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US Post Office

3.4 (107 reviews)
Closed 9:00 am - 12:00 pm, 1:00 PM - 4:00 PM

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Door locked during lunch hour
Annabelle R.

This is a small post office tucked away in the historic neighborhood of Alviso. Because it's in a quiet residential community, it's usually less busy and easy to get service, which is mainly what I'm looking for at any business. And they provide quick and efficient assistance here, to get people in and out. The postal workers are very direct and to the point. So when dealing with all of the customers who hold up the line demanding or trying to convince the staff to give them special treatment (ie. passport services without an appointment), the workers are not afraid to say, hey I already told you our policies/instructions, now step aside so I can help the next customer. I've seen this several times, and I've been going here for years to mail packages. For that reason, people may not think they are the friendliest, but at least they provide the services you need, and they don't waste your time. They also sell packaging materials the same as any other US post office, just in a smaller setting. Though the main room is small (with only 2 service windows, and sometimes only one employee), there's a lot of outdoor space, a cute courtyard with plants and seating, as well as a dedicated parking lot.  The only thing that can be problematic is the limited hours. They typically close at 4pm (earlier than other post offices), and they are closed from 12-1pm for lunch. But other than that, this is a reliable post office for all of your mailing needs.

Brian B.

One of the most humble, pleasant and hospitable small town US Post Offices I've been to yet. It is odd that the garden area in front of the entrance would effect me so positively. Call me a Pollyanna (I dare you). This small post office in the historical city of Alviso is great. A small garden sits outside the entrance partially funded by the local Rotary organization. Around 9 Persian Silk Trees surround the garden an several hearty benches sit under them to provide respite and shade. The staff inside are super friendly and bilingual. Fantastic service. I was in and out in record time. Albeit, I did come at a time of day when they were less busy.

Carmen V.

So glad that I found this post office just by getting lost in the area with my favorite colleague during one of our micro adventure lunch breaks. It is a very interesting retro looking post office, with almost nobody there. No customers ever, tons of PO boxes and interesting location close to a senior center and a recovery (AA type) center. If you live in San Jose north but cannot stand the long lines and waiting time...this is your hidden post-office that looks like stuck in time but is efficient and fast like not other around.

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2 years ago

One of the ladies at the front was so rude! She was giving us attitude rolling her eyes and being rude in general! Service was horrible!

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Ask the Community - US Post Office

What payment forms (debit card, credit card, or check)do they accept for passport applications?

Cash,Check and Debit Card only.

View All 2 Questions

Review Highlights - US Post Office

I wrote an unofficial sign in sheet to let people know the order of the line and to see how many spots are still available.

Mentioned in 3 reviews

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US Post Office

US Post Office

(94 reviews)

North San Jose

Honest truth? This US Post Office is way better than most of the other locations that I have…read morevisited in the San Jose region. Although there are usually only two employees assisting customers at the front counter, the location is excellent around office buildings and works great especially during morning traffic working hour commute off Montague Expressway and Trimble. I never had any problems rolling into the huge spacious parking lot. Setup is much better than US Post Office off Hostetter Rd and Lundy. Stress free parking options. Staffs are very focused on serving working class folks and businesses. Well trained and experienced. Customers are usually professionals and working class people in the neighborhood. No drama or loud noise. Interior is very clean and simple. The building is old, but the upkeep inside is pretty darn good for post office locations. Convenient and good. It's always a peaceful experience when I come here to drop off boxes/mail during morning hours. Getting in and out was very easy. Good value service for just being a local post office in the area. I will always consider this location over all other locations around here.

tried to send a certified mail. One of the lady clerk pointed me somewhere to the door. "Go get a…read moreform". I had no idea where and what she was referring to. She didn't seem to care. Then she ordered me " fill out the form right there". She needs help. Unbelievably rude.

US Post Office - Inside Post Office

US Post Office

(250 reviews)

had an outstanding experience with Suneela at the Milpitas Post Office while applying for passports…read morefor the first time with my son. We were both a bit nervous going in, as we weren't familiar with the process or the paperwork involved, but Suneela made everything incredibly smooth and stress-free. She was not only highly knowledgeable and efficient, but also patient, friendly, and genuinely kind. She walked us through each step with clarity and confidence, making sure we understood everything and that all our documents were in order. Her professionalism was exceptional, and her warm, personable demeanor--along with her sense of humor--made the entire experience enjoyable. It's rare to come across someone who combines expertise with such a positive attitude. Suneela truly goes above and beyond, and it made a lasting impression on both of us. I highly recommend visiting the Milpitas Post Office for passport services, especially if it's your first time. Ask for Suneela--you'll be in excellent hands. Thank you again for helping us prepare for our trip next year!

I know obviously it's a USPS and they're always understaffed so they're stressed. But this time I…read morecan't give grace, they don't have the self kiosks at this location. I needed to get my shipping labels printed out since it's prepaid, & Depop even said I can ask USPS to print out my labels for me, I see others do the same. When I get to the front, I ask the guy if he can print out the shipping labels for me, instead he goes on a list of what I have wrong and made me look at the board of how I should have my packages... I didn't seal up my packages yet because I didn't have my labels. He said he can't print my labels out, I have to do it at home. It would've saved me and him time if he just answered my initial question. I also swear he could've printed them out, he just didn't want to Update: I had to prove it to myself & he was lyinggg! I went to another USPS & they easily printed it out for me

US Post Office - postoffices - Updated May 2026

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