Friendly service. Good Americano and pastry offerings. It's a definite one stop shop to box, gift…read morewrap, buy a bday card, ship, then sit and enjoy a latte!

Note: this is not reviewing their shipping services…read more I had driven past Sip and Ship sites for years, Ballard now shuttered, and Greenwood remained open. However, their 2/25/26 IG post caught my attention with regards of their version of Cafe Besalu's ginger biscuit. Direct quote: "reimagined by our talented baker Emma in our little bakery corner. She's perfected the texture, warmth, and that signature ginger sparkle." Some background info: Cafe Besalu was a beloved pastry shop in Ballard from 2000 - 2017. When the original owner and his family moved to Spain, the shop was sold to Herkimer Coffee, which then later closed the site permanently in 2023. Their 3/2/26 IG post literally got me in my car..."Flaky. Buttery. Perfectly spiced with that subtle ginger warmth that makes you pause mid-bite. This isn't just a cookie. It's a little Ballard classic - now freshly baked, ready, and waiting for you." I was able to get a parking spot close to the shop, never been until that morning. I was literally floored that this indeed had shipping and retail areas, but also an actual cafe with onsite seating - cafe tables and a window facing counter. But oh my what stopped me in my tracks was seeing the pastry case. I haven't seen such a lovely display in awhile. It seems most places, product are stacked, messy display case trays full of crumbs and pastries askew. Clearly head baker, Emma, takes full pride with the variety of baked goods nicely curated. I was told that the ginger biscuits were just pulled from the oven an hour ago. I purchased two of them and also one each of the peanut butter cookie and ginger molasses cookie. Heavenly scents permeated my car as I drove back north. The ginger biscuit had a nice tender, moist crumb. The Homie savored this the same day and brought him back to his childhood. I ate mine the next day and it was superb. Perfect distribution of the candied ginger warmth and that notable bejeweled top texture. Delicious! The ginger molasses cookie had that perfect balance of crisp edges and moist chew. The sugar exterior literally sparkled when I photographed it while on a road trip stop. The peanut butter cookie was ginormous and was very delicate. It had broken into five pieces. It was relatively thin, had a sandy texture, and subtle peanut butter flavor. The Phinney Ridge - Greenwood - Ballard neighborhoods has quite a collection of indie cafes and bakeshops. I'll have to say that Sip & Ship in Greenwood provided that gotcha moment with their high quality, fresh baked goods. Note to self - they have shipping and notary services too. But those baked goods....definitely, I'll be back!

Has to be the friendliest business in Ballard - I've shipped numerous things from The Mailbox and…read morethey've always been eminently helpful, clear about the options and pricing, and pleasant to chat with. They have a great selection of cards and gifts, which is helpful for those moments when you realize you want (or need!) to commemorate something as you're on your way home.

This place is what makes a locally owned business add so richly to the local community- excellent…read morecustomer service, beautiful products, we got all our life documents notarized here and they are all smart and lovely human beings. I would support a family owned business over a franchise any day... and you should too.

I had a package that needed to be returned via The UPS Store to Century Link. I was provided…read moreyesterday with a QR code from Century Link and located this site in Seattle's Licton Springs/OakTree neighborhood (6/5/26). No issue with parking in the shared lot, literally right by the main entrance. It was busy, but I was immediately assisted. Great staffing availability here. QR code was scanned, package received, and I was provided a receipt of this transaction. I literally was in and out well under two minutes or so. That was astounding! This was my first experience with The UPS Store since previous shipping stops had been with FedEx Office. Impressive!

I came on a Wednesday around 3 PM for an Amazon return. There was no line, and the staff took my…read morepackage and processed it efficiently. I appreciated the quick in-and-out. Parking was easy since there was a parking lot.

As a current customer and former employee, I can attest to Sip and Ship's integrity and efficiency…read moreas a business. Amazing management and ownership, constant dedication to their employees, and a drive to enhance customer experience were just a few things I noticed during my time there. As an employee, Sip and Ship truly engages with you as a member of a wider family and strives to build your character. I still go into the shop and am greeted with the same generosity as before. I would recommend Sip and Ship to anyone looking for employment. As a customer, Sip and Ship offers services I can't find anywhere else. It truly is a one-stop-shop, which can be hard to find (not to mention the additional customer service!). I see people connecting over coffee, hurrying to print out flyers for their band, and businesspeople shipping items internationally simultaneously. Pretty cool mix! To anyone considering Sip and Ship, remember that they're extremely adaptable. They can easily find a solution that fits whatever package or issue you may have, no matter the complexity. That is what I believe separates them from a conventional store.

This is a lovely spot to sit and have a drink. They're dog friendly and you can get things shipped…read moreif you need that all in one place. The cafe closes at 3 but the rest is open later. The cafe has a decent number of options for pre-packaged snacks and your typical beverages. The staff were all very friendly and offered my dog a treat too.

