Appalling. I have my mail scanning service here since 2 years or so. They are constitutionally incapable of scanning mail. They take a photo of it on a dark table. That is not a scan. I currently have mail TWO MONTHS old there that they have not scanned. This is a black hole of mail death. read more

PostalAnnex+ - dead and dying mail - Printing Services Near Me - Sparks, Nevada

I just read a review from Kellie V. I'm appalled. I have been going in since 2014 and we LOVE Carol. She is the face of that business (I think she's the owner). Always smiling and happy and accommodating. Goes above and beyond for us, always! Have no idea what is going on with some people. Do they go in there just to bash people? Wonder what other reviews they write for other businesses. So let me reiterate. I think Carol is the best when it comes to customer service. In fact, I still drive there just to see Carol. I know if I have any issues Carol will take care of it. My wife and I could go to the post office, but we appreciate the service Carol gives us and will continue to go there. We love you, Carol Thanks for always being there and making it a happy place! read more

Several weeks ago I went in to mail a small priority mail box, postage determined by USPS to be at slightly over $10. I was quoted that Postal Annex will charge me more than $20 for the same package. I inquired about the difference in price, and was told that those are the price parameters given to them by the USPS. I declined the transaction and went to the local USPS office to mail the same package and was charged a little over $10. I asked about the price quoted at the Postal Annex, and was told by the postal clerk that difference in price was Postal Annex's own MARKUP, and NOT the parameters set by the USPS! I have been a customer of the Postal Annex for more than 20 years, and I felt that I deserved a bit more honesty about their prices than I received. I terminated my relationship with them, and was told that there will be no refund from my PO box renatl fee, and no refrund to the PO Box keys!!! My personal opinion: "think twice before using their services, unless you have extra $$$ to spare!" R. Christopher read more

Very helpful ladies every time I go into this location They go above and beyond and never rush you out the door - I've had things sent out to different states and they always tell me which option is the better deal money wise read more

I live around the corner and sometimes work from home. I dread going into Postal Annex. The older woman that works in there is snotty and rude. I don't know if she saves this just for me or she treats everyone like this. On Monday I mailed a large envelope with a copy of a policy, a pen and thank you note in a folder. I requested flat rate no tracking. Today I mailed EXACTLY the same content to someone here in Sparks. She first told me should couldn't mail it because it was not "flat", the pen....(no issues on Monday). When I told her she mailed the same package on Monday and she had no issues she threw her hand up. Today she charged me $1.00 more than Monday. Monday's package was addressed to CA. The only reason I am giving this 2 stars is on those rare times I have been able to deal with the owner, she is always polite. I will now drive out of my way before I go back to this business. read more

Come check out the PostalAnnex+ April 30th from 11am - 3pm for a Spring Fling Craft Fair! read more

PostalAnnex+ - Craft fair!! April 30th, 2022 from 11am - 3pm - Printing Services Near Me - Sparks, Nevada

Had a very unfortunate experience here today! I went in to have my signature notarized. I handed over my license and started filling out the form. I printed my name then signed it. The woman was right there filling out her book with my license info. She was standing right across the counter no more than 6 inches from me while I was filling out the form. After I had printed and signed my name. She says "I hope you didn't just sign your name". I said "You just watched me do it". Then she proceeded to tell me that since she hadn't finished putting my info in her book I would have to have to get a blank form, which of course I didn't have. She then made excuses about how it wasn't her fault it's the rule. I would have thought when she saw me printing my name she would have said something like... make sure you wait to sign that until I finish putting you in my book. I guess her expectation was that I know all the rules regarding notary service. I had no idea that the information had to be put in her book before I could sign my paperwork. I did know she had to witness the signature, which she did! I'm just so disappointed in the lack of customer friendly service that I've received in the past. Unfortunately I won't go back there now! read more

