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    US Post Office

    2.6 (84 reviews)
    Closed 9:00 am - 5:00 pm

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    Philip W.

    This is by far the worst post office I have ever been to. The workers are extremely rude, and the supposed postmaster Stephanie is even worse. (I say supposed because I have a feeling Stephanie was lying when she said she is the postmaster.) No wonder there are so many bad reviews for this location! I mailed a package in December of 2020, and it still has not arrived. When I tried to talk to the worker he told me to file a claim online. When I filed a claim online I was told to go talk to the postmaster. So then I went back to the postmaster and she raised her voice at me and told me to go file a claim online. Seriously? If you want to be treated like crap and be given the runaround this is the perfect place to go. Otherwise be prepared to wait in a long line, get yelled at, and not get anything done/resolved. I would give this place zero stars if I could

    Ellen before ordering LOUDLY  "that will be $4.95 for the tape I won't mail it unless you do, step aside while you make up your mind."
    Catalina M.

    Sanity restored! The WITCH EMILY is GONE! She is now working in Salinas! I feel sorry for the postal workers AND Customers of Salinas Post Office who have to put up with EMILY mean and verbally abusive and emotionally abusive behavior. I have witnessed her over several visits insult and verbally abuse her co-workers and also her verbal tirades at postal customers, especially those who are Seniors and people with English as a 2nd Language. She should have been fired for your xenophobia and Elder abuse, not to mention her abusive behavior at the staff. I walked on egg shells when I had to deal with her but wouldn't put up with her insults to me or others. I personally jumped for joy when I found out EMILY left Saratoga Post Office. Life is back to normal the best it can be during CoVid at this post office.

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    11 days ago

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    1 year ago

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    10 months ago

    The staff are always so friendly sky and helpful. They are knowledgeable and they find creative ways to make the lines move faster.

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    1 year ago

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    4 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Awesome service. They really make you feel welcome and patiently answer questions. Always suggest things to purchase.

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    3 years ago

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    7 years ago

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    3 years ago

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    2 years ago

    Friendly & helpful!! Pretty fast service. Been going for years. Good post office! Easy to get stamps & greeting cards.

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    5 years ago

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    14 years ago

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    16 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    I don't ever give poor ratings. Usually will just disregard, but this place is nonsense. Total rudeness.

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    8 years ago

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    9 years ago

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    5 years ago

    Was just down there two weeks ago - same great experience as always!

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    6 years ago

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    10 years ago

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    14 years ago

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    14 years ago

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    7 years ago

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    14 years ago

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    8 years ago

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    8 years ago

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    14 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    Page 1 of 3

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    If your in a terrible rush then it will be hit or miss if you wait in line.

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    US Post Office - Front

    US Post Office

    (114 reviews)

    West San Jose

    4285 Payne Ave San Jose, CA 95117…read more I was here on a warm Thursday afternoon, at around 3:30-4:00pm. This was my first time visiting this post office. My job had me in the West San Jose area, and I wanted to drop off an Ebay order I had to ship. I pre-labeled the package, and ideally I wanted to hand it to a clerk. So I go inside the lobby, and there's no clerks at the counter. Customers are just standing around waiting. Oh well, I decided to just drop it in the lobby dropoff. It's a somewhat medium sized post office. It has mail boxes, self serve kiosk, and limited parking in the lot. There's a huge yellow zone at the curb on the street. My truck has commercial plates, so I parked there. Yes! Active unloading! I would come again if needed. See my photo for hours.

    Came here to drop off some return packages, they have a sign at the drop-off counter "No UPS or…read moreFedex" and even then i didn't check my printed mailing slips. Turned out my packages were UPS!! And the USPS was closed by the time i returned but i could still go inside and see some people. They motioned they were closed but i tried to explain my situation about dropping the wrong packages and it took awhile but someone finally came over and said they would not be able to find it and that they sift thru and either UPS or Fedex will eventually come to pick up the packages and it will be shipped. I'm hoping she's right and hopefully this helps someone else.

    US Post Office

    US Post Office

    (67 reviews)

    We came here to do an address change for BF's mom who passed away. The employees are very nice and…read moreit's an easy location and not too crowded in an industrial area.

    Tracking slip left on my door 4/25/24. Form 3849, clearly states:…read morePick up Sat hours: 10 am - 1 pm, (408) 378-7978. ROUTED my morning to be there when they opened. But, no, they are CLOSED Saturday. OK? NO, this is NOT OK. I entered a re-delivery date online for 4/29/24. Left the slip taped to our door, signed, etc. And, guess what? CRICKETS. They NEVER SHOWED UP. Tried to "edit the redelivery online" but because the re-delivery has not yet occurred, it cannot be edited. So my packages and certified mail are in limbo- carrier can't be bothered to redeliver, their office is closed, they have a disconnected number, and I can't edit or re-enter the request to 'try again' online. No wonder USPS is a monolith and should be closed forever. Ok...............I called the local office. It's an old VERIZON WIRELESS number that has been disconnected. WTF. Called 1-800-USPS-SUCKS, and after 25 minutes on hold, got an actual LIVE PERSON somewhere in the deep south. She graciously entered "another redelivery request" and gave me a completely different number to call the local Post Office. Tried that number, rang 20+ times, no voicemail, no one picked up. Tried 10 minutes later. Same "ghosting" crap. I work quite a ways from home and I'm hanging around "Dell Ave" from 8 to 4, M-F, to get my package and letter. After another cup of "angry coffee", I'll have to file a formal complaint? No, I just want my CERTIFIED MAIL please - TODAY!!!!!

    US Post Office

    US Post Office

    (31 reviews)

    After visiting this post office countless times for several years, I figured it deserved a long…read moreoverdue review because it's really unlike any post office I've been to in the Bay Area. Plus I just have to share my appreciation for it during the Holidays because we all know that the post office is crazy the weeks leading up to Christmas! It's a tiny post office, one window and only one employee. Every time I've come here to mail something or buy stamps, it's always a calm and pleasant experience, unlike the bigger post office down the street on Hamilton which often has a long queue. Service is typically friendly and efficient here. Big thank you to Maria, who has helped me get stamps and mail out several packages over the past couple of weeks. She's friendly and very helpful! Keep in mind this small post office is closed from 11am-noon everyday for a lunch break, and also closed on the weekends and holidays.

    This Post office has gone downhill fast! I was supposed to receive a piece of mail last Saturday…read morethat has still not made it to my PO box! I recently got a package that was delivered over a year ago-lost in the building I imagine-I had already taken it up with the company but geez!! I am a PO box holder (x 15 years) and today I could not even access the building which I have never had happen before. What gives?? The employee with the dog does not seem to be around anymore. I had mixed expereinces with him. Seriously contemplating giving up the box!

    US Post Office - postoffices - Updated May 2026

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