I didn't get my package today, even though I was home at the time FedEx claims they tried to…read moredeliver it. They claim there were "security retrictions." I don't know what they mean. I don't live in a gated community or HOA neighborhood. There was road constuction at one end of my street but not at the other side. Does this mean a FedEx driver doesn't know how to go around the block?

I sent some paperwork over via email to have copies made. I drove 30min to get to the store. A…read moregentleman was on his way out the door as his shift was ending. He showed the lady Allison, working how to print my documents. She stated that she didn't pay attention to what he showed her. Needless to say I'm still here 40 minutes later. Still waiting while she keeps helping incoming customers. She said " I guess I could call another store and ask them to walk me through it". I am going to patiently wait just to see how long this process will be. I am at a loss for words. I will not be back to this location.

It's been years since I've been to this specific UPS and it was to complete a bunch of Amazon…read morereturns on my own at the kiosk. I was reminded at the standout friendliness of the owners. I made my returns a bit complicated on my end and I was told, "we'll be here all day" with a warm chuckle. The female owner from whom I remember years ago was kind and asked if I needed any help lol. I wish this was within my route of going to UPS as I feel I would always have a good giggle and leave with a good mood. All of the UPS staff are attentive and nice but the Baring Blvd- UPS location is truly one of a kind!

Quick stop for an Amazon return. Greeting customers as each…read moreparty enters. Pretty busy location for a small store; I saw at least 4 employees all busy working and helping customers. Kevin was extremely friendly and helpful. I would definitely recommend his services ! I didn't obtain a picture of him since they were busy.

This place is always awesome. They are very helpful and friendly. It's a great place to receive…read moremail.

The lady that owns this place is absolutely one of the most kind person I have ever run into my son…read moreused her services for many years and unfortunately, he passed away and when I reached out to this woman, she went above and beyond to help me and was just so kind. I can't even begin to explain my gratitude towards this woman, and I would recommend it and like my son said before her prices are incredible her Services above and beyond

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

Appalling. I have my mail scanning service here since 2 years or so. They are constitutionally…read moreincapable of scanning mail. They take a photo of it on a dark table. That is not a scan. I currently have mail TWO MONTHS old there that they have not scanned. This is a black hole of mail death.

I just read a review from Kellie V. I'm appalled. I have been going in since 2014 and we LOVE…read moreCarol. She is the face of that business (I think she's the owner). Always smiling and happy and accommodating. Goes above and beyond for us, always! Have no idea what is going on with some people. Do they go in there just to bash people? Wonder what other reviews they write for other businesses. So let me reiterate. I think Carol is the best when it comes to customer service. In fact, I still drive there just to see Carol. I know if I have any issues Carol will take care of it. My wife and I could go to the post office, but we appreciate the service Carol gives us and will continue to go there. We love you, Carol Thanks for always being there and making it a happy place!

The store was clean and orderly. The clerk was friendly and helpful. He packed up my presents and…read moresaid they would go out today. The package arrived when promised. The contents were in good condition upon arrival. This is a great place for locals.

I shipped a letter on a Saturday for 2 day delivery and UPS handed it off to the usps (without…read moretelling me at the store). It sat around Reno tor a full day (Monday) and then went to Sacramento (Tuesday) for a full day. It finally started traveling to its final destination and was delivered on Friday (a 5 day delivery). So glad I paid for 2 day service. I stopped by the store to complain and no one ever contacted me about the issue.

Tigers Eye Insurance Services used a custom crate to ship supplies on a tight deadline, I…read moreappreciate the expertise and accommodation that allowed me to meet my deadline, and all of my supplies arrived safely.

I needed to have two stained glass windows transported from Tennessee to Reno. Family heirlooms,…read morethe windows safe shipment was my biggest concern. The folks at Reno Custom Crating coordinated with the packing company in Tennessee to insure they were protected and made me feel assured that the best crating was being used. Upon arrival, my windows were safely delivered by Reno Custom Crating. Even though they weren't building the crates themselves, their expertise eased my mind. Thank you!

Quality/Quantity - Easy in and out. Huge location with PO boxes everywhere! Good utilization of the…read morebuilding. See pictures. Plenty of parking. This location is not busy at all. Ambiance - See above. Open 5 days a week from 9am to 5:30pm. One of two USPO in Sparks. Service - Self service. Price - Depends on what you ship. But it is still very inexpensive to send physical letters. Well not as inexpensive as an email, lol. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

The mail boxes in my neighborhood were left open by a delivery person. There was no one to call…read more None of the Sparks branches had a voicemail available and neither did the 866 number. This happened on a Sunday. I went to the post office on Monday and spoke to the manager who said he would call the Vista office but he cut me off while I was talking and did not offer any solutions for future issues. The boxes left open had keys in them for parcel lockers. I reported it in the Nextdoor app to alert neighbors.

What a great UPS Store! Helpful, friendly Staff. Prices are reasonable, so it is a good value. I've…read morebeen here more than once and every time I have to mail something back to Amazon or anyplace else, the Staff is on it. Recommended!!

Incredibly unhelpful. Employees don't seem to know what's going on and are rude. Go elsewhere.read more

I really am grateful for this place. I send a lot of packages to my family. This place is right…read morearound the corner. It's SUPER convenient. They offer UPS, FedEx, and USPS rates. You can come there with just the item your sending and she provides the boxes, envelopes, and tape (for a price). I feel like the post office is so busy and people are rushing you along and this place is a great alternative. They have never lost a package. Once I even used over night shipping and they sent it in two days instead of one and I was able to get my refund. They are fair they get the job done. All your mail needs met without the anxiety.

Came here to notarize documents for the DMV. Not sure who the customer service rep's name was, but…read moreshe's friendly to all the customers there! I had messed up on a form, and had to get it notarized again, and she was patient with it all. I'd definitely come back for mail or shipping needs. Thanks again!