too sure what to do so I went into…read moretheir services and the line went by super quick, I was greeted amazingly by a very nice lady couldn't get her name but that is besides the point, she explained very good how to ship next time I come in and it was done. Very easy and quick process and will most definitely be coming back to ship all future packages!!

The ability to drop off mail and packages after hours would be ideal... not everyone works 9-5 m-f…read moreso.