A very BIG Thank You to The UPS Store off McCarran in Reno. I love their tagline....be unstoppable!…read morePersonally I try to be unstoppable...my tagline is Dream Big. I totally trust this special UPS Store and location with my very important packages. This is my 2nd year to UPS my very special winning Art Quilt for the 36th Annual Hoffman Fabric Challenge. I won last year and I hope to win again this year. Thank you to Carson and the amazing UPS staff who care so much about their customers. The quality of customer service was Five Star. My Amethyst Fender Guitar Art Quilt was wrapped and boxed professionally with Carson and I was able to insure my art quilt. My package will be in Mission Viejo on Tuesday. I thought the value of insuring and UPSing my package was very fair pricing. Thank you for the care you take in our packages and the service you give your customers. I am a proud UPS Customer. Julie A

1/2026 I had an Amazon return and wasn't aware that…read morepackaging is sometimes included, as I usually still have the original packaging it came in. Deep provided excellent customer service by advising me to check with the representative first before purchasing additional packaging. I thanked him, as that advice could have saved me $6.49. That said, it was well worth the cost for such outstanding service--not just because I could have saved money, but because not all representatives take the time to offer helpful information or go the extra mile these days.

This is an odd review since everything ended up getting shipped. I went into Walgreen's on Thursday…read moreJuly 2rd to drop off a package. There were 2 employees chatting behind the counter. They asked if I was just dropping off. I said yes, after a brief discussion about had FedEx already picked up it sounded like they wanted to talk me out of dropping off the package because it wouldn't go out until Monday. Taking it somewhere else or coming back wouldn't have changed anything. A holiday weekend is the same everywhere. They finally scanned the package and then walked away leaving on the counter. I walked a few aisles and bought a few things but when I left my package was still sitting out. I had no confidence that they cared or would secure my package at some point before Monday. In the end it did go out and everything was fine. Not my cup of tea. I would rather go somewhere that they at least show some due care as they have no Idea if I am sending something simple or a valuable family heirloom.

I was trying to ship a package tge lady was extremely rude and nasty and was trying to sell me…read morethings I didn't need and was trying to over charge me I belive it was because I'm a person of African decent didn't see anyone else being disrespected the way I was I will not recommend this location people of color

The store was clean and orderly. The clerk was friendly and helpful. He packed up my presents and…read moresaid they would go out today. The package arrived when promised. The contents were in good condition upon arrival. This is a great place for locals.

I shipped a letter on a Saturday for 2 day delivery and UPS handed it off to the usps (without…read moretelling me at the store). It sat around Reno tor a full day (Monday) and then went to Sacramento (Tuesday) for a full day. It finally started traveling to its final destination and was delivered on Friday (a 5 day delivery). So glad I paid for 2 day service. I stopped by the store to complain and no one ever contacted me about the issue.

Anytime I've needed something printed in color, or a booklet printed, I've used this Staples. My…read moreprojects have been completed in the estimated time frame. I've sent about 10 projects to them to print for me. Only once was a project done incorrectly. It was a spiral bound booklet and the spiral was added to the right side of the paper rather than the traditional left. The person working the print area was prompt to fix the mistake and I was out the door not long after. Despite the little oopsie, I will continue to come here for my printing needs.

A Five Star customer experience and a big thanks to Manager Tim. I came into scan a puzzle but…read moretheir machine could not scan it. So Tim suggested a photo! I never thought of that, and so now I have the photo enlargements I need to create a fantastic fabric tiger Art Quilt. If he did not suggest a photo, I would have left with nothing. I am so thrilled. Thank you to Jasper & Kyle in the print center for your photo enlargement skills and customer service and the price was amazing. Thank you to Heather and Manager Tim, for your Five Star Customer Service at the checkout and Amazon return center. This is truly a full service Staples. See you all again very soon. I'm so happy! Julie A

I wanted to like this place, but the negatives are:…read more Terrible hours--M-F close at 5 and no weekend hours Most of my shipping and postage work needs to happen after I work or on weekends. So this is a big issue. Expensive and does not understand how shipping works and often quotes very high prices to ship something that is twice the rate of the post office. They have quoted me outrageous fees to mail basic stuff. They have zero concept of competitive shipping. I once mailed a certified letter there, and the letter came back to my address as the store lady mixed up the TO and FROM addresses.

Dry helpful staff that has been great everyone I have gone in or used them I do not have many needs…read morefor shipping come up , but if I did this would be my go to for sure.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

My new go-to mailing center. The guy was super helpful, knowledgeable and always has a great…read moreattitude. The kind of employee you want helping your own customers. You can mail a package anywhere but you can't buy great customer service. I couldn't recommend it enough.

I went here recently to get some stuff dry cleaned, and was very happy with the service. I was…read moregreeted with a warm welcome and dropping off. My clothing was very quick and efficient. Afterwards, I was given a ticket as well as text communications and updates on the status of my clothing. Overall great spot to get your stuff dry cleaned. My stuff was very clean and it was done in a very short amount of time. Highly recommend this place.

The best and most reasonably priced laundry/Dry Cleaners around. Reno is a small town with an even…read moresmaller choice of Dry Cleaners to choose from. By far, Dry Cleaners Express is the best choice out of all of them. They pick up and deliver at no charge over a large area. The owner is very hands on and cares about his customers, as well as his employees. That in itself is hard to come by nowadays. I dare you to find a quality dry cleaner, with reasonable prices, sweet-smelling clothes, and free pick-up and delivery in the Reno area. I always tell my friends, Try It, You'll Like It!!

First off As a…read morecompany, I do not like FedEx. They lie. Then there is the atrocious auto dialing and customer service phone system. Horrible. However, they are generally the best option for shipping outside of the USPS timeframes for availability. This FedEx location has some of the best employees. Quick, helpful and polite. I've been to this location several times in the past few months for shipping large items. The wait times are short, the staff answer questions accurately and I've always felt they have been very helpful. I'm happy at least this location has quality employees to ensure at least my packages get a good start to the next destination!

OK I'm going to put this review smack dab in the middle. I've only been here once. But it wasn't…read moreall bad. Started out just fine with a wonderful employee that was very polite and helpful. She got me all up to speed so I could do my printing. I wish I could remember her name. Thank you for your work and helping me. However: (cue music of a doomlike quality). I went to the machine to get started on my little project. I was getting a bit flummoxed. I saw that another customer was being attended by a fella who was helping him with his issue. So I quietly waited for their transaction to finish. The employee sees that I'm waiting and comes over to assist me. I in my jovial and usually self deprecating manner explaining to him my misfortune with the infernal machine. You know keeping it light. But I don't know what went wrong. I was just communicating with this individual when he cut me off and said "let me finish". All kindness, humor and understanding has officially left my body. I have to now get out of the store immediately before I lose my temper. Because before this negative interaction I was in a really good mood. I tell him I have to go now. So I return to the front counter and return all my cards and such to the pleasant lady that helped me in the first place. Apparently I have no poker face whatsoever. She asks if everything is ok. I confirmed that it's nothing she or anyone else there has done(I'm desperately trying to extricate myself before I lose it). But, I tell her there was that guy over there who is patently rude and unprofessional. She apologized. i reiterated that it wasn't her fault. Now I'm feeling kinda half bad. This is now making me even more mad. I leave. OK that's about it. Not saying that this location is a no-go but it definitely needs to train it's staff in the fine art of customer service.