Probably the friendliest post office in Seattle, incredibly helpful staff and easy street parking.

Amazingly friendly and helpful bunch. My go to USPS even though I'm no longer in Magnolia.

The postal workers at this location are amazing, and whoever dragged the star down with complaints about whatever inconvenience they experienced should check themselves. I doubt they work as hard as these public servants--or deal with people like themselves, which these workers also have to do every day. And they do it with a smile. read more

April 16, 2024: Updated hours, including lunch hours. The lobby is still open for access to PO Boxes, package lock box, and mailers. read more

US Post Office - 4/16/2024: Updated hours. - Post Offices Near Me - Seattle, Washington

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I want to give a shout out to Kathleen Snyder who works at the Post Office in Magnolia Village Seattle (3211 West McGraw Street. ) Kathleen is professional, skilled, patient and compassionate. She definitely goes above and beyond what is expected to help the customers. I found myself in a frustrating situation regarding a mix-up (my fault) with payment for a mailbox that I'd been using for years. Kathleen went out of her way to help me resolve the issue ---- the issue involved much bureaucratic red tape and Kathleen took the time to unravel the complications so the situation could be remedied in a timely fashion. This was no small feat in light of all the work she has to do at the post office-- THANK YOU SO MUCH FOR EVERYTHING KATHLEEN! read more

One of the new employees is rude. There is another new person who is kind but pretty slow. There was a very kind and competent woman who to work there. Boy do I miss her. read more

Kathleen who works here is an absolute disaster. I have come to this office regulary the last 2 years and i usually do international mailings. The other girls are great and get the job done efficiently and with customer service. Kathleen on the other hand is incredibly slow, completely incompetent, rude, cuts you off, bends your mailings on purpose (seemingly to "inspect them"), etc. If you dint have "everything filled out" correctly she immediately sends you back to the end of the line. She doesnt understand instructions, complains that an international mailing is "a lot of work", cant read legible and clear handwriting. The list goes on. If you see her when you get in, just turn around and come back later. This woman ia a rude and incompetent cow read more

A local business suggested I use this post office for my mailings to my friends and family all over the world; best suggestion ever! Not only has this post office saved me hundreds of dollars, they get the job done efficiently and effectively. The employees are professional and personable. I'm not sure why people are posting a ridiculous review complaining about one employee; apparently they think this is Facebook. read more

Picked up that postage-due package today, and *that* part went fine. So did mailing a media mail package to a friend in Seattle (though the clerk did look a little askance at the FedEx envelope I was reusing -- but I had dutifully removed or crossed out all of the FedEx stickers and barcodes that might have interfered with the USPS's systems). But when I had a question for the clerk (unbelievably, her name was "Honey"), she told me "too much information." Too much information? If it weren't a complicated issue, would I even be in line at the post office? (She had just come back from break -- before then, there was only one clerk on duty and the line was stretching out into the lobby.) Seriously? "Too much information"? Try some customer service next time -- except that I don't think there will be a next time. You lost a customer to Magnolia Mailbox and UPS for this particular shipment, and you also lost a customer to Bartell's around the corner (he just wanted some stamps). Tips: 1) Don't have only one clerk on duty on Saturday mornings, when this station is most accessible to the neighborhood because of your weekday hours. 2) Install an APC, to take care of the folks who just want stamps or have uncomplicated issues (e.g., just wanting to mail something in a Priority Mail flat-rate envelope. 3) TRY SOME CUSTOMER SERVICE. read more

I recently visited this Post office on my lunch break thinking I could stand in line send off a package to my very sick Dad in Tennessee and go on about my day. NOT! The older Woman behind the counter on 11/7/18 at 11:30 am was the most worse person to have store front in any capacity of Customer Service. After waiting in line for what seemed like 5 minutes, not my complaint just waiting my turn, I purchased a bubbled envelope and then put the letter and $50.00 cash into the envelope to my Dad, at this point the woman who cant seem to smile said, IT IS illegal to send cash through the mail. I responded no its not, she said YES IT IS! I said please show me where this law is? She stated she would show me but that I needed to purchase a money order in order to send the money. At this point I was already upset about this new made up law that the woman had just made up...I said OK whatever so I purchased the money order, she handed it to me and when I went to grab a pen she took the pen holder away and stated I could not use her pen and that I needed to go and fill the money order out and go and wait back in line. I stood there and said hey I waited my turn just like everyone else and she started ringing up other Customers and was very very rude! I walked out and had to go to another Postal office and stand in line and asked that Postal worker if I could send $50.00 cash and he said of course...You need to clearly hire someone who does not make up laws as she goes, you need someone who wants to help Customers... The law "While it in NOT Illegal to mail money, it is still not a good idea to send large amounts of cash this way. Cash may be easily destroyed, lost or stolen before reaching the recipient...if you absolutely must send cash, conceal it with paper so the envelope does not attract thieve." I will advise all of my friends and family to NEVER use this postal office on 3211 W. McGraw St. in Seattle. read more

One of the postal officers is always nice and respectful. The other treated the white person in line with kindness and went out of her way to ask for a review. A when I as a person of color came to the desk, she nearly refused to send a package and was cordial at best. You can do better. read more

