Post office is terrible along with the mall carrier. They drive by my house when delivering mail…read moreand then after they have delivered but will not drop large packages off at my front door. So I'm left having to go our of my way to pick up my packages when they just drove past my house. I am doing there job in a sense. This isn't the only problem they have sent my packages back with out notification, they have mis delivered my packages with out and refund and I get other people mail all the time. I wouldn't recommend them for nothing

Unable to reach post office to resolve issues. Have not had my mail redelivered for more than a…read moremonth, and no way to contact my local post office.

What is going on at this place???…read more I have lived in Maple Valley now for seven months. No matter where I have lived before. I have never had problems with postal deliveries. That has all changed. In a short period of time. By mail, tracking software, shows packages and mail delivered on a daily basis, but that is far from the truth. For example, I am showing that two packages were delivered earlier this week. Yes, you guessed it. They are nowhere to be found. Local media has been alerted to this and has even done a story recently. The back room of the post office is packed wall-to-wall with packages that have not yet been delivered. Good thing it's not the holiday season when people count on things they bought being delivered. SMH.

I am writing to express a concern regarding an employee at your location, Merna, whose conduct I…read morehave found to be consistently rude and unprofessional. I recently visited the post office to inquire about whether I had any mail. Due to my circumstances, I receive general delivery mail at no cost. I presented my identification at the counter, and Merna responded, "You do know general mail is not for the public." I explained my situation, but this is the second time she has made a similar comment to me, and both instances occurred in front of other customers waiting in line. I understand that there may be policies regarding general delivery mail, and I am willing to follow those policies. However, I believe they can be communicated respectfully and professionally. I found the manner in which these comments were made to be unnecessarily rude and embarrassing. This location has generally been kind and helpful, with the exception of this particular employee. I previously had a P.O. Box at this location years ago, and unfortunately, her behavior has not changed. I would appreciate it if this concern could be addressed. I am not asking for special treatment, only to be treated with the same courtesy and professionalism as other customers.

Wow.. Charge us over…read more$300 for a mail box and then lock the doors Saturday and Sunday and after hours too? How in the hell are we supposed to get to our locked mailbox if we work Monday to Friday? What the hell now Post Office? No signs on your doors today. I wasn't the only one trying to get in at 7am and then at 10am when your stupid little package pickup is supposed to be open. I don't even mail packages here anymore (I'd rather drive a few miles and go to Maple Valley....shorter lines and nice staff).

You should book a passport appointment and just wait the 2 months. They advertise "walk ins" and a…read more3 hour window but will only take 2 people as the employees also use this as their break and lunch period. They should advertise that as well, but don't. In an age where everyone is nervous about being able to prove citizenship, you'd think the government agencies at least would be minimally effective...but it's laughable.

Lost my mailbox key for my neighborhood bank of mailboxes. Went to this post office & completed a…read morerequest to have my mail delivered to this post office until I could get locksmith to come. Went to pick up my mail at this post office 4 days later & there was none. They kept delivering it to my locked neighborhood mailbox. Today I was able to get locksmith to open & replace the lock. He found mail in my box even though it wasn't supposed to be delivered there. Went to this post office today to stop my request to deliver my mail to post office & they couldn't even find my request nor was there any mail being held for me. Such a disappointing experience. They have a 'who cares' attitude too.

My experiences always super great. They are all go above and beyond. Been going to them for years…read moresince we moved to Kent

Long time Auburn resident...the Auburn PO has been steadily going downhill year after year.... as…read moreof March, April, the parking lot is full but only a few people in line inside. That means PO employees are taking up all the spaces, leaving customers nowhere to park. Not acceptable! Not to worry...with the cost of postage these days and operating in the red, the USPS will meet its demise shortly. Adios USPS!

Waited in line for over 45 min to ensure my packages got out today and they STILL didn't go out…read moreuntil the next day. They need more staff. Always a huge line. Stuff is NOT going out in a timely manner. Why is no one reading the reviews and making change? This has been going on for quite some time.

I have been doing business with Mail Plus in Covington for many years now and I find them reliable,…read moreefficient, and friendly. Good people make for a good business and these are good folks. I'm very pleased to give them a 5 star rating. Will Cummings Kent WA

Girl seemed annoyed when she had to help me this AM. She mentioned to me she had been trying to…read morecount a stack of money for 20 minutes now which I equated to " thanks for interrupting me"

This isn't usually my go-to post office because my experiences with the staff have not been…read moreparticularly friendly. That said, I do appreciate that the lobby remains open after business hours and offers a self-service kiosk, which is very convenient for those of us who need to ship packages after work. On my most recent visit, however, there was only one self-service machine available. The customer ahead of me was entering shipping information, and the kiosk was occupied for more than 20 minutes. Since the space appears large enough to accommodate another machine, adding a second kiosk would significantly improve the experience and reduce wait times during busy periods. The after-hours self-service option is a great feature, but its usefulness is limited when there's only one machine available. I hope USPS considers adding additional kiosks here--and perhaps at other locations as well--to better serve customers who rely on self-service shipping.

The worst post office I have ever put up with. I bought a new mailbox key and lock it's been over…read more60 DAYS I STILL DO NOT HAVE IT I moved in on April it is now the end of June going into July this is out of control they first said they had no record of me buying it then I came back in again and all a sudden they remembered they said they will get it done now and It's been 2 weeks since they told me they are getting it done. DO NOT GO HERE