So not only does USPS marked delivered for items not shipped it doesn't make it to the actual mailbox till about 2-3 days later. In this situation 2/3 were delivered and the 3rd not to be found, I opened a case, the case worker writes a postage with a return call #, it shows they have tried to call but no answer, how do you get a message back to USPS showing they don't answer? I got it, lets leave a review on yelp so others know of what I'm experiences with local mail. This isn't the first time and it appears until we move out of Torrance this issue will be on going, considering the previous reviews here it doesn't seem promising, advice is this, don't ship through USPS or have others ship to you through USPS as if the insurance is less than the value you will be at a loss. "Please call me directly at 310-222-5902 at your earliest convenience" is the memo, at least have a voicemail if your requesting a callback and at least call back, my phone records indicate there are no missed calls from USPS, what a waste of time chasing and making sure people do there job and its not even. The protocols really need to change here as I'm sure I'm not the only disgruntled person. read more

Pro-short line Cons-Not friendly or helpful personnel. Even though I was the only one in there the gentleman seemed annoyed that I interrupted his conversation with another employee to ask a question and he was not very helpful at all. - only took cash no credit or debit this date read more

This was the closest post office to where I was staying, and honestly it was still a pain in the butt to drive to. What happened to Torrance? Do they not believe in those large-blue public mailboxes where you can just drop a letter or a bill? I'm used to having those on virtually every other street corner. I must have carried a letter around with me for two weeks before I found myself here, only to drop a letter. Glad I don't have to deal with that anymore! read more

Rude, rude, rude. I called because I had a question and the lady talked over me and wouldn't let me finish talking. If you're going to have that attitude DONT WORK WITH THE PUBLIC read more

I sent a Christmas Gift to an elderly Retiree. It never got to her, I believe it never left the 1433 Marcelina Ave Torrance Post Office! According to tracking it didn't leave the LA area. When I returned to mail another package, the Teller who had accepted/stamped/shipped the lost XMAS card was saying, "If it smells like perfume, it has money in it. If it smells like perfume, it has money in it!!" The XMAS card that is forever lost did smell like perfume..... read more

STAY AWAY!!!!!! Jean treated me unfair, overcharged me, not customer service oriented and told me to not come back!! I asked if she clearly told me to not come back and she screamed YES!! infront of 10 customers. Unbelievable!!! read more

Small location and some of their inventory needs restocked. Helpful staff but it feels under staffed. Lines can be pretty long. This location is the closest to my place so I try to deal unless I'm in a rush. read more

I will give them 0 stars if I could. I sent a very important package to my son in San Diego from this office overnight, I paid the $16.50 and they said they guaranty a 1 day delivery. Is over one day and the package was sent to San Bernardino not San Diego, I called the 800 # and after 40 minutes of waiting to get help, they said they are very sorry but the package was sent to San Bernardino by error and is ready to be deliver..... WHEN???!!!! They will have to give me my money back, but they can not just mail me a check, I have to go back to the office, get in line and then maybe get my money back... but that is not the problem, I sent this overnight because it had to be there by noon today... I hope this is not going to create a serious problem for my son. Sorry son, very sorry!! I WILL NEVER TRUST USPS WITH ANY IMPORTANT MAIL AGAIN!!! read more

My first experience at this post office was terrible. The gentleman who assisted me made it very clear he hates his job. Beware.

This place is in the cutest of Torrance neighborhoods and there is ample parking. It's not a very large Post office, but it has everything you need. I showed up here around 2 pm on a Friday and it wasn't very packed at all. I really liked this post office! And I HATE going to Post Offices. The people here were very friendly and I didn't feel rushed at all. I had a couple of packages I wanted to send and wanted to know if it would be cheaper to send it in my own box or a medium priority flat rate box. The woman assisting me took her time to weigh each package and let me know what my options would be without even the slightest hint of annoyance. I appreciated that immensely. I live in Lawndale and hate my local post office. I think I may just make the trek here for those times I absolutely need to go to the Post Office. read more

