It's been years since I've been to this specific UPS and it was to complete a bunch of Amazon…read morereturns on my own at the kiosk. I was reminded at the standout friendliness of the owners. I made my returns a bit complicated on my end and I was told, "we'll be here all day" with a warm chuckle. The female owner from whom I remember years ago was kind and asked if I needed any help lol. I wish this was within my route of going to UPS as I feel I would always have a good giggle and leave with a good mood. All of the UPS staff are attentive and nice but the Baring Blvd- UPS location is truly one of a kind!

This UPS store is 10 times better than the one on Vista and Los Altos. They know how to do returns…read moretheir friendly. Kristen was great although in training, she did a great job. With the Asurion returns. The store was full of adults clean, and will be our new go to as the service was excellent

They don't seem helpful or friendly at all. This the 2nd time I had to use them and both staff…read moretreated me the same way. Like I was taking up their time. These days I'm looking for customer service. There are others companies that charge about the same and do it with a smile!

I didn't get my package today, even though I was home at the time FedEx claims they tried to…read moredeliver it. They claim there were "security retrictions." I don't know what they mean. I don't live in a gated community or HOA neighborhood. There was road constuction at one end of my street but not at the other side. Does this mean a FedEx driver doesn't know how to go around the block?

They under pay one of our load and we can NOT get a hold of the accounts payable and when you call…read morethe broker, he just tells you he will call you back. Never receive a phone call back from anybody. We followed all they asked and still stiff us. Not to mention they do not stick to the agreement. We agreed to haul a load from KCMO - Aurora CO next thing you know our trailer is being loaded to Salt Lake City UT and if you do not take it they will put another carrier to haul your trailer.

I don't recommend this company to any people of color due to the fact I was there for five months…read moreand the manager has said some very racist things to me. His name is Zach Zamborelli. He's the manager of Eagle Central. Also they were discriminating against me because of my age. I'm a lot older than everyone there.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

Tigers Eye Insurance Services used a custom crate to ship supplies on a tight deadline, I…read moreappreciate the expertise and accommodation that allowed me to meet my deadline, and all of my supplies arrived safely.

I needed to have two stained glass windows transported from Tennessee to Reno. Family heirlooms,…read morethe windows safe shipment was my biggest concern. The folks at Reno Custom Crating coordinated with the packing company in Tennessee to insure they were protected and made me feel assured that the best crating was being used. Upon arrival, my windows were safely delivered by Reno Custom Crating. Even though they weren't building the crates themselves, their expertise eased my mind. Thank you!

Not sure how to rate this one. Can't say the service was real friendly, but I got done what I…read moreneeded and was on my way in somewhat short order. I guess I'm just always amazed at how long short order or timely manner can be when it comes to these stores. To me it always seems to take forever to process seemingly simple transactions. After all these years in business I would like to think FedEx figured out a way to make everything that much easier for their teams to service customers, but they haven't. That said, the center is clean. There's hand sanitizer around, along with social distancing signs and the staff and patrons were wearing masks, so that was all good. Parking was a breeze because it's on a relatively non trafficked road and you can park right on the street. All in all, if you're cruising through or near this area, this outpost is a much better choice than the more civilian locations in strip malls.

I don't recommend FedEx at all anymore. I was waiting for a very important package today and…read morebecause I live in a gated community, the driver didn't deliver it. I've lived in this community for 12 years and FedEx drivers are in and out during the day, almost every day. I don't understand why this driver didn't deliver not have the code that all of the other FedEx drivers have for our area. I requested a call from the station and the representative put in a request for someone to call - as of this writing I haven't received a call. I've gotten to the point that when I haven't received to send something, I use UPS!

The store was clean and orderly. The clerk was friendly and helpful. He packed up my presents and…read moresaid they would go out today. The package arrived when promised. The contents were in good condition upon arrival. This is a great place for locals.

I shipped a letter on a Saturday for 2 day delivery and UPS handed it off to the usps (without…read moretelling me at the store). It sat around Reno tor a full day (Monday) and then went to Sacramento (Tuesday) for a full day. It finally started traveling to its final destination and was delivered on Friday (a 5 day delivery). So glad I paid for 2 day service. I stopped by the store to complain and no one ever contacted me about the issue.

The Postal Annex offers a variety of services. I appreciate being able to go there and avoid the…read morelines at the US Post Office. Staff is very friendly and knowledgeable.

I walked into the store and made an observation about the purses and wallets,ect. for sale; it…read morereally caught me by surprise. I them hear a voice in a rude tone asking "can I help you". I asked her my question and the answer came in the same rude blasse manner. I felt like I was bothering her and I should leave now! I made the mistake of asking a few more questions, whoops, wish I left while I was behind. I'll never go in that store again!!