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    Cypress Postal Center

    3.0 (1 review)

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    5 years ago

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    US Post Office

    US Post Office

    1.8(65 reviews)
    2.8 miWillowbrook

    Stopped in to drop off a package today - unfortunately the drop thing was full ! Now I wish I…read morehadn't gone out of my way to come here ... It seems to be a pretty large post office and has plenty of parking. Several handicap parking spots are near the front

    I'm so thankful to the Lord for helping me keep my temper in check and respond gracefully. I…read morerecently visited this post office to ship my son's belongings overseas, as he is stationed out of the country in the military. From the start, the clerk named Daizha was unnecessarily critical. She questioned if I was "really" trying to ship everything, remarked about how "it's a lot" and would cost "a lot" -- comments that were unhelpful and not her concern. She told me to go outside the packing area to assemble my package and suggested I was sending his whole wardrobe! I explained that these were the items my son requested. A veteran standing nearby noticed what was happening and kindly stepped in to help me find a box, for which I was truly grateful. Daizha, meanwhile, continued to be dismissive, even as I was the only person there. Despite a back injury from the previous day, I had to lift the box multiple times as she changed her mind about where it should go. When she handed me the customs form, she insisted I list every single item, even though she watched me pack it up. I would have had to unseal the airtight bags to write detailed descriptions, which seemed excessive. Thankfully, two other polite clerks stepped in to help and reassure me that general descriptions (like "pants" and "shirts" with quantities) were perfectly acceptable. These two clerks -- one tall lady near the entry and the lady next to her -- were so kind and understanding. They helped me get everything ready for my son, who is tall and slim and needs specific clothes and shoes that are hard to find. I appreciate them so much for their patience and support. I hope Mrs. Watkins, the supervisor, sees this review and has a chance to counsel Daizha on her poor attitude and lack of professionalism. Military families often make huge sacrifices, and when we're trying to send packages to our loved ones, we deserve respect and courtesy. Signed, A Loving Military Mom

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    Employee that was rude

    Cypress Postal Center - postoffices - Updated May 2026

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