We've used them since moving to a rural part of Reno & wanted to make sure our packages & mail get received somewhere consistently. It's been 3 years and the service is impeccable. Both Tipa & Carol are lovely to us always and have never had an issue. I would highly recommend. Thanks ladies !! read more

an update to my previous review. I contacted the corporate office. they called me back. said they had spoken to the owner who told him that I had declined the insurance. I was flabbergasted. I let him know that was a bold faced lie. my son in Wisconsin went to the UPS facility where we thought the package was last seen. they will look into it, but they said that this place WAYYYY over charged me, and the price for $1200. of insurance was all of $15. dollars. WOW. just wow.. We shall see what the paperwork shows read more

I never write reviews... I am in tears over this HORRIBLE business! Faulty, outdated equipment! Do not bring your business here. My husband dropped off 2 stacks to be spiral bound. (Almost $30!? I've paid ~$5 in the past per book at other establishments, BUT was willing to pay because of how important these projects were.) They destroyed my very important documents! I waited days for 2 important personal and teaching planners and documents to be spiral bound. Their "machine shredded them." They put holes in every sheet of paper which cannot be replaced. And then claimed they could not get the binding though. How is that my fault? Pages were frayed; they messed up pages and tried to make copies (bad quality ones) to cover their tracks. What a mess!!! They called days later saying they couldn't do the project. Then why did you attempt it? Why ruin my stuff? "Because normally the machine works." Yet, I was told something was wrong with the paper I brought even though it was regular copy paper. They refunded in cash what I paid to have the job done...What about my time, energy to try to rectify this, not to mention the irreplaceable documents? They offered to make copies and return them back. But the copies would show all holes and were awful quality. DO NOT waste your time and business here!! Only giving one star because I have to, and the lady "felt bad." And I don't take anything out on her personally, but the business needs to rectify this. So so disappointed and overwhelmed with this mess. read more

They seriously changed a dollar for a small piece of tape. And they were rude. There are plenty of other postal places to use

Employees NOT WEARING MASKS. Basic services. Not up to current technology. Not able/willing to scan QR and print a FedEx label. Only have rolling carts you can drop boxes in without receipt. They seem to be more focused on selling the handicrafts they make and do-dads than actually being an efficient local "postal" service. read more

I didn't know Carol had sent my package to the wrong address. It was coming up as delivered and my sister had not received it.. on a wild goose chase with the office of the apartments, and asking neighbors. I came in person to postal annex and was made aware it was sent to the wrong address. Carol had typed in the wrong address. I'm being told it's not there problem because I signed the receipt that had the address on it. Like everybody reads fine print... I was never asked to verify on the receipt or asked to put insurance on the package. read more

I utilized their package receiving service to avoid packages sitting on the porch of my vacant rental property. The order came in multiple deliveries over a couple of weeks. Their charges for receiving and storing, so that I could make one trip to gather my items, were extremely reasonable. Carol and Tipa could not have been nicer and more accommodating. I'm always happy to support such nice, hardworking people and their businesses. read more

Well i have given these ladies a few chances now. 1st time i was rubbed the wrong way was when they repeatedly told my children if they brake something they buy it. They are little but we're standing close to me the entire time. 2nd time was when they told me they couldn't give me my companies PO Box when i had my ID and and key and my name is on the box. 3rd time was today when they told me they could not give me a receipt for my drop off for USPS. I'm not sure who would go here unless you want rude, and unhelpful, ladies. Never again! read more

I had a package that needed to be mailed. I brought it to Postal Annex and I was advised the shipping cost was $34 (FedEx). I should have questioned the cost at that time but I figured they knew the most economical way to send it. A couple of days later because the high price was still bugging me I checked with USPS on the cost since I had the weight and the dimensions of the package I had mailed. The cost would have been approximately $20 by shipping iit through the postal service. Unfortunately I was unaware at that time that Postal Annex advertises "We compare top carrier rates, so you have the choice." I had a choice, but I never knew to ask for it. I'm disappointed. read more

Went in for a notary. Best in town. Fast, friendly and very knowledgeable. I would recommend this place for notaries all day long.

