I love this post office , I was assisted by Kristal she had good customer serviceread more

Great Post Office near my home. They're service is excellent. Be patient and they'll attend you.read more

If YELP offered the opportunity to do zero stars, this place would probably be zero…read more First off, I'm trying to be better about not being sassy to people that are sassy to me that work in customer service, but some days I just don't succeed. Before writing this review, I searched through some other reviews of this location and it seems as though the lady I had an issue with has already been pictured and named and several other reviews. This tells me that she is a habitual problem at this location. First off, this location is always busy, it doesn't matter if it's 9 AM or 2 PM. It's always packed. There are so many people waiting for passports, dropping off packages, or doing money orders. I think the main problem is that it's severely understaffed. I also think that the problem is that people are not happy with their jobs and at this point most likely unhappy in their lives in general. So, I went to drop off three packages. Two of the packages needed to be paid for. This particular woman was so rude and looked at me as though I was a complete idiot. At one point I was so tired of her being sassy that I responded, sorry, I don't know how things work. I don't work for the Postal Service; to which she replied, " well we clearly see that." Then, when I asked her for specific information, she was very put off and it was as though I was asking a question unrelated to her job. Overall, I do get that they are understaffed and I do get that. It's really busy and dealing with the public is not always easy, but Lord knows that this lady might need to find another job if she really hates the public. I will say one good thing about her. She does make the line go by quite fast, although she completely talks down to people of all ages and races while doing so. I guess another quality is that she doesn't discriminate; she's just a huge queen bee to everyone. Overall, if you can avoid going to this location, please do. As soon as I got in the car, I said a Hail Mary for this lady because hopefully she doesn't catch somebody else that's in a bad mood or maybe I don't really care. Maybe they'll rip her a new blank.

Very polite and helpful staff. No wait at all to mail a package even at Christmas time.read more

This is my favorite Post Office. Even though I live closer to the W. Gray office, I will drive a…read morelittle further to avoid their terrible customer service. Employees at this location are super friendly! There can be a long line at certain times of the day, but it moves fast thanks to the staff's efficiency. I certainly recommend this USPS branch!

I have a love hate relationship with the USPO... This location can be hit or miss... I try to come…read moreearly during the week right when they open so I can be in and out... This particular morning they didn't open until 7:15 with no given explanation... I guess when it comes to the USPO you get what you get and don't pitch a fit...

I usually don't leave reviews, but I felt it was important to share my recent experience at this…read morepost office. Unfortunately, the customer service I received from one of the clerks was not up to standard. The woman who helped me, short haired, had a noticeably rude and dismissive attitude from the moment I approached the counter. Rather than offering assistance or clarifying the process, she seemed irritated by my questions and responded in a condescending tone that made the interaction unnecessarily uncomfortable. I hope this feedback is taken as a constructive reminder of the importance of respectful communication. I'd like to continue using this location, but I do hope the staff is reminded that how they treat people matters.

I am astounded to learn that the individual picked up the phone and immediately put it back down…read moreto end the call, It is not challenging to answer the phone and respond to a straightforward inquiry. I find this development utterly unbelievable. If you are looking to get your question answered don't be surprise if they do not respond.

9 months since my last review and they still aren't ever open. Just avoid this location and go to…read morethe one in the heights or up on shepherd.

Worst location, don't come here! All the workers are so rude and over charge. They should close…read morethis location.

Excellent location if you live in the downtown area. The hours are quite peculiar, so before…read morevisiting be sure to check. They are also closed for a student during lunch because there is only one worker. Always fast and family service though! It is located on Fannin Street

This lil booth is tucked away behind the elevator bank in 2 Houston Center. The entire station is…read moreprobably no bigger than my work cubicle and is staffed by one employee who makes things snappy and quick. You're heavily encouraged to use the lounge area right next to where the line starts to fill out your forms ahead of time and you will be charged for extra tape. Be sure to note the lunch break and 4 PM closing time as the USPS website will give you a generic 10AM-5PM. For being a one-man team, this spot does a good job. I got there right at 11:30 and shortly thereafter a line of 5 people built up so try to come early or right after his lunch break is over.

i have had the same mail carrier for 8 years so they must be doing something right in this day of…read moreemployment transience. More importantly, Marty has my back and goes beyond job description to make certain my customers get what they pay for! She trudges what is easily a half city block and up a flight of stairs to pick up and deliver packages. She's a a saint BTW not from CA. I live in Houston.When I tried to change it I got a veiled threat that I could possibly change the Earths axis thereby creating havoc worse than any of these reviewers could withstand So for now, I am allegedly from CA. AND WOW do i feel pompous!

A disservice to the community. I live close to this one and this is the first post office I ever…read morebeen to that doesn't have a self service machine. They already have limited hours on Saturdays and now you're telling me I have to scurry to find another post office. Yes it's my fault that i didn't check the website but I lived in tiny towns where the post office isn't even a 1/4 of this size that had a self service machine. This is Houston!

I don't go to Rice so it was a little hard to find, but it's there. They're friendly and service…read moregets done quickly, but a very minimal post office. I wasn't sure where I was allowed to park, but it was fine since I was in and out quickly.

Everything went well. Probably the best post office in the State!!! The young lady was helpful -…read morekind and made the whole experience great. What a difference.

If you are lucky enough to have Tina as your representative you will love this place and her! So…read moresweet, friendly and very knowledgeable! Sending a package overseas to a soldier in Korea. She was amazing - and calmed all my fears and anxieties

I came here in the afternoon just as many people come here to mail a package using the lunch break,…read morebut for some reason they only had one person working at the counter. So the line was long and slow. But since I am here already, I just wait it out for my turn to mail my package. But surely they know they would have more customer during noon time. So they should have more people working at the counter.