Great customer service! The staff members who helped me were very helpful and answered all my questions. Coming here is way more pleasant than going to USPS, and although the prices are higher, I think it's worth it for the care and attention that customers are given. They offer a variety of services like finger printing, notarizing, Amazon returns, and post mail boxes. read more

Mari and Deep were very helpful with our current visit. We went to get passport photos and we can see that Mari is very nice and patient with customers. She was very friendly while we were getting our photos taken for our passports which we just got the paperwork finished. BTW, something I want to emphasise that Mari does that I have not seen at other locations is that Mari verifies the e-mail that the customer writes down to ensure photos are sent to the correct address so there is no confusion. We recommend going to this store as I personally believe she should be teaching customer service classes to other branches. I wanted to add my visits at other UPS branches were not pleasant and this branch in particular has always done a good job with efficiency, professionalism, and courtesy, especially with some of the inpatient tech workers in the local area lol. read more

I needed to get my passport pictures done ASAP and this was a convenient location, so I stopped by. I walked in and was greeted & helped immediately. I was in & out in less than 5 min. There is plenty of parking nearby. Store itself is very clear and organized. read more

MARI, on Tasman Dr is AMAZING I went on a Saturday afternoon to drop off 11 boxes from Amazon. I was already overwhelmed by having 3 kids with me that day BUT Mari was so energetic , positive, with a smile, and super fast at printing labels for me, giving me a quote, and packing everything up while she had a line out the door. She was super welcoming towards everyone , acknowledge every customer and handling it like a pro, the line was gone within 5 minutes. She is truely a gem and you can tell she is a hard worker and very knowledgeable. I almost never post reviews but had to for Mari.. read more

In all my 50 years of life I never had in person customer service such as I had Saturday 3/16/24! Mari was amazing! She completely went out of her way to help package a huge rollaway mattress. Anyone else would have turned me away. Not Mari! Additionally, every other customer that came in left happy I noticed because of her service. And she was so kind, knowledgeable and patient with me. The two young men that were at the store as well were very kind and helpful. I can't say enough great things about Mari. Trust me, you go to this UPS store you won't be disappointed. Others I can't and won't vouch for. Mari, if you're reading this... THANK YOU! To Mari's Boss, THANK YOU for hiring such a kind and smart individual, you are blessed to have her!!!! read more

The UPS Store - Mailbox Centers Near Me - San Jose, California

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Chauncey helped me today, amazing service, timely, and he found me a very cost effective way to ship my item! All of the staff here is great read more

The UPS Store - Dropping off a package! - Mailbox Centers Near Me - San Jose, California

Anyone who needs any help just ask Mari! She was so amazing and helpful during my wedding planning. My (now) wife and I couldn't have asked for more. She made the process for stickers, signs, etc. smooth and provided quality work each time. Another time I was sending a buddy some Trader Joe's yellow curry sauce to New Mexico (5 hour drive to the nearest one for him), and Mari ensured the safe delivery for the sauce. The value of what I paid for everything was worth every penny. Thank you Mari (from Ricky and Sydney). read more

Excellent service at this UPS store. I called up to do comparisons with FedEx and their price was better & the service was exceptional. I'll definitely come to this UPS Store in the future!!! read more

It's great that they now offer UPS drop-off! The process is super convenient, just park, walk in, and drop off your package. No long lines or complicated steps, just a quick and hassle-free experience. I was in and out in less than five seconds. It is perfect for anyone on the go who needs to send something without wasting time. Definitely a great addition to their services! read more

I came and had a big tent and PREET and PRAM helped me box it up without any problems. They are super fast friendly knowledge, and professional. thanks so much PREET and PRAM...really appreciate it...this is my go-to UPS Store location! read more

Needed to get pictures for a European passport photo. EU passports have different requirements from US passports. Chauncey knew exactly what to do. Photos done expert and met requirements. Would easily go back. read more

This is the best UPS for me... Mari and her team always provide the best service every time when I visit. 5 stars service! They deserve a promotion or pay raises! read more

Went to take passport photos for my new born some printouts. Worked like a charm. Thanks to Mari for all her help.

Great service by Mari & Josue! Prompt, professional & courteous. Would definitely recommend.

My mom and I had the pleasure of working with Mari! My mom needed to shred paperwork (she has the beginning of dementia) and Mari was so patient with my mom. We will only come to this location due to the service that was given. Thank you Mari for your kindness read more

Mari has helped me across my time living across the street anytime I needed to go to UPS. Outstanding, quick, humorous, and efficiently helpful in every way! Thank you! read more

Walking in I couldn't understand why this place had such low ratings. I go in to return a laptop to a company. As I'm paying the co-owner (as identified on his badge) screws up the payment. No display on the screen so I pay as requested. He catches his mistake and tries to figure out how to fix it. I tell him since this will be reimbursed, I need a clean receipt. He acknowledges. Best thing to do is to cancel the first transaction and do a new one, right? He tells me he can do it as a price adjustment and still have it on one receipt. Ok. We do the price adjustment. It's on two receipts and very hard to understand. He gives me the, "oh sorry". Yeah not his problem, right? That was originally going to be my entire review, BUT WAIT... My expense department reached out to me to tell me after I left the store clearly pissed, that the UPS store is contacted them and sent them the receipts with an explanation. So yeah, the initial screw up is annoying given that I specifically said I needed a clean receipt, BUT they went above and beyond to try to make it right. Half of me feels bad that I walked out pissed now. read more

Thanks Prab for helping me with a complicated delivery with a lot of patience & clear explanations, despite it being a busy day in the UPS store. read more

