I come here to ship my Poshmark and other sales. I probably get Nate almost every time. He is always there. He is straight to the point and quick. I thank him for guiding us and getting us in and out as this place can get chaotic. read more

United States Postal Service-USPS - Post Offices Near Me - Spring, Texas

Quick service even though there was a long line. Great customer service from the two ladies at the front!

The outside box has been stuffed to the limit for 3 straight days with the same mail sticking out so that tells you they FI not empty this box daily this is not the first time for this Tried to drop my tax return this morning Monday morning and once again the box is full from what was in there Saturday read more

NOT JUST THIS LOCATION!!! I sent certified with signature required COURT Documents....they "lost" them BUT the BEST part it.....They don't wanna give me a refund!!!! read more

I've lived in this zip code over 20 years and I can assure you, it's most definitely worth the drive to another location if you have anything important to transact with the USPS. The "postmaster" or whoever manages this location clearly stopped caring many years ago, and most employees know there is zero accountability for their work. Change of address, stack of Christmas cards to mail, important package - all worth the trip to another location. Unexplained delays, misdelivered mail, lost items, and no response to inquiries are all normal operations here. read more

I mail a 2 inch by 2 inch box and cost over $8.00 and was suppose to arrive last Thursday ..: still not there! Horrible service and so many scketchy people work in system now... sad read more

On July 18, I called this office. Around 1 o'clock I waited 20 minutes on the phone and the lady answered the phone and told me hello hello and hung up in my face. I continue to call and got a similar response again. Finally at 3:30 I drive over there and stood in line for 45 minutes. I am a heart patient with CHF and stood up the whole time holding my oxygen. There was no place to sit the the mail lady continues to to say I don't live at my current residence which causes problems for me. And I had to come all the way down there and when the lady waited on me, she went to the back and she told me that she told the mail lady which I'm not so sure she did so I'll have to wait and see if I get my mail. The whole time I was standing there was only one lady that was waiting on all of us. This place need to do better. read more

Why is the package drop off bin always not working so you can't drop packages off after hours.

The absolute worst, some clerk up there has an opinion about how I should mail my items, and keeps sending things back. When I went to speak with a manager they said I've done nothing wrong, the postage is correct, and the only reason could be because of my envelope, that an employee might feel I should use a different envelope. Um excuse me? When did feelings get put into the rule book? If I've violated no rule and paid the correct postage ship my things, no one should care about the envelope I use unless I'm not putting enough postage. SMH the absolute worst, I hope they get better training because they are severely lacking in that department. read more

Best USPS by FAR!!! They are very friendly and actually WANT to help you! I'll never go to another USPS unless I have to.

They take ridiculously long, at this location. Maybe the elders have all day, but most people don't. I came to pick up my mail; went to the normal line where you get stamps and such, just to be told to go elsewhere for the reason I came...No clear direction, beforehand. I ended up waiting at least 30 minutes; just to leave, because there were still 5 people in front of me--besides 1 customer who had finally gotten to the counter. Just absurd. You guys HAVE to do better. Absolutely unacceptable. read more

I took my son to USPS @ 752 N Main St Mansfield to get his passport and I forgot to bring his birth certificate but Roy was so understanding and let me go home to get it. Roy is so sweet with great attitudes . He make my passport application experience above exceptional . I just wanted to recognize him and gave him 5 stars #GreatCustomerService #YoureAwesome read more

Closest post office to my house and I have to use them regularly. They never have enough people working the front. Always at least a 30 minute wait. Terrible post office read more

To all the USPS I been to they are the most welcoming and helpful. 1 of their employees is like 2-3 employees at any other location. The lines can get long but what do people expect when going in 15 minutes before closing. But again the employees are great and will move the line quickly and effectively without being rude like at other locations. read more

This location can get crowded but they are very efficient and look out for customers. One lady came in for a passport for her infant daughter and instead of having the lady wait in line. They gave her the application and website address to make an appointment online. I was mailing a packing priority and the lady who assisted me asked if I could squeeze the contents of my package in a smaller envelope. I had overlooked that size and her suggestion save me $10.00. She didn't have to make the suggestion. She could have just continued with the transaction and continued assisting me. They didn't just do it for me but they provided this type of customer service to everyone who was in line. I would recommend you go to the location and have some patience and show some grace. read more

literally THE WORST usps store you can even work with, they do nothing right and are super unprofessional, then give attitude behind it.

