Postal Services in Seattle, Washington... I had purchased ten postcards in Portland, Oregon, but I wasn't able to stamp and address them there. I thought that the next best thing would be to have the postcards stamped in Seattle, Washington. I searched my Yelp app for the closest post office and this one in Georgetown popped up. There were many free parking spaces right next to the building. Inside, there was a long line of customers! I guess it's because there are only ten more days until Christmas?!?!? I just dropped my cards in the outgoing mail slot and went on my way! Thanks for your service through the rain, sleet. And snow! read more

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Wished I had read the reviews for passport renewal before I made an appointment here. The accepting agents either took too long or need more training. When you renew minors passport in which they already had one, you do not need to see their birth certificates, that portion can be verified by the State Dept. at adjudication. I advised her I was okay with receiving a letter from the State Dept., she just needed to process my two minor applications and she refused to. I didn't want to argue with her, I made an appointment for the next week. We pulled our kids out of school hours early to make the appointment. Hours before our appointment, I received a call from their office canceling our passport appointment due to short staffing. I let them know how disappointing this was because we pulled our kids out of school early and had all the necessary documents and that it was a huge inconvenience. I will never step foot in this office for anything. Terrible service and incompetent staff. read more

The staff at this USPS location are very helpful, and the office is more spacious compared to the one downtown. Plus, there's plenty of parking available, which is a great convenience! read more

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Wish I could give 0 stars and I wish I checked here before scheduling a passport appointment. We scheduled an appt a month in advance, scheduled time off from work, got our kids out of school early only for there to be NO passport agent. We got an email confirmation and reminder the previous day. The least they could have done notify us ahead of time instead of wasting my entire family's time. To try to make up for it they convinced us to come back a few days later while reassuring us that an agent would be there...only for that to be canceled too. Another family was there facing the same recurring issue. Absolutely terrible. read more

Don't ever come here. Workers are f*cking terrible. They make people wait for hours in line just for passports.

This is the worst place you could go to get your passport. I normally don't write reviews but this needs to be said for anyone thinking of going to this location. I went today had my appointment at 11:00am - which was made a month in advance to find out the man who was doing passports went on lunch break for an hour at 11:00am. There were four people in front of me which have been there since 9:00am!! This is the worst establishment they are so disorganized with terrible communication! Please for your sanity go to a different location or be ready to wait 2 hours after your appointment time. If I could give -1 stars I would. Never have I ever had such a bad experience. I just want to give everyone a heads up. read more

Ok, I know it's a bit odd to do a review of a post office, but I swear, if the rest of the government functioned like the Georgetown Post Office we would be in a much better state! Dino specifically was helpful and patient but also really efficient in getting things processed quickly and keeping the process from resembling the DMV. 5 Stars, will review passport here again (in 10 years) read more

We had a post office appointment for our two children, we were able to schedule it online for a Saturday (I think this is one of the few post offices with Saturday appointments). The postmaster was so friendly she was so efficient and was able to see us early and kindly recopied our passports since we inadvertently truncated the copies that needed to accompany the renewal. The last time I had to take the children for a passport we went to Mill Creek's city hall and waited an hour for an appointment this was so efficient with easy parking and a 15 minute appointment. read more

Really friendly staff and good parking availability. Dino assisted me with my passport application and he was very kind and helpful. The appointment was quick and easy, 10/10! read more

Errrrrrthaaang! The people were friendly and very informed about what I needed. Also the location was easily accessible.

I had to wait 1 hour in line and when the employee finally helped me, the employee just tells me that I forgot to bring something and told me that I had to go fill out an application for a new passport and wait in line again! My appointment was at 10:00/10:15 and I left at 11:11am. The customer service is not good and made me very angry. read more

Went to our 2pm passport appointment, we arrived at 1:40pm and stood in line. At 2:45 when we were next he said he was closed and wouldn't take anymore applications. He was rude and yelling at everyone. We took the day off of work, and took the kids out of school to go to this appointment, not to mention we got the appointment one month ago. We also had to drive almost an hour to get there. It is absolutely ridiculous that he would not continue taking people's applications who had appointments. You need to change how many appointments you allow if you can't staff the passport counter. This was an incredible waste of our time that we had planned for. If I could give zero stars I would. Will never go here again. Don't waste your time, an appointment won't matter. read more

If you need to get passports renewed, go to the S Orcas St USPS! Dino is your man for the best service! My husband and I had two squirrely boys and he was so kind to them! He gave both boys lollipops and a little gift after the appointment for lasting all the way through! read more