Mari was fantastic! If you are not too clear on what you're needs are and want an informed person to give you guidance and answer any questions that may arise along the way, Mari is your go-to girl! I was lost and nvr really ordered anything before with UPS, rendering me pretty much inept as to which direction to take & what I needed, but Mari jumped right in the fray of my mind to help! She answered every question I had, was completely helpful and pleasant and a total professional. When I think of the phrase " someone good at their craft" Mari is a text book example of it. I placed my order with her as she guided me through emails and patent all along the way! Trust me when I say that I will only patronize this store from here on out because of the stellar way Mari conducted business in every way. Btw, when UPS upper management suites and ties reads this; I believe Mari to be a manager of this store. If she is not, she should be, and if she already is... you would be doing your company a great disservice by not moving her up in there ranks to at the very least- middle. If not, then to upper district management. Thanks for everything... wish I could give her six stars and will tell all of my friends about it. - John. read more

Mari !! I can't say how THANKFUL i am to have had her support! My fiancé and I are about to get married and she goes above and beyond in making sure that your vision comes to life! She has made this such a wonderful experience even through our mistakes! Thank you mari. And thank you to her team for hold it down in order for her to give everyone that one on one time. This is our new ups store and it should be others place as well! read more

This is my go-to UPS store. There's almost always a line during lunch time. I recommend going when they first open or during the evening. They have an Amazon self service machine for returns, life saver! The workers are always so nice, especially Mari she's always so sweet and helpful. This UPS location offers, notary, printing services, passport photos, and many more! There is retail parking in the apartments. Definitely check them out. read more

I came in and they instantly asked if I needed help. They have great service and the staff was very helpful every step of the way. read more

great services in every time I come, no matter notary or drop off. Mariela is always energetic and helpful, worth an excellent review! And the store has everything I need as shown in picture. read more

The UPS Store - everything i need - Mailbox Centers Near Me - San Jose, California

The definition of convenience. So easy, so quick, and the best customer service. Mari is on it! She treats you like a customer, not just another thing she has to do. An all around 5 star experience that other businesses should strive to replicate! read more

Thank you Again Mary and Josue ! Very helpful both ! They help me whit print my label ! They very professional I really value the help ! Thank you both for the good service I feel very value ! read more

I'd like to particularly thank G and Chauncey for helping me for the notary of my traveling document. It was my first time to do it and I wouldn't have realized the criticality and finished the whole process without Chauncey's thoughtfulness. I went for the docs at very last minute before the store close (actually after stepping out once and went back when the store was officially closed), thanks to G's kindness and willingness to help so that my need could be addressed. Nice service gentlemen!! read more

I have been helped in packaging a big shipment with great customer service by the representative named Prabh. Much appreciated.

$2.99 to print a single page, and if your box is open, you're required to purchase their tape.

Excellent service by Prabh and Mari, they went over what I would expect to alleviate any and all concerns I had. Great job guys

Mari is always so efficient and so welcoming! Appreciate how fast the service is. Thank you!

I've been consistently impressed with the exceptional service at this UPS store thanks to Mari. They are incredibly kind, quick to respond, and always deliver top-notch service. I can always count on Mari to handle my business services with efficiently and with a smile! Highly recommend their services, esp if you have a business and need the printing services! read more

This is my favorite UPS Store! Everyone is friendly and works efficiently, especially Mari. She's super fast, always smiling, and goes above and beyond to help customers. read more

I went in to return an Amazon package today. I needed to print a label that I had on my phone and wasn't sure how to go about that. Jasmin educated me on how to send them the label and took care of the printing and attaching the label for me. It was busy in the store but she didn't make me feel rushed and took her time with my request. She was very polite and helpful. Will definitely be coming back to this location for future UPS needs. read more

Mari and Chauncy were so helpfully in doing a notary and mailing documents for me. Friendly environment and so willing to help out.

10/10. Mari was so nice and helpful and very knowledgeable. One of the best reps I've encountered.

This is my "usual" UPS Store drop off location for shipping and dropping off Amazon returns - just left there and Mari was an amazing help...although everyone there is great! Mari went above and beyond to help me package up a two box item that Amazon only gave me a single label for. I heard her with other customers and not only was she completely knowledgeable about all services, she was confident and helpful and just perfect servicing several people that were coming through. I'll continue to come here - best, most helpful, most friendly UPS Store I've ever been to! read more

I've been using UPS for all my printing requirements for my wedding. Mari has been absolutely helpful with has gone out of her way to way to help me with sizing and all last minute edits. Incredibly helpful , patient and efficient. Highly recommend this place and especially Mari for all printing needs. read more

Jazmin was the representative that helped me. I came during my lunch break to drop off a couple shoe boxes to mail back to Zappos. She assisted me efficiently and all done with a smile and kind attitude. I was in and out before I knew it! Some people are natural at customer service and that's Jazmin :) Keep doing what you're doing! read more

I needed to drop off a return and it was of course to a UPS store. So I tried finding one nearby and this was it. I do appreciate that it's a nice clean store. No nonsense. Parking was in the garage behind or on the side streets but that wasn't super clear. I did go in...and out pretty quickly. That's what I like in my UPS Store. read more

The UPS Store - Outside - Mailbox Centers Near Me - San Jose, California

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This review is specifically for MARI. Best help I have ever gotten for an Amazon return. I had to tape the box and the package she helped me with everything and was extremely kind throughout the process. I have never seen a more enthusiastic and helpful personality at 4:30PM. Make sure you keep Mari at UPS at all costs. Its the attitude that matters. Great job Mari keep up the good work. Shishir read more