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Postal & Tax Services

5.0 (1 review)

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10 years ago

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United States Postal Service-USPS

United States Postal Service-USPS

1.3(142 reviews)
7.6 mi•West Oaks

This is my local post office and I frequent it several times per month. The ladies who work the…read morepick up window or at the Shipping counter are always in a sour mood. They seem to always be having a bad day. I try to be positive and polite when conducting business with them but their defenses are up so high, they are always so dry and short with you. This last visit I needed help tracking a package that said they attempted delivery but it was a package I was shipping to someone in another state. I was trying to explain the mixup to the window lady and she was deaf to listening to anything but trying to tell me there wasn't a package here for me. I kept telling her "I know and there shouldn't be" because I shipped a parcel to someone. She was not trying to understand the problem. She put me to the side and started helping others. I walked inside to ask for a complaint for. I was writing a letter on her non helpful rude attitude. All I wanted was for her to listen to what I was saying so we could find a solution. I ended up speaking to the post office manager who was very nice and actually listened and shortly thereafter my problem was resolved with my tracking issue.

I visited this post office on Friday, December 26 between 4:50-4:56 PM, shortly before closing…read more Unfortunately, the customer service was extremely disappointing. The clerk seated at the middle counter had a very poor attitude. When I accidentally selected the wrong option on the self-service machine, instead of offering help or guidance, she appeared visibly irritated, sighed repeatedly, and showed clear frustration. She did not explain anything, did not help me choose an appropriate shipping option, and made it obvious she did not want to assist. I was polite and did nothing wrong. I simply needed help. The lack of professionalism and basic courtesy made the experience uncomfortable and unwelcoming, especially for a public service position. I understand it was close to closing time, but that is not an excuse for dismissive behavior. If I could give 0 stars, I would. This location clearly needs better customer service training and accountability.

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United States Postal Service-USPS - Very rude! I am a new customer trying to sign up for a P.O. Box and wanted to ask a question about setting up and she said we are done helpi

Very rude! I am a new customer trying to sign up for a P.O. Box and wanted to ask a question about setting up and she said we are done helpi

United States Postal Service-USPS - Ashford post office

Ashford post office

United States Postal Service-USPS

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Postal Plus Copy Center

Postal Plus Copy Center

2.0(2 reviews)
3.2 mi

Visited this location many times before, and the hours of operation needs to be changed. The door…read moresign states they open at 8:30am M-F, however they were not even open around 8:50am. Came there twice one morning because of the false hours. Even if the hours are adjusted due to Covid-19, they need to specify that on their door. This has happened on multiple occasions, which has been an inconvenient to my mornings. By the time I made a second trip out there around 10am, I had asked the clerk or whatever you call her, what time is the store open. Before I could even finished what I needed to ask, she jumped at my throat, "3 o'clock, 3 o'clock is when pick time is! Is that what you were asking or what?" Gave her a death stare and said, "No, what time are you guys open?" she said "Oh, 9am-7pm M-F." Great, well maybe next time change the sign, and wait until someone finishes what they need to ask before interrupting. One of my biggest pet peeves is interrupting someone mid sentence. It's rude and disrespectful!

I have visited this location multiple times since moving to this side of town. There is always this…read morevery friendly lady working, she is kind and helpful. But this last time I visited there was an older gentleman working there that was the complete the opposite. I waited in line for about 10 minutes, the place was very busy at that time. Once it was my turn I told the gentleman I had packages to drop off (they were already boxed and had postage). He very rudely raised his voice angrily telling me he already has too many packages there and he can not take anymore. This is the first I've ever heard of a postal store having a LIMIT on packages they except. He acted like I asked him to personal deliver my packages!! If there was a limit PUT A SIGN UP!! Don't start yelling at your PAYING CUSTOMERS!! Just because I was only dropping things off that day does not mean that in the past I haven't been in giving you business.... There is a descent way of talking to your customers and this SIR was not it. Needless to say, I have taken my business elsewhere. Amazingly, other postal stores are happy to see customers walking in to their establishment during these hard times.

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Postal Plus Copy Center
Postal Plus Copy Center
Postal Plus Copy Center - Store front

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Store front

US Post Office

US Post Office

2.8(55 reviews)
7.0 mi•Memorial

Very pleasant experience and although this page has not been claimed by USPS I will still take the…read moretime to acknowledge the energy at this location! I scheduled an appointment for passports a couple years ago at this location blindly even though I have closer locations but horrible experiences at those. Let's say I drive here an extra 15 minutes minimum without traffic bc everyone here is so pleasant and kind. It can be busy but I don't know a post office that isn't.

9/24/2025: I made an appointment online to get my passport application filed/renewed. The online…read moreappointment scheduling was easy. One thing to note, I tried 4 times to get the authorization code to be sent to my phone via text, but it would not work. I had to have it emailed instead. No worries, just letting others know the issue. I was helped almost immediately for my appointment time. The guy was very nice and helpful. I wish I would have gotten his name. Receipt notes: Clerk #5 on 9/24/2025 at 10:40 AM (my appointment was at 10:30 AM). I was there for maybe 15 minutes total. I was truly expecting at least 45 minutes. Everything was easy, fast, professional, and convenient. There is so much surrounding a passport, so it's hard to know where to go and what to do. I already has my photos done at Walgreens a week prior and I completed my paperwork prior to my post office appointment. Doing this will shorten your appointment time. Nonetheless, I was super happy with Clerk #5. He made my day by making my appointment a breeze. Thank you, Sir!

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US Post Office
US Post Office
US Post Office

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Postal & Tax Services - officeequipment - Updated May 2026

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