I came here with an appointment for my passport application which was surprisingly easy. I was able to find an appointment that worked for me pretty much the next day from my search. The staff here is very friendly and helpful, the service was very quick too. Dino was the person who assisted me and he was just pleasant, he checked me in quickly, took my photos and helped me through the application! read more

wouldn't even rate it one. I understand staff don't have to be friendly but majority of them are consistently unapproachable, unhelpful, doesn't seem to like what they're doing. went there for passport appt (routine) in 2023, it was smooth and staff helpful. went back in Jan 2025 for passport (expedite) due to loss/stolen passport. been more than 2 weeks and no update. no answer on calls. went there physically, as expected and as usual, you will just be told they can't do anything. just wait. i had to go passport agency as i have upcoming trip and paid again. unnecessary hassle and waste of money for paying expedited twice! there must have been a mistake or negligence smw along the way. but i hope not! would not reco this. passport agency themselves reco UPS. good luck! read more

Went to get my passport photo taken and my man Dino took care of my nerves, put me at ease and helped me through the entire process. They take such good photos and actually want you to like them...what??! When does that ever happen? Thank you Dino, you are a gem! Stay strong, your day to day interactions are not always easy. I really appreciate your help this morning! Honorable mentions to Jerry who is always super nice and accommodating to everyone! read more

Saw lots of negative reviews, so I felt compelled to share my positive experience. Came here for a passport appointment for my infant son, after another post office canceled on me due to a staff shortage (the one person who can process them called in sick on my appointment day). Luckily Georgetown does not have that problem...multiple associates were working and available when I was there. The whole process took less than 10min from start to finish - super efficient and easy. The workers were quite friendly as well. Couple tips: - Schedule a passport appointment online: So you don't have to chance a long walk-in line - Get an afternoon appointment: According to their signage, they only accept walk-ins until noon. When I showed up around 3pm (45min early for my appt) they were literally empty and I walked right up to the counter - Be prepared with the right paperwork...look at the govt website ahead of time (seems obvious): a couple other people walked in while I was there and didn't know what they needed, but the associate would have processed them (as a walk in...even in the afternoon) if they simply had their paperwork with them This post office happens to be far out of my way, but I had zero issues and would not have a problem coming here for passport needs in the future. read more

Not happy with the service here. We had come down here to renew passports but the agent doing passports called in sick and so we have to come back another time. read more

Post office line for passport. They allow walk ins until 12pm. But I made an appointment which was USELESS when you have to line up anyway. I arrived over 20 mins before my appointment and I'm now behind over 30 people. read more

Love this Post Office!! My daughter and I came for our passport's. We were 30 minutes early, they took us right away. The postal worker was very kind, helpful and informative. I wish this post office was near me and it would be my go to post office, but I live in California! read more

I scheduled an appointment for a passport application on 1/7/2023. I arrived a few minutes early and was immediately greeted by Dino. He started walking me through the process and collecting the documents I brought. He was very friendly and helpful. I forgot to fill out one line on my application, and he quickly noticed my error, and had me correct it. I felt really happy with the service after I was done and sitting in my car. That's when I heard someone call my name from outside in the pouring rain, it was Dino! I had forgotten to date my check for the passport fee, and he had run out to the parking lot five minutes after I had walked out, just to see if I was still there so I could correct it. I really appreciate the absolutely amazing service Dino provided today, he truly went above and beyond to make sure the application went smoothly. Thank you Dino! read more

I can't even get someone to answer the phone. And I work for the post office! There isn't even an option for voice mail.

I came into the store and there was a mix up with my appointmen. Jerry and Dino were very accommodating and made sure i got what i needed and we're very patient with me as this was the first time i've had to renew a passport. Great place to go and great service! read more

Had a great experience going here. Needed to just buy stamps and send off a ton of letters. Line was short and the clerk was fast and kind, showing me all the stamps they had available. Would definitely come back to this location. read more

Unprofessional staffs and the customer service is very poor. Don't recommend this place for anyone.

