DPS-Dacoma---I realize this is supposed to be a miserable experience but as I sit here during my…read morelong wait near to some pretty bad B.O. from someone, the guy next to me on his phone arguing with his baby mama and a there's screeching toddler, will proceed to vent as I have nothing better to do at the moment. Arrived to see Step 1 is to check-in at kiosk, easy. Step 2 is "Welcome" desk where one would assume it's where you ask Q's, get forms. So, 45 min into my wait, the "Welcome " desk remains abandoned. Before this second visit/attempt at renewing my driver's license (it's 10 years old, must renew in person), attempted to schedule an appointment online but could only get to "Schedule a driving test" so had no choice but to return and hope the crowd would be under 50 people this time--no such luck. Calling this place is useless because 713-684-0541 is a constant busy signal, no ring even after about 6 attempts within an hour.

The "Welcome" booth staff is hardly ever welcoming! LOL…read more Oh, and their is usually someone who tells you to keep your voices down while testing is going on, but someone should be in the waiting area having people take their loud, whining, and unruly kids outside. It's stressful enough having to wait or test, without having the added day care atmosphere going on! Sheesh! Yep, I said it!

Make sure you have a scheduled appointment and all your documents. They are willing to help but…read morewhat I can say the same attitude you give is the same attitude they give back. One thing I can say needs to change is the seating area and extra guest I feel like they need to limit people with extra guest it is a smaller location than others. There is barely seating area

Much better experience this time around check was very smooth and customer service was A1. This…read morebuilding is much smaller but sufficient.

This is a very important part of my heart. My baby was unalived by a drunk driver, so to speak…read moreand/or attend these press conferences to spread the message of not drinking and drinking during this holiday weekend. Don't want anyone to walk a day in my shoes. Memorial Day drunk driving initiative.

I love the real time traffic maps that Transtar provides. I've been using them for as long as I can…read moreremember. Whenever I'm stuck somewhere, I call my husband and ask him to pull up the map and let me know what's going on. It's SO much more accurate than the traffic on my iPhone. I wonder if Transtar real time traffic maps have an app? I LOVE the addition of the cameras, so you can actually see the traffic or accident. The signs on the side of the road are great. Everyday I know what the commute will be like by checking out how long it takes to get to each major freeway. When you travel 3 freeways to get to work, you see the Transtar signs everywhere! I don't get to use the HOV lanes very often, but when I do, I feel like I'm flying first class.

Mom won 600.00 so we made the drive to 290 to grab her winnings. It was a smooth transition no line…read moreand the ladies were very pleasant.

I'd been keeping an envelope filled with $2 winning lotto tickets, as well as a couple of…read moredouble-digit tickets, as well as one that was $160. There may have been about 25 tickets. I'd attempted to claim the $160 ticket at a couple of gas stations and was turned away, so during my lunch hour on the Friday before the new year weekend I found this claim center location online and decided to stop in. The building was very unassuming and the only security for the building was a middle-aged guy in a golf cart, staring down at his phone, in the parking lot. I saw no security inside the building or inside the office. That was a little concerning. NOTE: For anyone who wins big in the lotto, it's pretty much up to you to protect yourself when visiting this location. When I entered the office, which consists of a wall of windows looking into the waiting area and the waiting area is the size of a typical doctor's waiting room, with a huge plexiglass partition that had round holes cut out to talk through and cut-out slots to pass things back-and-forth below each of about three of the holes. There were three couples sitting in the waiting room and no customers at any of the windows. I approached the counter and a claim representative, whose last name is Torres, slowly made his way to the counter and asked how he can help me. Through the small cut-out circle, I told him that I had a envelope of tickets that I needed to claim. He looked at me, blankly, looked down at the 20+ tickets I had in the envelope, gave a very annoyed sigh and with an aggravated tone asked me how much it was. I told him that I didn't know. He told me that I could use the scanner at the end of the counter. After I get the total dollar amount of the ticket, I move back to the counter. At least two other reps are at desks and just stare at me standing at the counter. Mr. Torres is standing at a computer, closer to the window, and looks at me with contempt as he slowly makes his way back to the counter. I give him the number, he looks down at the tickets and gives me that aggravated sigh, again. In a continued annoyed tone, he tells me that I can get the clams at a store. I expressed that" I'm here at the claim center, why can't I claim the tickets here?" He then says, again in an annoyed tone, "If you want to fill out the back of each ticket and fill out the claim form, it's up to you." All the while, he has one hand on his hip and one on the counter, looking at the envelope as if it was a toxic waste bag. Now, my patience is done. I told him to forget it, since he was acting like he didn't want to help me in the first place, and I left. I'm not sure why Mr. Torres couldn't have just done the job of a Texas Lottery Commission Claim Center Representative OR kindly explained my options and suggested my going to a customer service booth at a grocery store. I don't understand why he had such a horrible attitude.

