I've been a customer at Pack N Post for over ten years, but I am cancelling my mail box (like many others have done since the business changed hands). Today is the second time they have GIVEN MY PACKAGE TO ANOTHER BOX HOLDER! The whole reason I pay over $200 per year is so I have a secure place to receive mail and packages! Since the change of ownership, the shop is no longer open on Saturdays, and they take great liberty taking extra time off during the holidays when people have even more packages they are expecting to send and receive. Bottom line - raised prices, shorter hours, and giving packages to the wrong customers. read more

I love stopping in here. I am always greeted with smiles. They have cute little gifts too. I also love supporting a locally owned business.

I have written before about lost packages from this business. This time, however, they have exceeded themselves. This time, they lost my medication order which means when I need a refill, I'm screwed with my insurance. This business is going downhill at an alarming rate. I doubt they will be in business long unless something drastic happens. read more

I am a new Sparks resident and a small business owner. Pack N Post has been a HUGE help to me and my business! I don't know what I would do without them and their assistance! read more

Hours open state until 3pm on Saturday. Not open today. Looks like someone is living in the location.

And now they're closing on Saturday. As someone who has a job, I will never again make it to this business while they are open so can collect my mail when they're closed on Saturday (we can access the front door and mailbox But obviously not packages). My disappointment grows and just try to get a notary - go to a bank instead read more

They do a good job of meeting the communities postal needs. Staff is always friendly and helpful.

I have been a box holder here for almost nine years. Yes its been through new ownership but its still the same PNP with wonderful employees. I have all my packages sent here and they are always good about letting me know when I receive a package. Even with a small back room and the Christmas time of year they are overwhelmed with box holders packages but I love that I can have my packages sent there instead of being possible stolen out here in the county where we live. I appreciate the business and all the employees that work very hard. I would also like to say I understand the frustration from other reviews on hours but the owner does put a notification on the door two weeks in advance so I make sure I schedule my deliveries when they are open. Hang in there they are doing the best they can. read more

They are always super kind and helpful! They are great for a notary as well. No complaints ever!

Not happy with their complete lack of customer service. after walking in a 50lb package, with my young daughter... a clerk asked me if I had a QR code for the return. When I said "yes" she treated me like complete because this store doesn't have scanners for QR codes. So instead of helping find a solution, or asking me to email them my return paperwork, or allowing me to use their computer to pull up the paperwork (on Amazon), this rude woman turned her back on me & quit talking to me. This particular clerk actually qualified as a complete b - itch! what on earth has happened to people since 2020?! Most of them are RUDE & ARROGANT now, & will be found working customer service in businesses. I will never return to this particular UPS. The store on Vista Blvd is always helpful & pleasant. read more

Brought in a small knit viking helmut that needed to be sent. The lady behind the counter was super kind. We looked in to the cheapest way in which to send it. They place your item in which ever box or envelop you choose and add any packing peanuts or whatever is needed to keep your item safe. They then seal it, address it and send it on the way. They may charge a little more but they take super duper care of your items. If you are not sure what is the cheapest way to mail something just ask. They will inform you of all your options and the choice is yours. I feel all the employees here are friendly and kind. read more

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No longer a hub for the community. Under new ownership as of spring 2023. The new owner is unfriendly and unprofessional. The staff is transient and turnover is constant. Sadly it has become just another business in an increasingly populated area, where community doesn't matter. Don't let the local business model fool you. It's locally owned but poorly run, with NO CUSTOMER SERVICE. After 20 years I am taking my business elsewhere. read more

This business marks up shipping more then other packing and shipping businesses. The lady that runs the store is plane Rude. The only reason for one star is there is no option for zero stars. I will never set foot in this place again. I'll head right down the road to a much more reputable, professional shipping and packing store. If you need to ship anything or need supplies, there are better choices of similar stores close by. read more

The friendliest people! I have never had such good service at any other packing place. I do not even waste my time driving to the post office. I was helped to package my gift, safely with bubble wrap! Then they sealed and put sticker on and everything. I paid for the shipping and small fee for the box. Love this place. Thank you guys for making it easier to send gifts to my family! read more

Well it's been one year and I thought I would do an update... I am still so incredibly happy with this place. They all take such good care of us and provide that small town service and feel that makes you feel like you're the only customer. The entire staff is friendly and helpful... always going out of their way to make sure that you are happy! read more

I had decided to ship a 37 x 40 inch painting to a friend in California, rather than driving over the Sierras in winter to deliver it. The lady who helped me (I did not write her name down, to my chagrin) was very knowledgeable in shipping, having worked at UPS for many years. We packaged it up and got it gone. The price was well worth not having to drive to the SF Bay Area! read more

Love this place! Reminds me of back home. A very laid back and local vibe. They work hard and diligent. No complaints here. Thank you

It would be nice to post your new hours, however temporary, to show that you open at 10 am not 8:30. Could have saved me a trip.

