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    US Post Office

    3.4 (108 reviews)
    Closed 9:00 am - 12:00 pm, 1:00 PM - 4:00 PM

    Services - US Post Office

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    Door locked during lunch hour
    Annabelle R.

    This is a small post office tucked away in the historic neighborhood of Alviso. Because it's in a quiet residential community, it's usually less busy and easy to get service, which is mainly what I'm looking for at any business. And they provide quick and efficient assistance here, to get people in and out. The postal workers are very direct and to the point. So when dealing with all of the customers who hold up the line demanding or trying to convince the staff to give them special treatment (ie. passport services without an appointment), the workers are not afraid to say, hey I already told you our policies/instructions, now step aside so I can help the next customer. I've seen this several times, and I've been going here for years to mail packages. For that reason, people may not think they are the friendliest, but at least they provide the services you need, and they don't waste your time. They also sell packaging materials the same as any other US post office, just in a smaller setting. Though the main room is small (with only 2 service windows, and sometimes only one employee), there's a lot of outdoor space, a cute courtyard with plants and seating, as well as a dedicated parking lot.  The only thing that can be problematic is the limited hours. They typically close at 4pm (earlier than other post offices), and they are closed from 12-1pm for lunch. But other than that, this is a reliable post office for all of your mailing needs.

    Brian B.

    One of the most humble, pleasant and hospitable small town US Post Offices I've been to yet. It is odd that the garden area in front of the entrance would effect me so positively. Call me a Pollyanna (I dare you). This small post office in the historical city of Alviso is great. A small garden sits outside the entrance partially funded by the local Rotary organization. Around 9 Persian Silk Trees surround the garden an several hearty benches sit under them to provide respite and shade. The staff inside are super friendly and bilingual. Fantastic service. I was in and out in record time. Albeit, I did come at a time of day when they were less busy.

    Carmen V.

    So glad that I found this post office just by getting lost in the area with my favorite colleague during one of our micro adventure lunch breaks. It is a very interesting retro looking post office, with almost nobody there. No customers ever, tons of PO boxes and interesting location close to a senior center and a recovery (AA type) center. If you live in San Jose north but cannot stand the long lines and waiting time...this is your hidden post-office that looks like stuck in time but is efficient and fast like not other around.

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    9 years ago

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    4 years ago

    They do their job people that hate are just haters I get everything done with them if you can't you're the one missing something

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    6 years ago

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    9 years ago

    FYI I received my passport 13 days after dropping off the application without expediting the process.

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    15 years ago

    I do not like the way they talk to people, small place but they are not friendly and pick up time is once a day around 4:30 PM.

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    9 years ago

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    Page 2 of 3

    Ask the Community - US Post Office

    What payment forms (debit card, credit card, or check)do they accept for passport applications?

    Cash,Check and Debit Card only.

    View All 2 Questions

    Review Highlights - US Post Office

    I wrote an unofficial sign in sheet to let people know the order of the line and to see how many spots are still available.

    Mentioned in 3 reviews

    Read more highlights

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    Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

    US Post Office - postoffices - Updated May 2026

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