We actually adopted through SPC and had a normal experience, there isn't anything worth suing over…read morein my situation, we had a failed match, but we were told to expect that, this isn't an easy road to take. We do wish she would have been more communicative but all of it was worth it once our little one was in our arms.

I came here with a friend who doesn't have an appointment so they ask him to go in the line to make…read morean appointment but inside they help him out by squeezing him in for today, how nice of them. So we were able to get an ID made that day so we don't have to come back another time. It was very clean here and plenty of seats for you to sit and wait. But be sure to make an appointment online first here.

The workers here have no personality and are very unprofessional. Especially employee at window 24…read more They are angry and rude with everyone that is being serviced. I was here for 20mins and there was no great customer service. This is a State Official Agency, they need better employees. Employee at Window 11 was very sweet and helpful.

This location epitomizes the entitled civil servant vibe. Half the options on the self service…read morepackaging screen are disabled. Doesn't matter, as the drop off in his clogged. One person behind the counter. While I was addressing my letter, he disappeared. Stood at the counter for about 5 minutes, another woman comes out. I told her I was next in line, she told me to go to the back of the line. Yeah, your tax dollars at work.

I have been calling since 9 am and no one has answered the phone. First time I called at 9:09 I was…read moreplaced on hold immediately after my call was answered. I then waiting 38 mins and no one answered the phone. I have been calling back to back since then.

This would be a five if it weren't so darn busy and they were completely full-service. Make it…read morethere around 10am though and you're not going to wait too long and you're going to get some business done with some of the nicest government workers that ever existed. Seriously, these are really nice people here every time I've had to come in (four times so far...) They aren't able to do drivers licenses (sorry) and do mostly title work (per their site - replacement titles, bonded title rejection letters, apportioned registration (IRP credentials and temporary operating authority for established accounts), annual permits (NAFTA), and investigating and resolving Texas title errors). But the limits of what they can do is a shortcoming of our state govt, not these nice guys. I got screwed over by HCAD with my homeowners exemption (I know I mailed it in) and now they require your DL to have the correct addy and your vehicle registration address (not just mailing) to have the correct addy before they'll fix it. So I came here and they were super helpful in getting me fixed up. The process stinks (you fill it out one day, have to come back another for the copy) but they do the best they can. I was additionally screwed by Toyota Financial by having the gall to payoff my car early with an official check from my bank and they sent the title in the bank's name instead of mine. These guys have been super helpful with that and with the Release of Lien from Toyota got me a copy of the title with my name on it, though the final part of the process (their computer actually reflecting me as the lien holder) must be done at a county office (thanks Toyota, you owe me about $35.45 so far for your error, but that's a separate issue) None of this is fun times, but these guys get four stars for being super nice, getting you prepped with all docs and info you need to get the job done and for being easy to get to.

There was a 2 hour wait to get a title copy. There were 24 desk windows and only six government…read moreworkers helping people. There was also an inadequate amount of parking space.