Service continues to deteriorate!!! Informed delivery is useless! Especially in a Small Town the service is complete CRAP! No Hello or Hi or how may I help, rather what do you need with a snarky attitude! Informed delivery tells me I'm getting something by 9pm that day and I'm lucky to receive it Two days Later!!! Postal Service in Carthage, Illinois is slow, they OBVIOUSLY Don't Care! I've been nice and come in Smiling only to be met with an angry faced woman who is OBVIOUSLY not living her happiest life! Only reason to miss a big city! More services, NICER Options! Can't imagine my holiday shopping will go well if anything is being shipped via USPS! read more

They have the friendliest and most helpful and patient staff here at this USPS. The lines were long a a weekday lunch hour, but with 3 people behind the counters, the line moved quickly and efficiently. The office is clean and well kept. I did not realize I needed to fill out labels for my 4 packages and when I got to the front of the line, the staff kindly informed me I needed to fill out labels and allowed me to immediately ship out my packages after I filled out my labels instead of having me move to the back of the line. Great service and please appreciate and recognize our government postal workers! read more

This location does not deliver express shipping on time. I cringe when a sender uses USPS for my deliveries. Their 3 day shipping is never 3 days. Especially the Spring 77373 location. I track my items, and they will arrive at 5 AM at the Spring location coming from the Houston location, and then the item just sits at the spring office through the weekend. Really unfortunate! read more

They never answer the phone, if you ask them a question- I their reply is come back tomorrow. I receive emails regarding my mail but I haven't received my mail nor my key, in almost a month. They reply is you don't have any and come back tomorrow for the key. I have to wait an hour before I am helped. Worest USPS I have ever visited. read more

This location never answers the phone. I'm not sure who is responsible for this issue, but I am always missing mail in the mailbox. Per the tracking of my item, it says it was delivered in my mailbox. Nothing was in my mailbox & I am almost certain it was placed into the wrong mailbox. I can't count the number of times I have went to my mailbox and someone else's mail is on my box. Poor work! read more

Nobody answers the phone. It's very annoying and inconsiderate that I have to drive a hour away every time I have a question and if I'm lucky I will receive a useful answer maybe 33% of the time read more

If I could have zero stars, I certainly would! I have personally experienced that USPS allows bullies in the workplace! PJ Melton at Bardin Rd post office in Arlington, TX was horrible! She made sure to pick on all the employees she could and I heard about her when i started and a week later, sure enough the bullying began! Raul, the union rep is worthless also! Myself and others that have had to deal with PJ have a whole new level of respect for the USPS! read more

Worst post office ever. Horrible customer service, and I'm getting the impression they're not going to help me. I was trying to call concerning a missing package and I finally got someone to answer the phone, then I was placed on hold 40 minutes ago. Pretty sure they're just using me to tie up the phone lines until quitting time at 4:30pm...so far I'm at 50 minutes and counting. Maybe I can go for Guinness Book of World Records longest time on hold? Seriously though, you shouldn't be allowed to have subpar customer service skills when dealing with the public and in a government job. I have a friend that works at this location and now I know why the individual drinks at night. Yelp please let us give a zero star rating because this is one of those occasions. read more

Worst customer service I've seen. Totally unconcerned, ghetto, and unprofessional. Sad for government employees! Someone needs to do something about this place! read more

Horrendous service, horrendous hours, packages don't start tracking for days, they close 20+ minutes early and will shoo you off if you try to drop off a box. Literally rather drive to Houston than leave a package here. read more

Package out for delivery but left notice that there is "No Secure Location Available" even though their are lock boxes located on property. I guess he was just too lazy to drive and put the package in the box. I can always tell when our regular mail lady is off or on vacation here at Island Bay. She is amazing but when someone else picks up her route it goes to shit! read more