The only things I loathe more than this post office is cancer and Donald Trump. Every, single, time I visit here I know I'm going to be treated to disgruntled employees who appear to hate their jobs more than I hate going here. It's not just me... two other customers left unhappy during my most recent visit. Each of them were polite and the counter rep was just plain surly and seemingly unwilling to help. I honestly don't understand why it's such a bad experience every time, but it is. If you don't HAVE to go here, avoid it all costs. read more

I hate USPS lost so many of my packages. THIS OFFICE DOSE NOT PICK UP THEIR PHONE. The postman who delivers to my home always lie about packages being delivered or put the wrong keys in my neighbor's box. They came to deliver a parcel the guy literally rang the door bell and left didn't even wait for me to open the door!!! I was on third floor of my home jesus. THEY NEVER PICK UP THE Phone or let me know when i can pick it up read more

I really love this post office. Having been a long time fan of the mail, I often spend many dreaded hours at post offices around Seattle but I look forward to visiting the Magnolia location. Heather and Kathleen are always very patient and it is never too crowded. read more

Sadly, the folks who work the counter at the 98036 Post Office do not look happy to be there. They have in the past, however, been polite and sometimes even friendly. Yesterday was a one star event for sure, but they get the second star because of my past experiences. I had to call in to them yesterday afternoon as a package delivery was "attempted" while I was home. Two packages were returned to the post office because I didn't make it to the phone system and open the downstairs door to our complex in under 45 seconds. The woman who answered my call was definitely in a hurry to resolve the call, to the point of not practicing good listening skills. Embarrassingly, this is the time when my already overly-taxed psyche decides to go into anxiety attack mode. I haven't had a full-blown attack in a very long time, but there were far too many things on my mind yesterday... obviously. I broke down on the phone. What happened next was pretty unbelievable -- she proceeded to tell me all the reasons she could not help me. Can't help by phone due to privacy issues. Have I explained my situation (using a walker) to my regular carrier so they know to wait for me to come to the door? Yes, she knows. (Though random drivers have stuck around till I answered in the past.) Well, she said, this time of year they have many seasonal employees working for them and they cannot all know what to do with my packages. What? There was plenty more, but by the time it came to complete the call, I was unable to speak through the tears, though I tried 3 or 4 times. I had to just hang up. I then went online and was greeted by the following lead in on the USPS.com site, "Need to schedule redelivery by phone? Call us!" o.m.g. I completed the online form to have redelivery scheduled for today. (This was one of the concerns I addressed with the telephone employee. The last time this happened, I rescheduled and it never was delivered. Something she told me yesterday was , "Absolutely impossible!!" After 4 days, dh was able to go in and it turned out the package was filed under a different address.) And now today? ... I have received a text notification that, "Your A***n package is still on the way, but will arrive later than expected." And at the seller's site: Latest update: Tuesday, Dec 8 9:46 AM A carrier delay has occurred Lynnwood, WA Carrier: USPS, Tracking #: 9*2 The takeaway for me is this -- When having struggles with the 98036 post office, simply stay silent. Nothing will actually change by my request. Except, that is, they may intentionally withhold mail or packages because they have felt inconvenienced by having to interract with me. read more

There is no self-service machine at this location, so you have to come during business hours and wait in line, even for very simple things like buying stamps or mailing a flat-rate envelope. Although there are three stations, I have never seen more than one clerk working at a time. Perhaps the small number of staff members is because this is a small location. In any case, you will have to wait a long time, especially if you come right when it opens, at lunch time, or at the end of the day. I realize the post office is always slow, but would say that this location is at least twice as slow as your average post office location. I avoid this location and instead just arrange to use the downtown location after work. read more

I had a wonderful experience here on a Friday afternoon. I came in on my lunch break to mail a letter. There was plenty of street parking to be had. I was the only person in line, and I got in and out in under 2 minutes. So much more pleasant then the busy Queen Anne location! read more

Very nice staff, but prices are high, Such as the government right? .... What else do you want me to say Yelp? That they err... Have stamps, yes stamps, and can mail things to different parts of the world... Is that "long enough" for you Yelp? read more

I can't tell you how many times I have "scheduled a pickup" for time sensitive items from my work, and no one shows up (not every time, but a ridiculous amount). I even call the post office to confirm someone is coming and while they assure me someone will come, the next morning the packages are still there. There is no recourse I know, which makes this all the more frustrating. These folks really don't care. read more

After reading some bad reviews, I just had to say I have been shipping here at least 3 times a week, and have had only good experiences. One employee with long dark hair is really professional, friendly, and gives me tips on shipping and avoiding problems. She's awesome, and always smiling! Never had a problem here... read more

Oh boy, the post office... The workers are friendly but they are soooooo slow. And there is usually only ONE person out front, even during peak times. I always attempt to go during odd times to avoid long lines, but of course it's Magnolia, so there are a lot of retirees who also go at odd times on the weekdays. If I peek in and see more than 2 people standing in line, I will NOT even attempt to wait. I admit defeat and will try again another day. I once stood in line for almost 45 mins to send a package to my parents in Hawaii, because a woman couldn't make up her mind what kind of stamps she wanted to buy. I felt like John Pinette and wanted to scream at her in my best Gollum voice, "get out of line"!! Between her and the woman at the counter's slow motion movements, it was like watching grass grow. Once again, the workers are friendly, but it is still quite a painful place to come to. read more