1/2026 I had an Amazon return and wasn't aware that…read morepackaging is sometimes included, as I usually still have the original packaging it came in. Deep provided excellent customer service by advising me to check with the representative first before purchasing additional packaging. I thanked him, as that advice could have saved me $6.49. That said, it was well worth the cost for such outstanding service--not just because I could have saved money, but because not all representatives take the time to offer helpful information or go the extra mile these days.

A very BIG Thank You to The UPS Store off McCarran in Reno. I love their tagline....be unstoppable!…read morePersonally I try to be unstoppable...my tagline is Dream Big. I totally trust this special UPS Store and location with my very important packages. This is my 2nd year to UPS my very special winning Art Quilt for the 36th Annual Hoffman Fabric Challenge. I won last year and I hope to win again this year. Thank you to Carson and the amazing UPS staff who care so much about their customers. The quality of customer service was Five Star. My Amethyst Fender Guitar Art Quilt was wrapped and boxed professionally with Carson and I was able to insure my art quilt. My package will be in Mission Viejo on Tuesday. I thought the value of insuring and UPSing my package was very fair pricing. Thank you for the care you take in our packages and the service you give your customers. I am a proud UPS Customer. Julie A

This is an odd review since everything ended up getting shipped. I went into Walgreen's on Thursday…read moreJuly 2rd to drop off a package. There were 2 employees chatting behind the counter. They asked if I was just dropping off. I said yes, after a brief discussion about had FedEx already picked up it sounded like they wanted to talk me out of dropping off the package because it wouldn't go out until Monday. Taking it somewhere else or coming back wouldn't have changed anything. A holiday weekend is the same everywhere. They finally scanned the package and then walked away leaving on the counter. I walked a few aisles and bought a few things but when I left my package was still sitting out. I had no confidence that they cared or would secure my package at some point before Monday. In the end it did go out and everything was fine. Not my cup of tea. I would rather go somewhere that they at least show some due care as they have no Idea if I am sending something simple or a valuable family heirloom.

I was trying to ship a package tge lady was extremely rude and nasty and was trying to sell me…read morethings I didn't need and was trying to over charge me I belive it was because I'm a person of African decent didn't see anyone else being disrespected the way I was I will not recommend this location people of color

I have visited this location numerous times and each time, I received great customer service. The…read moreworkers are courteous and efficient - when there is a line, they call all available workers to the front, and they do their best to move the line. And now, they have a u-scan machine so you can skip the line if you have your package ready to go. Recommend? Yes Return? Yes

There is a claim for loss for this delivery. I called in on the day it was showing "delivered " and…read morea girl answered and said, "oh, yes it's right here, now let me figure out how to send it back." so it was delivered and now it's "lost". Further, you're still not answering your phone. Avoid this business at all costs.

Anytime I've needed something printed in color, or a booklet printed, I've used this Staples. My…read moreprojects have been completed in the estimated time frame. I've sent about 10 projects to them to print for me. Only once was a project done incorrectly. It was a spiral bound booklet and the spiral was added to the right side of the paper rather than the traditional left. The person working the print area was prompt to fix the mistake and I was out the door not long after. Despite the little oopsie, I will continue to come here for my printing needs.

Dillon was quite helpful, how are all the stuff when I have a question, in finding what we needed…read moreto fill out a list for a backpack donation program through our HOA we are participating in. Many items were on sale too. Staples always has a good selection of back to school items and their prices remain pretty competitive. Parking is available out front of the store and the store is clean and organized. Five Stars today.

Dry helpful staff that has been great everyone I have gone in or used them I do not have many needs…read morefor shipping come up , but if I did this would be my go to for sure.

I wanted to like this place, but the negatives are:…read more Terrible hours--M-F close at 5 and no weekend hours Most of my shipping and postage work needs to happen after I work or on weekends. So this is a big issue. Expensive and does not understand how shipping works and often quotes very high prices to ship something that is twice the rate of the post office. They have quoted me outrageous fees to mail basic stuff. They have zero concept of competitive shipping. I once mailed a certified letter there, and the letter came back to my address as the store lady mixed up the TO and FROM addresses.

Awful service, currently traveling and they charge my card for mail they do not inform me of. Also…read morethey never respond to emails even after requesting a reply 5 or 6 times. Ipostal needs someone else, do not recommend this location. You pay $9.99 per month plus $2.25 for a piece of mail they even don't bother scanning it into your account so you know. Will stop once my annual prepayment is done.

Love to bring in my packages to the Office Mail Center. Staff always so friendly and super…read morehelpful. If you have any item for shipment, they will find the best price for you and tracking info for you to follow. The fun retail items are worth the trip alone. No packages required!

I went here recently to get some stuff dry cleaned, and was very happy with the service. I was…read moregreeted with a warm welcome and dropping off. My clothing was very quick and efficient. Afterwards, I was given a ticket as well as text communications and updates on the status of my clothing. Overall great spot to get your stuff dry cleaned. My stuff was very clean and it was done in a very short amount of time. Highly recommend this place.

The best and most reasonably priced laundry/Dry Cleaners around. Reno is a small town with an even…read moresmaller choice of Dry Cleaners to choose from. By far, Dry Cleaners Express is the best choice out of all of them. They pick up and deliver at no charge over a large area. The owner is very hands on and cares about his customers, as well as his employees. That in itself is hard to come by nowadays. I dare you to find a quality dry cleaner, with reasonable prices, sweet-smelling clothes, and free pick-up and delivery in the Reno area. I always tell my friends, Try It, You'll Like It!!

Highly Recommend this FedEx Location!…read more I come to Reno twice a year and always have to ship packages out, this location always makes it easy and fast. They are always fully staffed, friendly, and welcoming. FedEx is not the cheapest but their staff makes it worth the value. Store Manager Nancy is always very helpful! Thank you!

First off As a…read morecompany, I do not like FedEx. They lie. Then there is the atrocious auto dialing and customer service phone system. Horrible. However, they are generally the best option for shipping outside of the USPS timeframes for availability. This FedEx location has some of the best employees. Quick, helpful and polite. I've been to this location several times in the past few months for shipping large items. The wait times are short, the staff answer questions accurately and I've always felt they have been very helpful. I'm happy at least this location has quality employees to ensure at least my packages get a good start to the next destination!

Trevan was helpful, friendly and efficient. Quick in and out service. Located inside Walmart, so…read moreearlier is better!

Great service and has everything you need to print or ship. Conveniently located inside The west…read moreMcCarran Wall Mart.

This location was great!! Super fast and friendly service, if you need to ship something out or…read moreanything this is the place!

Horrible experience. Had a delivery coming from this location. Watched the driver drive right by,…read morestop at a few houses across from mine, then got a text saying final delivery attempt made as she drove away. Tried to get in my car an catch her but she was gone. Called UPS location on Plumb Lane to see if they could hold it for me since that is where the delivery originated from and they gave me a number to call, 800-877-1670. All that number did was ask me am I over 50 and would I like a special deal for a medical alert bracelet and then hung up on me...twice! Called UPS directly and they said sometime next week I should get some new information on my delivery options. Well, it's a phone I ordered and planned on setting it up this weekend. Absolutely terrible service, and I cannot believe she drove right past and didn't even bother to check the address for a final delivery. I will never use them again!