Very quick service with pleasant staff. Not your typical post office experience! They even take the time to say hi to my kids. Definitely a great post office location! read more

Very confusing to get into, it took me a while to figure it out. Just drive slow and pay attention in this area, a lot is going on here. read more

United States Postal Service-USPS - Post Offices Near Me - Spring, Texas

I wish zero stars was an option. Its been a month and they still can't give me my key for my mailbox. Every time i call or go is a different excuse. Ugh. Just so damn difficult. All I want is my keys!!!! UPDATE: so i finally got a key today but it didnt work on any of the 3 mail boxes i tried. I guess i go back tomorrow and hope for the best! read more

USPS.com review. Their website is not very informative when you try the modify a delivery. You get stuck with no explanation. You end up calling a lengthy customer service center. Then your still stranded right back where you were. Zero help! Not using the Post Office any more. Hello FedEx. read more

I've had a handful of problems with this location. Ever since I've moved I haven't received at least 10 different items I've ordered online. The tracking would say "delivered" I go check and there's nothing no package ! How frustrating when their only job is to put packages in the right mailbox!! read more

I used to like this PO but I think it's been outgrown by the area. They have no Saturday hours, only one mailing machine, which was out of service today YET AGAIN, and the package drop is a bin rather than a chute so it fills up a lot. read more

"Nell" told me that my package was to be delivered on Friday and for someone to be home Friday all day." Well, guess what??? I called and Nell told me there was a substituted route and for me to be there all day Saturday. What?! So annoying. I look up the tracking info and it said there was an attempt to deliver a couple of days before; however, there was no notification at my door, therefore, I think someone is not doing their job and they are marking down attempts and not attempting shit. read more

sometimes i like this post office to do business, sometimes i dislike them for the fact when i have high items or any item of value, i cant never seem to get it, yet its returned opened or tampered with. they have taken items off my porch that wasn't to be picked up, now this time i have informed delivery which tells me whats coming and because the value of the mail that came which was government they say they didn't receive it ......its the fact she knew my name when i told her my address she says oh ******* i didn't see that piece of mail im like how sway but i got the rest of the mail but not that one particular item im so over this location read more

I called this post office all day long, and no one ever answered the phone! Get some employees that will do their job and start offering customer service! read more

Every time i come to this post office, their drop box is always locked. The staff are very rude. They never restock on anything. Should be rated 0 stars if I could. read more

I like this Post Office. I live in Spring, Texas, so it's very convenient. The staff are prompt and friendly, unlike many other Post Office's I've gone to. There is one man in particular that is just the friendliest man ever. I'm sorry I don't know his name, but he's been the for a long time. If you live in the area i highly suggest going to this Post Office location. read more

Terrible service, Have internet business and ship a lot of items, hundreds of packages a week. the regular carrier is awesome and goes the extra mile to help get our packages out, he is on vacation and left me to deal with an incompetent carrier, they did not show up Saturday, Monday the fill in come in and she exclaims " wow" to all the packages that have piled up in my showroom needing to go out. As she handed me the mail to everyone on our street , she lied and said the packages would no fit in her truck and she would have someone pick them up. no one has ever showed up, I have tried to call the branch for several days now , I think the phone is of the hook cause they never answer it. They don't care. read more

Well, I had a VERY important certified check that HAD to get to its destination in Chicago, I'll. The post office employee that helped me was WONDERFUL. We got all completed properly, and I left with my paperwork and tracking number in hand. My certified mail was to be singed at the destination by 6p on Thursday. Well, I never got any information as to whether my said package with that check ever made it to the destination. All my information said it was still in San Antonio...and so, Friday, I left work to go to post office to see what they could tell me about my certified mails location. They said to wait and it may show up. FINALLY, Saturday morning, I got word on the company website that the check was received and credited to my account Thursday. I was ecstatic to know this, but I received no word with that tracking number on the USPS RECEIPT of any destination, other than San Antonio. I just hope this review can help others when trusting USPS that certified mail is actually delivered the next day. If it's really important, think of other options. This almost drove me insane. read more