No problems with this location. Folks are helpful and courteous. I've been going to this location for years and have always had a good experience. read more

The staff here is always grouchy and truly live up the comedic stereotypes of postal workers. These folks hate customers, their jobs, and probably themselves. You won't find Cliff Clavin here! read more

US Post Office - The overall experience in a can. - Post Offices Near Me - Seattle, Washington

Looking for a passport? Go elsewhere. I went early for my appointment time only to find a line so long, I wouldn't have been seen before closing. At 12:30. And they gave me such BS stories about walk-ins taking long and then they don't take walk-ins... Liars one way or another and they can eat my ovaries. Don't bother unless you literally don't have anything else to do for the day and take your appointment time with a grain of salt because it jeans nothing to dipsh*t government employees. read more

This is one of the better Post Offices in the Seattle Area, as far as I'm concerned. It's kind of a "best-kept secret" though, since it's not often crowded, and the staff are quick, helpful, and actually nice. It can get a little crowded at lunchtime, but other times this place is a truly pain-free postal experience. Highly recommended if you have packages or something to mail where you actually have to interact with postal staff. read more

Most folks who know me know that I despise USPS offices. If you ever want to feel stupid or like you're wasting precious minutes of your life, go there. The lines are always long and the staff short-handed. Two people working a window during the rush? Makes perfect sense. And the inconsistent unhelpful staff is always a extra bonus too. However.. This location in Georgetown is actually pretty quick and nice. I admit that I did have to wait a few minutes to drop off a pkg but it wasn't anyone's fault but the gentleman who didn't know what he wanted. I recommend going to smaller USPS offices when you can; they are often nicer and know that you want out as much as they want their next break. read more

Listen. I know it's the final stages of covid. But honestly, I've called several times over the course of a few months and tried to schedule an appointment online multiple times. And everyone either answers and hangs up, or I get a busy dial tone after being told I'm being transferred. What the actual F*** everyone. This shouldn't be this hard to talk to someone. read more

For one, all these rude ass people talking about how everyone who works here 'probably hates their life or is a pathetic loser' should shut the F*^% up. How incredibly awful of you. It's a post office- not a luxury spa or something. These people work hard and don't deserve your guff. Plus it's a federal office- would you really expect anything more than what service you get? This specific office being minimally staffed is my only complaint. They've always been patient, kind and resolved problems efficiently. Keep in mind most problems that happen are on the actual mail carriers end- not the people who staff the desk. Lines can get long around lunch time and right before closing....like MOST post offices. read more

I live 3 blocks from the Georgetown post office...i never get my mail before 3 pm..and usually between 5 and 6..this to say the least annoying..I can't conduct business with my mail same day. This needs to change..this has been happening in all the 30 yrs I have lived here read more

I hesitate to say this because I'm afraid everyone will start coming here...but it's the best! Everyone who works here is super nice and helpful and except on certain days (day before taxes are due, Christmas mailing, etc.), it's not very crowded. I changed my mail in 2009 from home delivery to a PO box here and got to know most of the people who work here and I just love this place! It's my "other address" for sure! The staff know who I am, call me by name, joke with me, and help me with my numerous mailings and package deliveries. Can't say enough good stuff about them! I'm a lifer at the Georgetown PO! read more

Is this place some secret USPS oasis? I was in and out of there in less than ten minutes and it was around lunch time. There were more workers than customers at one point. The fella at the desk was super nice. I'll have to come here next time I need to go to the post office and see if it was just some aberration of awesomeness. read more

Fast, friendly and knowledgeable. Couldn't ask for more. Went at 3pm. Only one person before me and only one after me. Post Office heaven.

For an organization that is hemorrhaging money like the USPS is, one should come in with very low expectations for service. However, as far as post offices go, this location far surpasses those low expectations. The Chinese and Filipino guys working the counter are always friendly and efficient, and the line moves quickly. They even proactively suggested a more cost efficient shipping method when I last visited. Long term (before stamps cost $1), I hope the USPS is able to adapt to the new economy and find some more sustainable sources of revenue (partnerships, on demand svcs, etc). read more

I love this place. After horrible experiences in Burien, I will return to Georgetown, where customers seem welcomed, valued, and respected.

I've been struggling to get my package all week because the seller sent the package requiring signature confirmation. The first "attempt" was made but no notice was left. I called that same day and after wasting over an hour on hold finally spoke with someone and instructed them to let me pick it up at this post office. I showed up today to pick it up and was told the driver had it. After speaking with the manager at the post office, the black woman said to let me sign for it there and they would instruct the driver to leave it in the mailbox. Well guess what?!?! I receive a missed delivery notice today when I got back. Well I guess USPS doesn't know how to follow directions. What a bunch of morons. read more

Just had a horrible "customer service" experience here. The counter person was very rude and cranky when answering my calmly delivered questions. Absolutely appalling. She could have been MUCH friendlier! read more