I came here today to send out my brother's birthday presents. At first, driving by, I couldn't find it because it was incognito. Upon walking towards it, there were 2 blue post office boxes right in front. "Hello," I told myself. It was small and quaint. You can tell it is an older building. Nothing extra special, but what do you expect from USPS? read more

Even though this post office can get busy they are pretty efficient. They practice Covid safe social distancing or at least try to. They always make suggestions that are the most cost efficient for me. And always answer questions I may have. read more

Friendly customer service. Impatient customers waiting in line who will make it known that they are unhappy with you if you don't have your shipping item ready to ship by the time you're at the front of the line.... calm down people! (it's only your lunch break-- it's not an emergency!) When I went they had boxes for 50% off, even non-holiday boxes. Complaint: why is there no automated machine here yet? :( that would save so much time for those who simply need to buy a stamp! read more

There is no excuse for how PATEL just treated me at this location. I ship around 10 packages a day and have been to just about EVERY USPS location in the South Bay and have never had an experience like the one I just had. When I go to this particular location, I usually drop my packages off in their unsecured glass box and hope no one steals my packages since no one is EVER watching the box! But today I needed my packages scanned in so they showed as received and wouldn't be pushed aside and scanned in tomorrow or the next day(which happens quite often). When I got in line, the "assistant" asked if I was just dropping packages off and I explained that I needed a receipt. She shortly replied, "We don't give receipts." I thought this was a strange policy especially since I have seen them give receipts before but said "Ok, well I need them scanned at least to show my buyer's that I brought them in." She impolitely replied, "You're suppose to put them in the box and we will get to them when we get to them." I have NEVER been told that if I wait in line like a normal customer that my packages could not be scanned so I continued to wait. By the time I got to the window, the office was EMPTY. I explained to the clerk, Patel, that even if I couldn't have a receipt that I just needed them to be scanned. This is when Patel thought it would be a good idea to start lecturing me as if I were a child. He began by saying, "that since we aren't busy I'll scan the packages this one time but this is not how it works and next time put them in the box." I replied that it was bizarre that he would say that since I've never been told that the USPS couldn't scan my packages at the window. He rudely replied, "there's nothing bizarre about it! just facts." I continued to stand there and thought it better to just let him continue to scan the packages then argue further but apparently he felt like he should keep lecturing me. I continued standing their quiet while he continued making comments until he had the audacity to say, "AND YOU ARE GETTING AN EBAY DISCOUNT FOR YOUR SHIPPING SO WE DON'T HAVE TO SCAN YOUR PACKAGES RIGHT AWAY. WE WILL GET TO THEM WHEN WE GET TO THEM" That is when I finally lost my cool. Just because I get a few cents off for shipping through Ebay doesn't mean I am not a paying customer and you have the right to brush off my packages until you decide fit! I told him that he was being extremely rude and to give me my packages back and that I would go elsewhere to do my shipping from now on. I went to my local USPS here in San Pedro and the clerk took my packages with a smile and began scanning them. I told him about the experience I had just had at this location and he let me know that Patel was entirely wrong. That is NOT the USPS policy and that is not how things should be handled by clerks. He said they were lucky to not have someone like Patel working at their location but it was still lame that he was working for the company. Truly disappointing experience and I will be reporting this incident to USPS so hopefully these clerks can receive some extra training in customer service! read more

I have been here twice, both times around noon to get stamps for my mail. Found parking easily in front of the post office. The office was not busy - I waited in line for less than a minute (2 windows open and only 1 person waiting in front of me), and the workers are friendly and fast. It was less busy than the post office on PCH when I visited. read more

US Post Office - Office hours! - Post Offices Near Me - Torrance, California

This place is a hit or miss. I've had good experiences where the line was short, service is fast, and parking is plentiful. Then again I've had times where parking is non-existing, line was long, and service was extra slow. I actually stood in line for what seemed like forever once because an employee was too busy flirting with a young female customer! The only tips I have to make the trip easy are : Don't go during lunch time. Have your items ready. And load up your phone with music, games, or books to pass the time while in line. Good luck! read more

