How tf you won't allow me to just hand in paperwork ONLY even though it was right at 4. I'm…read morewriting this at 4:02. This is my third time coming here. I was here Thursday, and Friday. And both days they were closed at 11AM & 9Am. They definitely should be making exceptions for the two days they were closed. Even after I explained I drove here TWO FREAKING DAYS Shame on you.

Went in today (with an appointment) for a name change and was in and out in 20 min…read more They open at 9am, line forms ahead of time. An officer comes out to tell you which building it what so you're aware of what line to stand in. Anything to do with SS card is done on the right side of the building. There's plenty of parking. When you walk in there are multiple people directing you on where to go. I'm amazed at how fast and smooth it went.

Ms. Lowe took great care of us! We had Medicare issues and questions that she helped us with!…read moreThe walk in was very efficient as well!

The person at number 36 at the social security office was very very rude. When I came at sat down I…read moresaid "hello" and greeted her and she didn't say anything. Whenever I sat down, she also asked for my Identification number and when I tried reading it to her, she rolled her eyes and and looked disgusted and shakes her head, and said " No I AsKeD fOr YoUr ID CaRd" and then I said " I'm sorry, I didn't know, I was just trying to read it to you." That threw me off and my anxiety shot up and I set a boundary, I just closed myself off and just answered with "ok", and yes and no's because I guess she's taking everything out on me and I am just trying to get some important information done. So after it was done I told another worker to please not put me with number 36 because she was very rude and I definitely complained. Next time I'll just try to do everything online.

I accompanied my 86‑year‑old father to this Social Security office to help him get some needed…read moreinformation about his benefits. Before coming, I read several reviews for this location, and many of them were not favorable. Some even suggested avoiding this office entirely and driving to another one for better service. Since I'm from out of town and unfamiliar with the area -- and my father lives only 2.2 miles away -- we decided to take our chances rather than drive farther.We were walk‑ins with no appointment. The front desk security staff was pleasant and kindly reminded visitors about phone etiquette. When our number was called, we were helped by Anna -- I'm certain of her first name, and I believe her last name is Lopez. She was extremely helpful, professional, and courteous. The entire process was efficient; from check‑in to receiving the information we needed, we were done in about 30 minutes.The experience was impressive enough that I felt it deserved a review. Every review reflects someone's personal experience, and I don't discount the negative ones. But people often write reviews only when something goes wrong. I like to write one when the experience is very good -- and today, it truly was.

If I have to go in here one more time they need to pay me…read more Now this time it was quick I was even surprised. But I only needed them to fax a document to my files. And the fact that it was not a Monday or Friday (busiest days)

I went to renew my handicap placard. I tried Wednesday when I was off only to find out they are all…read moreclosed on Wednesdays now. I had to get permission to go in to work late so I could have it not be delinquent. I can't stand more than a few minutes without intense burning and pain during bad flares, and I'm in a horrible one now since my trunk fell on me and I had already gotten shoulder injections a few weeks prior. My back problems have been present for over 20 years, and I have fibro, AS, and autoimmune issues as well. Anyway, I usually go to the one on Chimney Rock, but that one can take a really long time. If I was off I wouldn't mind so much. The reviews for Griggs as well as calling and speaking with a very nice woman pointed me in the direction of this location. I planned on getting here at 7:30, but rain and life had me moving slow. I arrived in the parking lot after 8:20 and was out by 9:07. That's with me shuffling around my bags because of the rain and trying to protect my paperwork before actually going in. I was even able to get 2 placards, which I was about to ask for as mine looked like who did it and what for after 4 years of actual use. Faded to nothing and taped together in 2 places. I just turned 42 and work full time in addition to having nieces and nephews. My placard is always moving, and I drive my brother's vehicles since I can't easily move the car seats with my musculoskeletal and pain issues. The actual time from waiting in my seat to the desk and out the door was maybe 10-15 minutes. The only suggestion I have is the sign in sheet for the handicapped like the Chimney Rock location has so we don't have to stand in line and wait to check in at the desk for a number. Thankfully the line was short and I spoke with a lovely woman while waiting. However I had brought extra items for the wait(as I've had to wait hours in the past), my chair pillow, umbrella, iPad, and my bag was heavier than usual. Standing was extremely painful. It's not the same as standing with nothing in hand. There were chairs against the wall, but I did not want to risk losing my place in line. Outside of that it was a great experience. I'll be coming to this location for my needs from now on even though it's a bit further from home.

By far one of the worst tax assessor's office in the city. Severely understaffed and a simple…read moreregistration sticker becomes a day long, torturous experience. After about 2 hours of waiting, I decided to drive across town to another tax assessors office and was in and out in 10 mins.

I came here with a friend who doesn't have an appointment so they ask him to go in the line to make…read morean appointment but inside they help him out by squeezing him in for today, how nice of them. So we were able to get an ID made that day so we don't have to come back another time. It was very clean here and plenty of seats for you to sit and wait. But be sure to make an appointment online first here.

The workers here have no personality and are very unprofessional. Especially employee at window 24…read more They are angry and rude with everyone that is being serviced. I was here for 20mins and there was no great customer service. This is a State Official Agency, they need better employees. Employee at Window 11 was very sweet and helpful.