Pack N Post failed to tell that UPS would not guarantee 1 day delivery. We were charged $87 for delivery of a phone that arrived late on the 3rd day. If we would have know there was no guarantee we would have sent it 3 day or not shipped it at all. They have refused to give us any refund. read more

I love their service. This is a neat place with a small community feel. I don't have a P.O. box here and I print my own postage at home, but they are always friendly. They've been willing to help out when I needed to drop off large outgoing packages, or had an important overnight item shipped to me (they held it for me without an account, which they didn't have to do). If there's ever something I cannot handle myself, I will always use this place. My one and only criticism is the cigarette smell. I don't know if a door is open in the back by a smoker, if its emanating from a smokers clothing or there's an ashtray somewhere inside. All I know is that more than once its been strong enough to be more than bothersome. It won't stop me from going there, but it does make me want to get out of there faster. read more

The folks here have helped us with a variety of shipping needs. They've taken good care of us and our packages every time!

This business gets the job done. Unfortunately I must have said something to piss off the older man. He charged me full price when I had a return label to be sent free as my package was unopened because he became slightly aggressive. No intention to upset anyone. Oh well. I think I'll just go to the post office from now on. read more

Went here on a Saturday at noon to get a document notarized and picked up by FedEx by 1:00. Even though we didn't call ahead, the notary was there and we took care of that and made our 1:00 deadline. Highly recommend. read more

The people at pak n post have been really great and lot of help to me especially haiden the little lady who helps me and loves movies as much as i do thank you all for the help god bless you all Keith walton read more

Haiden at Pack n Post was so helpful! I'm stuck at home with COVID, and she was able to help me get some documents printed, faxed, and call me to accept payment over the phone. Thank you Haiden! read more

What great people... had to return ship some electronics and they worked hard to find the very best rate and did a great job packaging everything! This gets my highest review. read more

Great customer service !!! I love our virtual mailbox there. They are all so friendly and helpful with shipping needs.

These people are so friendly and efficient. I always take my pkgs here to mail them. They always look for the cheapest way to ship whether it is usps,fed ex or ups. They also have notary service, but call ahead to make sure the person is in. They have a selection of birthday, event cards incase you need it . Lastly, i like to support local and this business gives back to the community by sponsoring one of the bands at the lazy 5 summer concerts in the park. Give them a try, you will not regret it read more

Pack N Post - Pack n post - Post Offices Near Me - Sparks, Nevada

Very friendly staff and great service. Prices are very reasonable and they always help me find the best method to ship. Glad to support a local business. read more

Unreal gougers. Twenty to thirty percent higher than other places. Never will go again.

Mailed a card to our grandson with a check. They said we would need two stamps without weighing the card. Left the card with them for mailing to Fresno, CA. Card never got to our grandson. read more

We have had a personal mailbox at Pack n Post for many years. Their service is always outstanding and friendly. A nice small town feel to the place, as they know you by name. What a great business. Don't know what we'd do without them. read more

I went to this store and mailed two large envelopes to my Son's at the same time for Christmas and paid a lot to ensure they received them on Christmas Eve one son in Arizona got his on the day they said and my other Son who lives in Orange county never got his so I started to track it and it never left the Pack n post ? So if you don't want your gifts or whatever to be delivered go to this place Pack n Post in Spanish Springs 9732 State Route 445 .They Suck and should not be in business I have already filed a complaint to the BBB and I am going to contact the Post Master in the main post office in Reno BEWARE this place should not be able to handle anything important Thanks PACK n POST for ruining our Christmas ... read more

So friendly and helpful! They may charge more than it would cost to do it yourself, but sometimes it's worth it. I appreciate how they give all of the options for shipping and take their time measuring and packaging. Great local business! read more

I went to UPS and FedEx to ship a light box and screamed at the huge price. A neighbor told me to go to Pack N Post and the prices were the same as the other two places. The difference is they took the time to explain about dimensional weight which I later looked up to find was true. At any rate, they found a way to repack and saved me good money. They were friendly to everyone, with a lot of joking going on. I left in a better mood than I arrived. And yes, I'd go here than the other places anytime. read more