I purchased two holiday wreaths as gifts and ordered an additional one. I was called on Wednesday to let me know it was done and I told them I would pick it up Friday on my day off. I got a call Thursday from her employee stating they sold my wreath as they put it on display and someone wanted it. I was in disbelief. You order something and they sell it to the first person waving money! I do love the owner but the lady that works for is just nasty, rude and greedy. I will no longer use this facility to mail any of my packages! Get rid of her before you loose all your clients. I will also tell all my friends and neighbors read more

I received my mail there for five years and mostly had no trouble but my iPhone indicated that I had received a package there and when I went in to pick it up Carol told me I had no package. I had to insist that I did before she would look again and found it. My sister-in-law sent me a Christmas card with a $25 check in it and I didn't get it in my box until February even though postal annex's "rec'd " stamp was on the envelope showing it had been received on February 22nd. read more

Had a great experience here. Not only did I have the incorrect address they were able to find the correct address for me. Most people (the post office) would have given me my walking papers. Not these ladies. They went the extra mile. Terrific gifts all about the place. Highly recommend this establishment. read more

Love this store! it's always super clean and has all you need to ship. The Asian girl at the front is so nice as well. The post office should really learn from a business like this. I will continue to ship from here. read more

While they are nice and attentive to customers, it is overpriced. They up charge for USPS priority mail flat rate!! I brought my own packed large priority box to ship, and instead of postage fee of $17.90, I was charged $26.35. When I asked about it, all she did was shrug at me. Same for priority flat envelopes, an extra $3! All they did is slap a sticker on it. And my prepackage plain box was put into another bigger box by the man, while I was busy paying for the usps box. Without even asking me first, so of course it cost more to ship, because size was bigger and more wt from extra packaging! I should have just drive an extra mile to get postage from the post office! They advertise that the pack it for free; they reuse old boxes & packing materials that customers bring in, and still charge you for it!! Customer beware!!! read more

Honestly the nicest people ever work here. They go above and beyond for the customer and really do care. They also have the coolest local stuff that you can purchase in here! It's a pretty great spot! read more

Most unhelpful place I've ever been in! I had labels printed and ready to go, I simply needed tape. This place wants to charge you a dollar per package you drop off...seriously? I didn't have my wallet on me, so I walked back to my car, reloaded my packages and left. BAH-HUMBUG! read more

Have used this company for all of my mailing and shipping needs for a few years now. My kids love mailing letters to their family and when we come walking in the 2 ladies in there always make it way more exciting for them. They ask who they are mailing letters to and are very patient when my kids pay for stamps. They also love the little doggy the owner has. I like being able to walk in and drop off pre-paid boxes right on the counter and avoid the line and yesterday when I was in, the lady at the counter gave me a media discount for shipping some books. I didn't even know there was such a thing! read more

I needed a notary close to my neighborhood. To much of my demise, there was Postal Annex. Paul took time to be sure the documents and related copies were prepared. So thanks Paul for your service. The store was clean, bright and most of all cheery when you first walk in the door. I love the fact they have so many services in one business environment, and they even have mailbox rental (cost less than at the post office) plus their shipping/packaging are made from recyclable materials!! I like that feature read more

Rude rude rude! I'm not sure if the lady was the owner or an employee...,we went to have documents postmarked that had to be postmarked by today and she refused to do it! Rudely said go stand in the long line at the post office...won't be back! I guess they think since Scolaries closed that people don't have other options... Well the post office line was short and they postmarked...we mail a lot of pkgs and other postal needs but WON'T BE BACK! read more

I have mailed multiple packages from this business. Each time I noticed the prices were marked up incredibly high! I know they need to make a living but please stay competitive. And give me a reason to pay the higher price, the service leaves a lot to be desired. When asked why or why not the ladies working there always reply "because" or "that's just the way it is". Huh...okay. I guess I'll take my returned package elsewhere. Thanks for not giving me a suggestion on how to fix this. read more

