Quality/Quantity - Easy in and out. Huge location with PO boxes everywhere! Good utilization of the…read morebuilding. See pictures. Plenty of parking. This location is not busy at all. Ambiance - See above. Open 5 days a week from 9am to 5:30pm. One of two USPO in Sparks. Service - Self service. Price - Depends on what you ship. But it is still very inexpensive to send physical letters. Well not as inexpensive as an email, lol. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

Called at 3pm on a monday to hear a message saying they're closed and that their hours are…read moreMonday-Friday 9am to 5pm.

This post office is my least favorite. It's the most busy because it's central. They don't have…read moreenough staff helping ever. Two people and 13 people in line. Take makes for a 25 min wait just to mail a letter. It's mind blowing. every time I am here it is the same. I just wasted my lunch break and got back from it late because of it. No thank you. When I finally got to the front there were 20 people in line.

My experience has always been positive when coming here. Team is friendly and helpful. Since I…read morestill use stamps and mail I appreciate this location.

Nooooo! It is a funny this having a local "Main Post Office." I was born in Los Angeles, grew up…read morewith post office only mail service in Incline Village (no local mail routes), and went to college and high school in San Diego. So, I have seen having to rely on a post office for ALL mail services, long lines on the last tax night, supersized mail hubs, and everything in between. Mail and many postal services have taken a passenger/back seat to e-mail, on-line bill pay & billing, and services like FedEx and UPS with their own local stores. The USPS it is still an important part of getting mail, ballots, bills, magazines, ads, benefits and packages. Trusted locals for sorting and post marking is still needed for aging Americans along with the sense security that it provides. Locally the USPS carriers are very competent at home delivery. The post offices are clean, productive and mostly friendly. Quite a bit of the speed, local knowledge, and professionalism goes away if "Operations" are moved to Sacramento or beyond. There is a reason our Amtrac office is not even a though on most peoples mind in Reno. We are the forgotten train stop between actual Train Stations between Sacramento and Denver. Not to mention that there are 100's of great paying local jobs that disappear when they "streamline" operations. I understand the business model needs to change to keep the service alive but maybe we could cut back in areas of the country that haven't doubled in population every 10 years.

**One of the most unresponsive and indifferent USPS locations I've ever dealt with.**…read more This Reno USPS branch has shown a blatant disregard for its customers and basic responsibilities. Despite having a mail hold in place, they continued to deliver mail while we were out of town, leaving our mailbox overflowing and creating a significant security risk. We even left clear signs inside our mailbox about the mail hold, but they ignored them and crammed mail right past the notice. Adding to the frustration, our Change of Address (COA) has been handled just as poorly. We've used USPS forwarding services in the past without issue, but this location has turned a simple process into an expensive, exhausting ordeal. The staff is unhelpful and, frankly, irreverent. Communication is nonexistent, and any effort to resolve issues is met with complete apathy. Customer service and professionalism are clearly not priorities here. If you value your time, money, and sanity, avoid this location at all costs. Don't get me wrong, all USPS locations are pretty bad but their incompetence and blatant disregard for basic mail-handling standards at this location are really next level. I'll admit: I don't often find myself aligning with the Trump administration, but if there's one area of overlap, it's the tiny sliver of my views that says privatizing USPS might not be such a bad idea. If you've had a terrible experience with this location, I highly recommend submitting a formal complaint to the USPS Office of Inspector General. You can do so at the following link: https://hotlineform.uspsoig.gov/en-US/Hotline/?stepid=cb212db7-5dd2-ee11-9079-001dd80bee4b

It's been years since I've been to this specific UPS and it was to complete a bunch of Amazon…read morereturns on my own at the kiosk. I was reminded at the standout friendliness of the owners. I made my returns a bit complicated on my end and I was told, "we'll be here all day" with a warm chuckle. The female owner from whom I remember years ago was kind and asked if I needed any help lol. I wish this was within my route of going to UPS as I feel I would always have a good giggle and leave with a good mood. All of the UPS staff are attentive and nice but the Baring Blvd- UPS location is truly one of a kind!

