On June 5th around 11am I went to the Anchorbox store located at 5889 Gessner in Houston, TX. Prior to my visit to the store to purchase a strapping kit, my wife researched the price of the kit from their website to be $44.42 excluding taxes for 3,000 ft 1/2 inch strap. The store charged me $85.42 excluding taxes. I was a bit taken back by the extreme price difference and quoted the online price of $44.42. The young man stated that he has to charge the store price, will notify the owner and apologized. I bought it and left the store. Upon my return to the office, I looked up the price once again and the price of new elevated price. Pretty quick to make that change. Unfortunately for me I have no proof other than when I called spoke to whom I presumed to be a manager he, acknowledge that he adjusted the price within 30 minutes of me leaving the store and returning at my office. For clarity of my issue I have included my paid receipt and screen print of their website with the "updated" price. This is NOT a 10,20, or 30% difference. This is in excess of 50% and that price was still effective on their website when I arrived for my purchase. The change was made after I paid their "store" price. I find this highly deceptive and flat out wrong. I realize all costs are up. They knew there was discrepancy, and I am confident that many other brick and mortar shops would honor the price as stated on-line. read more

This place is very cool . I appreciate the service here . They sell buy the bulk here and the guys that work there are very helpful. Thanks a lot read more

Anchor Box Company - Packing Supplies Near Me

Are you moving? Have a special piece that needs special packing? An odd sized piece that you can't find a box to fit? Need some storage boxes that will last? Go here. Go here. Go here. Go here. I wish I had found this place before I started rummaging for boxes for my move. Here I found boxes that fit expensive artwork securely. The manager helped me measure everything out to my dimensions before I bought. Everything fit perfect when I got it home. I found a couple HUGE boxes that I wanted to put smaller boxes in for an extra level of security during the long haul move across country. You won't find boxes this big and sturdy behind Wal-Mart! Sure you can find a few boxes if you are lucky at stores and maybe the office...I did. But when I needed something specific or large I was thrilled to have found this place. Spend the extra few bucks (they really aren't overpriced for a happy move) on a good moving box for your TV or artwork or family heirloom. It will be worth the peace of mind later when you unpack. Packing materials too. read more

The customer service is horrible!! I didn't buy anything from Anchor Box this week. Thursday I shopped around. I went and bought boxes from a different company-at least they were friendly and professional. Anchor Box has an older male employee that seriously needs customer service training. He also should realize that Anchor Box is not the only company that sells boxes. read more

I searched all over Houston for an insulated shipping container and outer box and was delighted to find Anchor Box after an extensive wild-goose chase from other vendors. When I called to make sure that they had the box I was looking for in stock, they were friendly, quick to identify exactly what I was looking for and walk me through options. Their prices were competitive, their staff friendly, and their product options were much better than any of the other shipping companies I found online or in town! read more

Terrible customer service. Walked in and nobody greeted us. Then yelled at us because we were walking around. This company lost thousands of dollars. Oh well. We drove out of our way to visit this store. Very unfortunate for them. Good luck with that level of customer service. read more

The 60's called, they want their manual sorting system back. Each time I go to this place, they have this poor guy running around trying to get your order. THEN, when it's time to get your order, as a business, they have to call the "corporate location" to ensure your tax information is on file. LISTEN, I don't care if you come EVERYDAY AND THEY KNOW YOU, they STILL have to call the "corporate" office. Weirdest thing I've ever seen! A 10 minute transaction turns to 20 minutes because of this causing a line jam EVERY TIME. Called the office and mentioned why and the person got snappy with me. Company will be the FIRST to blame someone for having to close down. Did I say weird? read more

This is my go to place for packing material. Not only do they have boxes of all shapes & sizes, they have packing material such as paper sheets & bubble wrap. The staff are very helpful, they will even help load your car. But the biggest draw are the prices. If you value your time & don't want to drive all over Houston to find a box for moving, then this is the place to go. read more

DO NOT COME HERE. This business lacks integrity and professionalism. We purchased thousands of dollars worth of merchandise and unfortunately, when one of the many pallets that were ordered came out defective they tried to blames us for the problem. If you want to get defective boxes that they will then refuse to replace then this is the place for you. We found a fabulous alternative at Southwest Corrugated! Not only do they have better customer service, the boxes are all oat half the price! read more