I ABSOLUTELY LOVE DOCKSIDE SOLUTIONS! If I could give this business 6 (or even 7) stars, I would…read more Angela, the owner, and Lisa, couldn't be more friendly, helpful and dedicated to outstanding customer service. Customers can use Dockside Solutions as a private P.O. Box (like "Mail Boxes, etc.," "Ballard Mail," etc.) or if a customer is cruising on their boat or traveling in their R.V., Dockside can open your mail, scan it, and send it to you via email. They can also forward mail to you wherever you may be in the world. In fact, you can do almost anything here that you can do at the Post Office or Federal Express without having to stand in long lines. When I got my mailbox a year ago, the other private mail reception services had a long waiting list. The wait time ranged from 2 to 6 months before I could get a mailbox. Dockside has mailboxes available immediately, and they are priced 25% to 33% less than the other mail reception services. Needless to say, I HIGHLY RECOMMEND Dockside Solutions for all your postal and forwarding needs.

Pling on - we have had a box at Dockside pretty much since the inception of the business (the owner…read moreand my wife are well acquainted from our days of having a boat at Shilshole). They receive our mail for our business, no problem. They forwarded the mail for our business, no problem. When asked, they hold the mail for our business, no problem. And as others have stated, the staff is beyond friendly. I can't really speak definitively to rates, as we never shopped around (my wife was eager to support the owner Lisa when she opened Dockside's doors), but other posters have said the rates are competitive, and I am prepared to assume they are. Highly recommend.

I could not talk any more highly about Rita at this store. She went above and beyond to work with…read moreus on an issue we had with a damaged package. Her dedication to solving it went way past what we thought any UPS store would do for us, but she leaned in even when we had no more such expectations. Rita is wonderful - ask for her next time you are at the store and know you will be in great hands!

A few years ago the staff wasn't so great and I stopped going and went elsewhere…read more But, I have been back multiple times in the last 6 months and the staff has been really great! Friendly and helpful, very quick too.

Solid customer service, decent prices, convenient location on Market. No complaints. Came here to…read moreset up a business mailbox. Amanda was very helpful and efficient, even let me pick between available mailbox numbers while answering my many questions. 24/7 mailbox access is nice so I can come by whenever I'm in the area - you can even call them in advance to see if mail has arrived. A few nice perks. Straightforward pricing available on their website. Nice little local business. Though it is pretty small and when I stopped by there was only one (visible) person working, so I could see it getting crowded during peak hours.

Super easy to pick up. The women was very nice. Would definitely pick up another package from here.read more

I came back again. Still, very nice, calm welcoming people…read more The guy who publicly humiliated me no longer is there. New owner. New staff. New memories. Thanks, folks..

I had an Amazon return to drop off this morning. I was fully prepared, with a paper print-out of…read morethe drop-off QR code. I waited in line for more than 10 minutes while the UPS clerk tried to print off legal documents for two unrelated groups of people ahead of me. He printed the pages off wrong, then, mixing up the pages, gave the wrong documents to the wrong customer, waited for the customers to figure out the mistakes, reprinted and resorted everything, and finally, after several false starts, succeeded in giving each customer whatever it was they came in for. Next there was a whole rigmarole for a family which needed passport photos. Although they clearly described what they needed, the UPS clerk seemed to refuse to understand that, although there were three people in the family, only two of them needed passport photos. Then the clerk took a break to stock the supply shelves. And then, finally, he came to me. It took literally less than 30 seconds for the clerk to scan my QR code and accept my pre-prepared box for return. WHY, WHY, ten or more minutes earlier, couldn't the clerk have simply asked "Is that just a drop-off? I can handle that for you right now."?? He could have said this to me, for instance, while the first customers were trying to figure out what was wrong with the incorrect, scrambled legal documents he had handed them. I was pretty much stuck with UPS for my Amazon return. From my treatment this morning, it's obvious to me that UPS does not value my time. The UPS customer service I got was disrespectful at best.

I think they're super- nice here. I've been coming here for years and never had a problem. The…read morecost of stuff that UPS has nothing to do with customer service or the people who work there; that's a corporate decision-- so it doesn't make sense to give a poor review based on anything but the experience in my view.

This has been my go-to UPS for package pick ups when it's an option for online shopping (ex: Nike)…read more Normally it's very straightforward and the service is pleasant. I am hoping this is a one-off, but my experience just now was so weird. The person assisting me was giving me a hard time for using an approved form of Real ID that wasn't a driver's license. They kept going on about how they need a driver's license to verify my address, which wouldn't have mattered as I just recently moved. Luckily their colleague jumped in and said my ID was fine and to just verify my last 4 digits of my tracking number. I went back to read my UPS email, and it does say that an officially recognized form of ID will be required when retrieving your package. Nowhere does it say it has to be a driver's license or that the ID must include your address. Again, I hope this is just a one-off as I haven't encounter this issue in the past from this location.

The information on the website is incorrect. Lobby hours to access PO Boxes are not open 24/7. See…read moreattached photo

Thank you so much to the employee who went above and beyond to look for my "missing" package…read more.. which it turns out I had accidentally left inside the smart locker. Outstanding professionalism and customer obsession.