I ordered brochures through Staples with expedited shipping a week before my event, but they failed…read moreto deliver on time. I was scrambling last minute to find a place to print 150 brochures, and PostaAnnex came through for me. Saturday afternoon, with less than 24 hours of notice till start of event, I called them very last minute with zero hope. Owner came in after he left to print my brochures and the guy working the front came in before his shift started and FOLDED every brochure for me. They went above and beyond and I will ONLY be going here from now on. I cannot recommend them enough and so thankful I found them!

Needed two boxes sent, but lady there fiddled around looking at rates, and discovered it would be…read moreless expensive to put two boxes together as one--and she even wrapped it for me to do that. Saved me a good amount. I hope me sharing does not get her in trouble with any "boss" types (ie ones that want profit over real customer service) but I appreciate what she did! Got to my house just fine!

Today I came in needing help returning something to Amazon and a worker named Huy helped me and he…read morewas amazing! He helped me with the whole thing! Very helpful and respectful. Very glad I came to this location. I definitely recommend this fedex office!

Had an amazing experience getting high quality copies of our prenatal ultrasound made. Chauncey was…read moreincredibly helpful!!

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Had a package weighed for price. 3.3 lbs costs over $40 due to rising gasoline prices, extra if…read moreinsured. Decided to stop at UPS center to get shipping cost comparison. Same weight, around $20 plus included insured coverage of $100. ‍ Just saying!

This is my UPS store of choice! The manager is great. The staff are friendly, competent, and…read moreefficient. They've earned my business again and again.

I went to the proctor location today to return a package, provided my QR code and the owner/manager…read morescan the code but told me that I needed a label and I needed a bag to put my package in. Mind you I came in the office with the original packaging which could have easily have been taped up and I didn't need a label on top of the QR code being scanned. However I had a much better experience when I returned back to the store upset from what the manager had just told me and a young man by the name of Luke was very helpful he scanned my QR code, he printed out my label he had fixed the label to my original packet and he was about to start taping up the original package when the manager decided to come over and help very fake Asian lady. I think she didn't help me because I was black. But again Luke was very helpful with getting my package taken care of and sent back to its original merchant unlike the Asian manager/owner there. SHE was not helpful at all!

Great, locally owned location with friendly staff. They have a lot of mailer, boxes, cards and…read moreother supplies for purchase. This location also has a drop option if you already have a pre-paid label. It seems they accept UPS, FedEx, and USPS. I've been visiting this location for a few months now and the staff are helpful and quick. My items have been handled with care and shipped quickly.

I purchased a 90 day PO Box at postal annex. I primarily pick them because their price was great…read moreand they provided a street address not just a PO Box. The people were always very helpful and really cared. If there were a lot of people coming in at the same time to make sure and acknowledge everyone and make everyone feel like they were important. I would definitely do business with this company again

Eden is very professional and pleasant. We hired her to notarize a document…read more She takes the work very serious, without acting superior or condescending. She took her time and was very patient and helpful while working with my mom. We didn't feel rushed or pressured to hurry up. Her rates for travel and notary service was quite reasonable. I will use her again when the need arises.

Chase Notary was incredibly professional and helpful through the process of continuing…read morecommunication and providing the necessary witnesses I needed for the particular document I had. They arrived promptly on-time, explained the process, etc. She did very well. Initial communications were frustrating, given my specific requirements; but everything following that initial step has been top notch. I would absolutely use her services in the future.

Ashley and the ladies here were fantastic when I had to ship some boxes back home to LA from my old…read morestorage unit. I was feeling stressed out after cleaning my storage unit all afternoon but they were so kind and helped me unpack my boxes into less shipments. Also, they didn't make me feel rushed even when they had a line of people. They helped me condense my shipments and made sure that I had enough air pack bubbles so that my glassware wouldn't break during transit. The UPS store staff here is very courteous, friendly and professional, especially Ashley. Thank you so much for your kindness and patience!!! I'll never forget it. Also, there' s Plato's closet next door if you decide not to keep some old clothes, you can just donate right next door- or take them to Goodwill which is only 2-5 minutes away by car.

The female that helped me was kind, efficient and even saved me a little bit of money. Will return…read moreto this location if I have to.

I had my Balikbayan box picked more than a month ago. I tracked my box with the tracking number in…read moremy receipt. I was calling the Lakewood office so many times and many days and no one was answering what happened to my box. I called the 1-800 number and the customer service does not know what happened to my balikbayan box. They said the customer service in the Philippines has sent several emails and the Lakewood branch is not answering their emails. I am now wondering if my box got lost or was never sent out to the Philippines and is still in the US warehouse. It has been two weeks that I kept on calling Lakewood office (no one answers the phone) and the 1-800 and they cannot give me an answer. and I hope someone will take a stand on this issue and provide an answer. In all the time that I am sending balikbayan box, this is the first time that it happened to me and no one can give me an answer. This is really frustrating and is giving me an anxiety with the thought that they lost it my BBox.

They have always been very nice and helpful with all of our shipments…read more Kind and very professional when picking up from our home in Auburn, WA.

Surprised to see an overall bad rating for this place!…read more FedEx experiences are pretty standard across the board since it's a major company, but I've had nothing but great experiences at this location. I've had to print here a few times for work and personal projects, and everything has always come out great and priced affordably. And, things are usually done same or next day which is a huge bonus because I always seem to leave printing to the last minute... Whoops! There was one particular project I was having an issue figuring out, so I ended up calling in for help and so glad I did! Not only did she help me figure out how to format the print job correctly, but had I printed the way that I thought was correct, I would've paid $120 as opposed to the $30 it was supposed to be. Thankful for her!! Every time I've come in I've dealt with the same staff and they've always been really nice. I've also used the self-print station here and it's always been easy and quick to navigate. Also, as someone who is 8.5 months pregnant... I so appreciate that they have a clean customer accessible restroom here. All in all, a great FedEx Print & Ship location that I'll continue to use.

Poor customer service all around. An attitude, dismissive, and wait time was longer than it should…read morehave been.

The guy was all alone and was fast, kind, and managed two lines at the same time. This is the only…read moreUPS store I'll go to in this area. Absolutely perfect service

I've gone there twice to drop off packages and they have been closed before their posted hours…read more Today it was due to "excess heat". It did get to 90 here, however if the Thai restaurant and other businesses next to them can stay open they should as well. It's a retail store, not a hot kitchen. I went into the Game Stop next door (same building) and it felt like there was air conditioning so makes me think it was just an excuse for someone to leave early. I'm seriously considering not using UPS anymore to ship packages, I need a place that stays open until 6 or 7 (or at least has a package drop off box, which they do not at this location)