They have one postal person when there's a long line. You can't drop off prepaid packages...you have to wait in line for it... ridiculous. The postal person totally ignore a customer asking about the drop off box. I would give it a NEGATIVE star ... don't even deserve a one star... read more

DO NOT COME HERE IF YOU WANT RESPECT. I have done business at this USPS several times in the past. The individual named Eddie was extremely UNPROFESSIONAL and RUDE. He was complaining that my envelopes were "borderline too thick", and insisted he was doing me a favor by shipping them at a lower cost. Then he informs me another parcel I had would ship at twice the cost of a flat rate envelope, so I kindly asked if I could switch it. While displeased, he allowed it. He then thought it a good idea to irritate me further, and insist that next time I order package materials online. I informed him I ship something like this annually, if ever. He then stated, "Yea, well it doesn't hurt". Yes, blame the customer. Good job. He was then annoyed at me when he didn't properly set up the payment process when I inserted my credit card chip. In front of the other customers, he sternly instructed me to make sure the card was not in the reader. Nice. Now we're on to humiliation. And finally to add the cherry on top, prior to me leaving, he again reiterated, "You know, those envelopes were not envelopes, but parcels". WOW. I was clearly being spoken to as if I were an idiot and a nuisance. This guy needs obviously hates his job, and needs to be counseled on customer service ASAP. What a disgrace to USPS. P.S. Parking here sucks. read more

This is the 3rd time in a year that USPS packages routed through this post office to our business in Torrance have been marked as an attempted delivery or delivered shipment, when they DID NOT get delivered or attempted at all. Every time they claim someone tried to deliver it after 6pm to our business and was unable to do so, yet we have two shifts of people here from 6am to midnight, monday through friday. The first 2 times they claimed to have delivered it on the tracking and when I check the video of my CCTV cameras on the building they outright lied about it and never even entered the property. After complaining to usps, the packages showed up the next day with no explanation about why they still had them (expensive electronics both times) and yet had marked them delivered. This latest time they marked the package "held at customer request" after they didn't bother to try to deliver it, when neither me nor the 2 different amazon sellers who put the goods in the package requested that, and now they refuse to answer the phone at the post office at 1pm on a Tuesday to explain when I can pick it up or where my package is. If there was some way I could make sure that none of my mail touched this post office I would do so, since they are pretty much a black hole to packages that you expected to get on time. They had one job. read more

all i can say you guy are the worst phone # dosnt work i laugh so hard i almost pee,i have a post office box there ,,,,,,,,,lmao only the goverment can get away with this read more

I don't usually come to the post office often, but this was a great experience. A small quiet office, nothing like what I am used to. Nice workers. Got in and out quickly. read more

They do not have tape. I find this very odd given the business they are In. They will force you to buy a whole thing of tape for a one time use. Very convenient read more

This place is awesome. It is in the heart of downtown Torrance. Great place to be around. Only open during the day and has no self-service kiosks. It is perfect for me when I just need to drop something off and am passing thru. I haven't had the chance to deal with the Postal Service Workers but I'm sure they are like many folks who just want to do their 8 and go home. Its a nice building and is in historic and well maintained Downtown Torrance. Kinda like a blast from the past. read more

Didn't even know this post office was here until I found it on Yelp. Super convenient. Parking is never a problem. Customer Service is great. And you can buy stamps no problem. Only thing is I wish they were open a little earlier. But can't really complain. read more

That Raj guy and the Assistant(Asian lady) definitely should not be around customers. They really need to keep them in the back where they don't interact with people. I get yelled at by Raj for NO REASON. Don't take it out on the customers just because you are having a bad day! I forgot the Asian lady's name(Vivian?), but she's as useful as a cockroach. She was VERY rude when I asked her a question and not helpful at all. No wonder they say postal workers are disgruntled. These people definitely show it in their attitudes read more

Convenient location...kind of hidden away...I found a parking space right in front...walked in...there was 1 person in line before me...sent my package and was back in my car in less than 5 minutes!!! That's awesome! read more

