Stopped in to drop off a package today - unfortunately the drop thing was full ! Now I wish I…read morehadn't gone out of my way to come here ... It seems to be a pretty large post office and has plenty of parking. Several handicap parking spots are near the front

Rudest and most unfriendly staff i've ever experienced at a USPS. Package drop off machine has also…read morebeen out of order for years.

So many cars here on a Saturday morning. Sheesh. I thought USPS was on the decline but definitely…read morecan't tell from the line here.

Between sending things out and processing returns, I've become a frequent flier of the USPS…read more Unfortunately, this does not mean I'm an expert. In fact, it's usually a stressful game attempting to gather all of the items I need before my turn at the counter only to find I've forgotten a component or was overall ill informed, replayed over and over and over again. My previous USPS was incredibly accommodating in these moments, providing the proper box or labeling etc, at no charge, so I was a little nervous to adopt a new USPS when moving to Cypress. While the holiday season brings nothing short of a stressful few months for anyone working or visiting this spot, the crew here has been surprising patient. Don't get me wrong, they're not "nice", but they're patient. They will help you out, they will give you the correct information to get the job done. Will any anxious person still feel like they're being an inconvenience, no matter how prepared they arrive? Yes. However, I look at that as part of the game. Not good, not bad, and most importantly, they get the job done.

Dude this place rocks! (As long as you do not need postage). It is a drop off point!!! Local folks…read morecan pick up mail here too. I just drop off pre paid postage pkgs here. Quick and easy. Keep up the great work yall!!!

I visited the Copperfield USPS Drop-Off Annex today, 9/17. unfortunately, the experience was…read moreextremely frustrating as usual. The wait time is consistently far too long, especially considering this location primarily handles drop-offs. The overall atmosphere is unpleasant, and most of the employees I encounter appear unhappy to be there. There is only one gentleman who is genuinely kind and helpful, and I appreciate his professionalism. Unfortunately, my experience with the other employees especially the females is very different. The attitude from the counter staff make it feel like assisting customers is a bother. People are also repeatedly referred to other USPS locations rather than being helped at this location. What is especially frustrating is simply asking for an (one) item I dropped off to be scanned. I was told by one of the employees that scanning items is done only as a "courtesy." I understand that a scan may be considered a courtesy, but when a customer is standing there with a package and is requesting confirmation that it was accepted, the dismissive attitude surrounding such a simple request is disappointing. If this location is going to offer drop-off services, customers should be able to expect basic courtesy, professionalism, and reasonable assistance. Instead, the experience makes you feel like you are inconveniencing the employees by being there. Hopefully USPS management takes the time to address the customer service issues at this location. The one gentleman who is kind and helpful showed that good customer service is possible.

This United States Postal Service location was efficient, and I was helped promptly. I was able to…read moreship my package quickly with no issues.

The blonde lady with bangs did not help me today I had everything with me the money order my birth…read moremy I. D and said that because the money order was to the U.S postal that She couldn't do and told me to come before 3oclock with cash . I came at two , she yelled and said she told me to come at One which she didn't told me to leave or come back tomorrow because her current appointment was going to take an hour . It was just very unprofessional the way she handled and yelled saying I came to late even thought I came an hour before she told me to. Some people are just miserable and don't know how to handle situations correctly like an adult .

They also do computer repairs and it is really over priced. Initial $39 fee for diagnostics, $89…read morefee fore service, and on top of that the actual replacement part that is also marked up. Spent $140 for a simple fan replacement.

I need to update my review from 2014. Honestly this post office has gotten better over the years so…read moreI will go up from a 2 to a 3. The counter service is very friendly and helpful. Like all post offices you may have to wait in line but my waits have never been more than 5 minutes and like I said they have been friendly and professional. They also have a self service machine in the lobby. The only complaint is that they have had problems over the past several years with thieves stealing the large outdoor mail box with its own drive thru lane. That's sad and it's too bad that the bad guys get away with that. It amazes me that people would steal a mail box especially the extra large ones that have been outside here. Currently there is no box so you have to walk inside to mail something.

Waited 45 minutes in line to send one box. The post office should be in and out. Please improve…read morestaffing or give your staff some motivation to actually help people. There were two young girls working and they had 0 urgency walking to the back for 5-10 minutes at a time. I will not be returning to this post office and hope they close it down.

These people HATE their jobs and subsequently their customers. The attitude is deplorable, rolling…read moreeyes, walking away from a customer mid sentence, the sighs. We all just need to mail something, good grief. I felt sorry for myself and every other poor soul that had to visit here today. 0 stars DO NOT RECOMMEND. USPS do better!

I had to re-mail a certified letter. Danielle did not look up the address it was going to, other…read morePostal workers have done this in the past, it would have saved two-weeks time!!! What a waste of time, what a waste of money! Now I see why this post office is delapitated and neglected, the employees play games and inconvenience the customers. I no longer feel sorry for everyone working here and the conditions that this Post Office is in. I know it's a matter of time before they are shut down. It would inconvenience a lot of people in this area, but if that's what the Post Master General and Congress have to do then that's what has to happen.

I'm new here in Cypress, TX. I had to go to the post office to send a package to my family. I…read morepicked the office that was closest to me which happened to be only a drop off one and not one that I could pay for the package. I realized when I got in there so I rang the service bell and the man gave really great directions to where I could go to pay for my package. He didn't just brush me off and just say "this post office doesn't do that". I went in today, 8/8/2016 @ 1:40pm so I hope this man gets recognized for his great customer service.