I sent a package to Japan using this postal annex in hope that I can save some time since there's no line here compared to the post office. I had sent packages before in the same address with no problem at the post office. First, they charged more about $10 more so I paid over $80 when it could've been less than $70. Then I asked for the custom form and they said they'd take care of it and I thought that was good for me (less paperwork). So 3 weeks later my friend (in Japan) in a panic messaged me that Japan postal service informed her that the package COULD NOT BE DELIVERED because the address was wrong and it's being sent back to me! In the end, she was able to recover it and found that the address was indeed written wrong (and not by me). So lesson learned I will stick to the post office. read more

Cheap faxes. Friendly service. Why did I go all the way to Fed Express?

Tipa is a nice as it gets. Very helpful and kind. I wouldn't hesitate using this store. I know USPS does not provide any discounts to this type of store and if I want to stay out of lines at the post office this is a great choice even with the extra cost. Time is money for me!. read more

So happy to have found this postal annex. We rent a box by the year. Travel a lot and have had our mail sent to our location. Tipa and Carol could not be more professional and efficient, as well as smiling and friendly. They have been kind enough to 'go the extra mile' watching for our replacement ATM card when we were hacked and far from home. Super accommodating, when helping us package unwieldy objects (fishing pole) and finding the cheapest way to ship. Thank you ladies for superlative customer service and thanks for supporting our troops. read more

Overpriced and customer service takes FOREVER!! Staff isn't very pleasant either. Def will never go back, especially when USPS is down the street. I stood in line here for 20+ minutes... there were 3 people in the store. read more

5/5 would recommend for anybody looking for a postal service, the new owners are very friendly to all customers. I'm definitely going to be coming back to use this service. read more

tsk, tsk, tsk...I called to get a price of scanning 150 pages of a document into a pdf. I was quoted $1.00 a page!!!!...I said, "Really?..she said yes"..I mean she was really pleasant, but she didn't offer to lower it. It was really too bad because The UPS Store on Baring quoted me .50 a page regularly, but gave me a HUMONGOUS discount - I won't say how much so that he won't get killed with people getting into his store!....but really...how can you charge $1.00 when your competitor charges 0.50 on a regular day and even more less on a feel good day? the service at The UPS store was outstanding..the women at the counter make the difference...very helpful, kind and just plain wonderful. To PostalAnnex...Like I said on the phone, I REALLY did try to give you the business....oh well......PostalAnnex is my go to place!! read more

The Best Shipping Experience EVER!!!! Spanish Springs and Sparks, don't waste a half a day in the Post Office. I went to PostalAnnex earlier this week and I was in and out with very friendly service and the BEST part is FREE PACKAGING! Yes they do it for you, so you won't be pushed to the side like they do at the Post Office, they do it all for you for FREE! I do a lot of shipping so of course I'll be going there again. I called them to find out how late their open and she remembered me. She said if your going to be a few min late, let me know I'll be here for you. I come from a small town so this service is so nice to have in Sparks! read more

My favorite shipping spot in the Spanish Springs area! Competitive pricing, friendly/speedy service, and cute stationary!!

Easily the best experience I've had with postal services. Carol and Tipa are great!

I've tried this place a handful of times and each time I leave I walk away wondering why I keep going back. The people at the counter are not pleasant. I went to seal my envelope and the counter lady got upset/ frustrated with me stating that they do all the packaging. I reminded her that they were my packages with very important documents and that I wanted to make sure they were sealed. They also charge close to double what you would pay at the USPS (a mile down the street, if that). I'm always amazed how places like this lack in customer service. read more

This store required me to pay postage twice because they did not remove part of a previous label on the box and subsequently was delivered to the wrong address. The clerk was rude and uncooperative. I will choose another mailing service for my future needs. read more