I had package diverted from my home address to this facility to ensure its arrival was ok…read more I received an email that it had been received and I headed over after work. I missed the original turn but turned right after and was able to wander through a few parking lots and find it. I parked right at the door and was only delayed by a few minutes waiting for a customer service rep. They recognized the address right away and headed to the back to get my package. All I needed was to show my ID and autograph the electronic signature pad and the package was mine. Perfect and easy.

THEIVES! They don't deliver your packages. The drives steal them because they forget when they…read morescan them for delivery it updates the gps tracking and you get shown it at their house and when you call you are told you will get a call back from management in town and they either won't call you or they call you in the middle of the night more upset that you know their driver stole it and not that they are thieves and committing a felony

It's been years since I've been to this specific UPS and it was to complete a bunch of Amazon…read morereturns on my own at the kiosk. I was reminded at the standout friendliness of the owners. I made my returns a bit complicated on my end and I was told, "we'll be here all day" with a warm chuckle. The female owner from whom I remember years ago was kind and asked if I needed any help lol. I wish this was within my route of going to UPS as I feel I would always have a good giggle and leave with a good mood. All of the UPS staff are attentive and nice but the Baring Blvd- UPS location is truly one of a kind!

No stars today 9/11/26 Incompetent employees! never go…read moreback! I have mailed cards in a padded envelope For safety. Reg mail service about 7 dollars Now 15? Then was asked what's inside the Envelope? did Not feel safe having this incompetent employee knowing my Business. Then his women sidekick was Sarcastic in her response how they were Trying to help !? be careful mailing any Personal cards or letters when these 2 people are working together! I have been In this location many times. Never seen These incompetent pair ever. Hiring From the bottom UPS store!!

They don't seem helpful or friendly at all. This the 2nd time I had to use them and both staff…read moretreated me the same way. Like I was taking up their time. These days I'm looking for customer service. There are others companies that charge about the same and do it with a smile!

I didn't get my package today, even though I was home at the time FedEx claims they tried to…read moredeliver it. They claim there were "security retrictions." I don't know what they mean. I don't live in a gated community or HOA neighborhood. There was road constuction at one end of my street but not at the other side. Does this mean a FedEx driver doesn't know how to go around the block?

They under pay one of our load and we can NOT get a hold of the accounts payable and when you call…read morethe broker, he just tells you he will call you back. Never receive a phone call back from anybody. We followed all they asked and still stiff us. Not to mention they do not stick to the agreement. We agreed to haul a load from KCMO - Aurora CO next thing you know our trailer is being loaded to Salt Lake City UT and if you do not take it they will put another carrier to haul your trailer.

I don't recommend this company to any people of color due to the fact I was there for five months…read moreand the manager has said some very racist things to me. His name is Zach Zamborelli. He's the manager of Eagle Central. Also they were discriminating against me because of my age. I'm a lot older than everyone there.

Awful service, currently traveling and they charge my card for mail they do not inform me of. Also…read morethey never respond to emails even after requesting a reply 5 or 6 times. Ipostal needs someone else, do not recommend this location. You pay $9.99 per month plus $2.25 for a piece of mail they even don't bother scanning it into your account so you know. Will stop once my annual prepayment is done.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

Tigers Eye Insurance Services used a custom crate to ship supplies on a tight deadline, I…read moreappreciate the expertise and accommodation that allowed me to meet my deadline, and all of my supplies arrived safely.

I needed to have two stained glass windows transported from Tennessee to Reno. Family heirlooms,…read morethe windows safe shipment was my biggest concern. The folks at Reno Custom Crating coordinated with the packing company in Tennessee to insure they were protected and made me feel assured that the best crating was being used. Upon arrival, my windows were safely delivered by Reno Custom Crating. Even though they weren't building the crates themselves, their expertise eased my mind. Thank you!

Not sure how to rate this one. Can't say the service was real friendly, but I got done what I…read moreneeded and was on my way in somewhat short order. I guess I'm just always amazed at how long short order or timely manner can be when it comes to these stores. To me it always seems to take forever to process seemingly simple transactions. After all these years in business I would like to think FedEx figured out a way to make everything that much easier for their teams to service customers, but they haven't. That said, the center is clean. There's hand sanitizer around, along with social distancing signs and the staff and patrons were wearing masks, so that was all good. Parking was a breeze because it's on a relatively non trafficked road and you can park right on the street. All in all, if you're cruising through or near this area, this outpost is a much better choice than the more civilian locations in strip malls.

Extremely Frustrating FedEx Express Experience…read more I paid extra for FedEx Express delivery, and the experience has been incredibly frustrating. My package was shipped Friday. FedEx delivers in my town throughout the weekend, yet my Express package was not delivered until approximately 3:45 p.m. on Monday, September 14. I had waited at my business all morning specifically for this package, but unfortunately missed the delivery when it finally arrived. I contacted customer service and was told the package would be delivered again sometime today before 5:00 p.m. I am now once again waiting at my business specifically so I can receive this Express package, yet customer service cannot contact the local driver or provide me with even an approximate delivery window. I own and operate a business. I cannot reasonably sit at one location all day waiting for a package with no ETA. The tracking information has not been properly updated, and I have not received the text notifications I specifically requested. If the tracking and notification system actually worked, I could plan my workday around the delivery instead of losing productive business hours waiting for a driver who may arrive at any point before 5:00 p.m. This is also not the first time I've had this problem with FedEx. We recently had a similar issue with the delivery of a cell phone. We were home at the time, yet the driver simply left a "We missed you" notice. Now, despite paying for Express service, I may have to drive all the way to Reno to pick up this package from the holding facility. If FedEx is going to charge customers a premium for Express delivery, there should be reliable tracking, requested delivery notifications, and some ability for customer service to communicate with the local delivery operation. Telling a customer to simply wait until 5:00 p.m. with no meaningful tracking or estimated arrival time is not acceptable Express service. I don't expect an exact minute for delivery, but when I'm paying extra for Express service, I do expect reliable communication and tracking--especially when a delivery requires a signature and someone has to remain at the location to receive it.

I have visited this location numerous times and each time, I received great customer service. The…read moreworkers are courteous and efficient - when there is a line, they call all available workers to the front, and they do their best to move the line. And now, they have a u-scan machine so you can skip the line if you have your package ready to go. Recommend? Yes Return? Yes

There is a claim for loss for this delivery. I called in on the day it was showing "delivered " and…read morea girl answered and said, "oh, yes it's right here, now let me figure out how to send it back." so it was delivered and now it's "lost". Further, you're still not answering your phone. Avoid this business at all costs.

The Postal Annex offers a variety of services. I appreciate being able to go there and avoid the…read morelines at the US Post Office. Staff is very friendly and knowledgeable.

I walked into the store and made an observation about the purses and wallets,ect. for sale; it…read morereally caught me by surprise. I them hear a voice in a rude tone asking "can I help you". I asked her my question and the answer came in the same rude blasse manner. I felt like I was bothering her and I should leave now! I made the mistake of asking a few more questions, whoops, wish I left while I was behind. I'll never go in that store again!!

Easy to ship out returns and packages. Everyone we dealt with was friendly and accommodating.read more

From the owner: The UPS Store #7572 in Sparks offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Inside Raley's.