Cancel

Open app

Search

US Post Office

3.0 (9 reviews)
Closed Closed

US Post Office Photos

Recommended Reviews - US Post Office

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Trina S.
10
23
24

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Josh B.
347
1173
9116

13 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 2

8 years ago

Has never delivered a package on time. Tracking shows that package was delivered when it was not. Poor service.

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

Ask the Community - US Post Office

Dolly - Scrapping from being moved

Dolly

(140 reviews)

Downtown

Yesterday I bought several bookcases at IKEA as-is, which meant that they were pre-assembled and…read morewould not be delivered by IKEA. The only option given by IKEA for delivery was, therefore, Dolly. I signed up for a delivery window between 10am-12pm today, just thinking that I would need it by 12pm. (I honestly anticipated they would run late, and I had to leave by 1:30pm.) It ended up being $101, which negated most of the discount on the as-is bookcases, but no matter. A text tells me that the Dolly helper will be starting my Dolly order between 10-10:30am. Come this morning, I get notified at 9:10 that my Dolly is on the way: I'm surprised, wondering if they'll arrive early. At 10:16, I'm notified that my Dolly is arriving at the pickup location. At 10:18am, I text the Dolly helper to ask him to reach out to me when he arrives at my place; he responds that "they [IKEA] changed their hours they don't open until 11am." I acknowledge this; he says "I'm have to call Dolly bc I can't wait here an hour." I ask him to keep me informed. I hear nothing back. At 11:40, I text to ask for updates from his conversation with Dolly and get a response that the number has been disconnected. I then log in and find that my Dolly has been cancelled. I received no text, no email -- no notice at all of the cancellation. I scrounge around online for a customer service number and finally find one. The agent informs me that I'm being charged a 100% cancellation fee -- $101 on top of the delivery fee they'd already charged. He says that I should have chosen a window that fit entirely within IKEA's hours. Given that IKEA was advertising their services, I reasonably assumed that Dolly wouldn't send someone to the store when they would be unable to pick up an order. No other delivery service I have ever used permits users to schedule impossible delivery times. Therefore, it never entered my mind that 1) the delivery person would show up and be turned away because the store was closed (there would be people working there when the public isn't present!) and that 2) I would get no notice or alternatives -- and that 3) I would only learn this by reaching out to an unlisted number! The agent said he was escalating my complaint and my request for a refund. As it stands, Dolly seems remarkably scammy, and it's deeply disappointing that IKEA advertises Dolly for deliveries. If they follow through and grant my request for a refund or otherwise remediate this poor service, I'll come back here and share an update. EDIT: that didn't take long. I received the below response from Dolly, refusing any refund or remediation. The irony is that, had the helper arrived 10-15 minutes later, IKEA would have opened within the stipulated 30-minute window. I would have been willing to pay him for 10-15 extra minutes. (Note: this is especially rich for a company that, per other reviews, often asks to reschedule at the last minute.) But nope: cancellation without notice, 100% fee, and no delivery. This is unacceptable. DO NOT USE THIS SERVICE.

They are very unprofessional. They said they would deliver my item between 10am 12pm. Never…read morereceived a call or anything and didn't get my item. Never use them for delivery they lack communication really bad!!!!

US Post Office - postoffices - Updated May 2026

Loading...
Loading...
Loading...