I've never had to wait in line long. My only complaint is the parking. There's a lot of slow moving elderly people in this town so that means waiting for a parking spot can take forever. read more

I love these guys. this is the best little post office around! the place is cleaner than most post offices and the staff is always helpful, nice, and patient. the lines are never too long because the staff is efficient and keeps things moving. read more

Very old school post office but the employees are nice 90% of the time (which is rare for post offices!) Even with a long line it never takes longer than 10 minutes and they will help you find the best rate. Just don't come on Friday- it's always crazy for some reason! They also have a scale, shipping supplies for sale, and p.o. boxes, but no label machine so you have to talk to people ;) read more

this is the worst post office ever not only the employees are rude they don't know what they are doing. they have lost 2 of my mails instead of sending it here at ca they sent my mail to another state not informing me or whatever so the important mail that i paid to be rushed was received after a week! now i mailed an important mail again they marked it as delivered but it never came to the recipient now i am having troubles about that mail i need to pay fees because it never came in time or should i say it never was delivered but it was said it was delivered on the day so disappointing. this postal office should be closed down or fire the employees they don't know the results of their actions to their customers. read more

Great experience; well, as post offices go. The day I went was not super busy so I don't know how they handle rushes but I had zero problems. Plus the location was great; Giuliano's is practically across the street- I'll be back! read more

This Place is kind of hard to find for first time comers. There is no obvious sign. Do Not hesitate to ask people where it is. When i go there after work around 4.45pm, quite a lot of people. Reliable Service, I never lost one package. read more

Terrible! Several of my packages have been lost and a couple more were sent to the wrong location! I finally went to the post office on Crenshaw and my packages have since been delivered to the right place. Whoever sends out deliveries from this location is an idiot. read more

Quick line - no fuss - plenty of parking - what else could you want from a post office.

Asian old woman was only one on duty and she was SUPER rude. I mean, I'm an asian guy and even I think she's pretty darn bad. she got irritated when I asked a simple question. She threw my package with a lot of force on purpose into the bin as 'revenge' for me irritating her. Super negative energy and VERY unhelpful and uncaring. read more

This office phone number does not work or they never answer the phone. I've called 100 times literally. I'm trying to contact ya since I work 8-5 I don't have time to go in weekdays. I have issues regarding a package that states delivered but never got it. read more

I had a box to ship, postage was already paid online. I waited in line for a receipt. When I got to the counter and requested a drop-off receipt, the lady behind the counter just scowled at me and said "no receipts." I explained that other USPS locations have been happy to provide drop-off receipts. All she did was give me a dirty look and repeat "no receipts." Not sure what I could have done to be more polite, but all I got in return was dirty looks and refusal to be helpful in any way. read more

I don't think most people expect the greatest service at a post office, and I doubt many people would check Yelp's reviews for one, but I just have to write my review to vent about the horrific service I've had here! A woman here murdered 100 of my pet shrimp I ordered from Hawaii last Christmas. The box said "LIVE shrimp. Keep cool." She unapologetically scolded me for not picking them up on Friday, said she didn't want them to rot and stink up their office over the weekend, so she PUT THEM IN THE FREEZER. I understand that accidents happen, but that was not an accident. How does anyone with any sense put something ALIVE in a freezer? Fast forward one year later, my mom wanted to order the shrimp this Christmas. Yesterday I made a special trip over there to make sure they don't get frozen over the weekend again, but the lady behind the counter was COMPLETELY unfriendly and unhelpful. She wouldn't even look at the tracking number. She told me to go to the main office, so I did this morning...but unfortunately the shrimp were sent to the Marcelina office which is closed until Monday. If they murder my shrimp again, I.....should go postal, but I'll probably just cry again. read more

We (66 Units) of Spencer Court Have been receiving mail after 7 PM for the last 2 weeks, which is significantly later than experienced for the last 30 years. This late mail service sucks. Why don't you hire some additional help? Or, maybe just turn the work over to UPS or somebody else? read more