Friendliest guys working at the Anchor Box, with loads of experience, ready to facilitate your request for unusual or common size boxes. They even throw in a free tape if you purchase more than $10.00. They were half the price for a 15x18 box sold by Kinkos or Mail Boxes Etc. Check them out. You will be satisfied by service and price. read more

Anchor Box Company - great service by these guys at Anchor box - Packing Supplies Near Me

This company had little to no integrity or professionalism. They do not make good on their deals then backstab you when things do not go their way. I have been a customer for many years but I will never purchase from them again. Watch when dealing with this family owned business. Half price boxes, here I come read more

A great place to get boxes if you're moving. They have every shape and size box you could possibly need. I bought a few boxes and they threw in a couple free rolls of packing tape. The prices are cheaper than you'll find at U-Haul or an office supply store. read more

Came here thinking I would break the bank buying moving boxes...I was totally wrong! I got a 24x18x18 box for 2.37 bc I bought ten of them. I only needed a couple for my move but I will def return here anytime i need boxes. The men that work here are also super sweet and helpful. They will carry your boxes out to your car for you without even asking :) read more

I have issue with current purchase. Their return policy is suck. They don't want to refund my money even though I haven't use their box. I Will Never buy anything from this store. Good business is not all about cash flow. Good care and customer satisfaction is the key for success. read more

the prices and selection are what keep people coming back, not the atmosphere. the people who work at both locations are, um, a bit eccentric. I've experienced both friendliness and shortness from the same person. but if you go to the chimney rock store, for heaven's sake, do not walk past the register to actually LOOK at the boxes. you WILL get scolded. read more

Well, I went to Anchor box yesterday on Chimney Rock @ Richmond. Guess what? It is no longer Anchor Box. it has been bought by 2 Men and a Truck company. They have boxes (all branded 2 men & a truck). But not lots and were out of stock on items like TV boxes. In fact, it seemed somewhat empty except for standard moving boxes. The help was great. But I didn't get everything I needed like marking pens, box knife, etc. if they have them, I didn't see them. But they did load my car up with the boxes i bought. read more

I buy shipping supplies frequently at Anchor Box. The variety of packaging and especially the pricing are above any expectations. AND each time I am there the service is very courteous and helpful. Want shipping supplies? How come your not here. Rev read more

People who works at that place are very friendly and customer service oriented. Not to mention the low prices. But we tried another branch of the same company on Gessner and the person who works there is the rudest, most unprofessional person you can ever deal with, so we decided NEVER to step foot into Gessner branch ever again. When we went to Chimney Rock branch, we were pleasantly surprised by how friendly and professional people who works there, that we felt compelled that we have to acknowledge the good and the bad and write a high star review for those team who works at Chimney. I guess when you see the UGLY, you appreciate the NICE ! Shame on this company who can find and hire professional people yet they keep rude unprofessional at other site. Great products and great prices but spoiled by a LOUZY management ! Worst yet, when we called the company complaining about the rude people at Gessner, no excuses or care was given ! Our advice is NOT TO STEP FOOT AT GESSNER branch ! Try Chimney Rock, they ROCK! read more

Great prices and two really great, though a bit eccentric, men who run the show. They are honest, direct, helpful, smart and very kind. I have seen them be beyond good to people, and react to rudeness from customers in kind. I don't blame them; some of the customers are spoiled, entitled folks. I do a lot of business there buying shipping materials for my online business, and I really like the prices, convenience and the people who run the place. read more

The prices were pretty fair for sure, but the man that helped us was beyond rude. The older black guy was just pissed off at the world or something. It was unpleasant to deal with him and if I wasn't in a hurry I would've left and bought elsewhere for a higher price just to be treated fairly. read more

I'd rather go to the Gessner location or order online. Very rude and made me feel uncomfortable. I think this is what their whole life amounts to, so acting like a bunch of cocky a**holes is what they aim for. read more

I ordered an insulated shipping box online and went in store to pick it up. Prices were very competitive, and in my case, cheaper than Amazon. The staff were nice and helped me assemble my box. I would come back here again! They seem to have every type of box imaginable. read more