No stars today 9/11/26 Incompetent employees! never go…read moreback! I have mailed cards in a padded envelope For safety. Reg mail service about 7 dollars Now 15? Then was asked what's inside the Envelope? did Not feel safe having this incompetent employee knowing my Business. Then his women sidekick was Sarcastic in her response how they were Trying to help !? be careful mailing any Personal cards or letters when these 2 people are working together! I have been In this location many times. Never seen These incompetent pair ever. Hiring From the bottom UPS store!!

The Postal Annex offers a variety of services. I appreciate being able to go there and avoid the…read morelines at the US Post Office. Staff is very friendly and knowledgeable.

I walked into the store and made an observation about the purses and wallets,ect. for sale; it…read morereally caught me by surprise. I them hear a voice in a rude tone asking "can I help you". I asked her my question and the answer came in the same rude blasse manner. I felt like I was bothering her and I should leave now! I made the mistake of asking a few more questions, whoops, wish I left while I was behind. I'll never go in that store again!!

I go to this post office often for work, usually at least once a week and it's always been a…read morepleasant experience. It's usually Janice working the front and she is always very pleasant and provides service quickly. She knows the answer to everything! The line is sometimes long but that's at any post office. They are also closed for lunch I think from 12-1 which is inconvenient because I like to go on my lunch but not too big of a deal to find another time.

I got a text saying my package was in my mailbox at 1:27 PM, but I checked at 5 PM and my package…read moreisn't there! What is going on with the mail service? This is the second time this has happened. They should train people who actually like working there.I hope they deliver it to me tomorrow, Saturday, since the office is closed.

They don't seem helpful or friendly at all. This the 2nd time I had to use them and both staff…read moretreated me the same way. Like I was taking up their time. These days I'm looking for customer service. There are others companies that charge about the same and do it with a smile!

I didn't get my package today, even though I was home at the time FedEx claims they tried to…read moredeliver it. They claim there were "security retrictions." I don't know what they mean. I don't live in a gated community or HOA neighborhood. There was road constuction at one end of my street but not at the other side. Does this mean a FedEx driver doesn't know how to go around the block?

Hidden Gem Alert. This quaint post office is behind Shoppers Square the access is off of Casazza…read moreStreet. It got remodeled and repositioned when the whole center did for the Reno Public Market. It is never too busy, always clean and friendly.

I don't know what's going on with the USPS but the delivery service has become awful!! I'm a seller…read moreon Poshmark and my sales deliveries have been taking up to 2 weeks for a three day usual trip. For example I sent my BFF a package on 12/ 19 and was hoping it would make it by Christmas but NO it went all the way from Reno to Indiana!! to San Jose, CA! She just received it yesterday.... I literally couldn't believe it ! Things have been bad for months but for it to go to the Midwest, seriously. Something is very wrong since this has been just awful for 6 months now, my customers in Poshmark have been very understanding knowing I have shipped it the next day after they purchased. I would like an answer to this problem. But of course I won't from a government entity

I had package diverted from my home address to this facility to ensure its arrival was ok…read more I received an email that it had been received and I headed over after work. I missed the original turn but turned right after and was able to wander through a few parking lots and find it. I parked right at the door and was only delayed by a few minutes waiting for a customer service rep. They recognized the address right away and headed to the back to get my package. All I needed was to show my ID and autograph the electronic signature pad and the package was mine. Perfect and easy.

THEIVES! They don't deliver your packages. The drives steal them because they forget when they…read morescan them for delivery it updates the gps tracking and you get shown it at their house and when you call you are told you will get a call back from management in town and they either won't call you or they call you in the middle of the night more upset that you know their driver stole it and not that they are thieves and committing a felony

They under pay one of our load and we can NOT get a hold of the accounts payable and when you call…read morethe broker, he just tells you he will call you back. Never receive a phone call back from anybody. We followed all they asked and still stiff us. Not to mention they do not stick to the agreement. We agreed to haul a load from KCMO - Aurora CO next thing you know our trailer is being loaded to Salt Lake City UT and if you do not take it they will put another carrier to haul your trailer.

I don't recommend this company to any people of color due to the fact I was there for five months…read moreand the manager has said some very racist things to me. His name is Zach Zamborelli. He's the manager of Eagle Central. Also they were discriminating against me because of my age. I'm a lot older than everyone there.